Cheil Americas
Cheil Americas Technographics
Cheil Americas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cheil Americas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1900 Cheil Americas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cheil Americas has purchased the following applications: Oracle Netsuite OpenAir for Professional Services Automation in 2011, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Atlassian Jira Service Desk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cheil Americas is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cheil Americas revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cheil Americas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cheil Americas Tech Stack and Enterprise Applications
Cheil Americas ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Cheil Americas implemented Oracle Netsuite OpenAir, adopting a Professional Services Automation application to support its professional services, project delivery, and finance operations. The implementation centralized project management and service delivery tooling within Oracle Netsuite OpenAir, providing a single system of record for assignments, time capture, and billing workflows.
Configuration emphasized core Professional Services Automation modules, including project planning and tracking, resource and skills scheduling, time and expense capture, billing and invoicing configuration, and project financial controls. Workflows were aligned to standard PSA functional terminology such as utilization tracking, project-based costing, and milestone billing to standardize professional services processes across teams.
Operational scope focused on professional services and finance functions, with governance changes to enforce standardized time entry, role based approvals for project changes, and centralized project accounting processes. The deployment positions Cheil Americas, Oracle Netsuite OpenAir, and Professional Services Automation in a clear relationship where the application serves as the operational backbone for project delivery and service finance workflows.
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Cheil Americas Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Cheil Americas implemented Cisco Webex Meetings for Audio Video and Web Conferencing. Cisco Webex Meetings is embedded on Cheil Americas' public website to provide browser-based meeting access for client-facing sessions and internal collaboration. The deployment leverages core Audio Video and Web Conferencing capabilities including multi-party video, screen sharing, recording, and meeting scheduling to support agency workflows.
The implementation covers Cheil Americas United States operations and is positioned to support media, creative, and client services functions across the agency. Governance has been centered on centralized configuration and web embedding controls to manage external access and meeting experience consistency. Available source information indicates the focus is on web-access and hosted meeting orchestration rather than disclosed back-end enterprise system integrations.
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Collaboration | Collaboration |
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2017 | 2017 |
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Cheil Americas ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, Cheil Americas implemented Atlassian Jira Service Desk as its IT Service Management platform and exposed the solution on the corporate website to provide ticket intake and service request submission. The deployment of Atlassian Jira Service Desk is positioned to centralize incident and request intake workflows through a web‑facing service portal and standardized request forms.
Configuration centered on core IT Service Management capabilities, including ticketing queues, configurable workflows, request categorization, SLA policies, and automation for routing and escalation. The implementation also includes a self‑service portal and knowledge base style content to reduce manual triage and to standardize request fulfillment processes.
Operational coverage is aligned with IT service desk and digital operations functions, supporting service request handling, incident management, and routine change requests for corporate technology and production support. Role based access and queue segmentation are used to separate responsibilities between service groups and to structure escalation and approval workflows.
Governance for the Atlassian Jira Service Desk rollout emphasizes workflow configuration, SLA definitions, and process ownership to enforce consistent ticket lifecycle handling and to enable ongoing refinement of request types and automation rules. Documentation and portal content are maintained to drive user adoption of the web portal as the primary intake channel for IT Service Management.
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Cheil Americas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Cheil Americas
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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President and CEO of Americas | CXO | Finance | |
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President and CEO of New York | CXO | Finance | |
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Executive Director of Account Services | Director | Finance | |
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Apps Being Evaluated by Cheil Americas Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cheil Americas IT executives and key decision makers. This section highlights Cheil Americas's latest recorded technology evaluations, including Cisco Meraki SD-WAN for SD-WAN on 2024-09-23 and Cisco SD-WAN for SD-WAN on 2024-09-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cheil Americas digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-23 | Cheil Americas | Evaluated | Cisco Meraki | Cisco Meraki SD-WAN | SD-WAN | IaaS |
| 2024-09-23 | Cheil Americas | Evaluated | Cisco Systems | Cisco SD-WAN | SD-WAN | IaaS |
FAQ - APPS RUN THE WORLD Cheil Americas Technographics
Cheil Americas is a Media organization based in United States,
with around 1900 employees and annual revenues of $500.0 million.
Cheil Americas operates a diverse technology stack with applications such as
Oracle Netsuite OpenAir, Cisco Webex Meetings and Atlassian Jira Service Desk,
covering areas like Professional Services Automation, Audio Video and Web Conferencing and IT Service Management.
Cheil Americas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Cisco Systems and Atlassian.
Cheil Americas recently adopted applications including
Cisco Webex Meetings in 2020, Atlassian Jira Service Desk in 2020 and Akamai CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cheil Americas’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cheil Americas’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cheil Americas technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.