Chemung Canal Trust Company
1 Chemung Canal Plaza,
Elmira, 14901, NY,
United States
Elmira, 14901, NY,
United States
1 607-737-3711
Banking and Financial Services
Chemung Canal Trust Company Technographics
Chemung Canal Trust Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chemung Canal Trust Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 343 Chemung Canal Trust Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chemung Canal Trust Company has purchased the following applications: Bottomline ePay for Payment Processing in 2021, FIS Relius for Benefits Administration, Pension Administration in 2013, Fiserv Premier Bank Platform for Core Banking in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chemung Canal Trust Company is running and its propensity to invest more and deepen its relationship with Bottomline Technologies , FIS Global , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chemung Canal Trust Company revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chemung Canal Trust Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chemung Canal Trust Company Tech Stack and Enterprise Applications
Chemung Canal Trust Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Bottomline Technologies | Legacy | Bottomline ePay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Chemung Canal Trust Company deployed Bottomline ePay as its Payment Processing solution on the bank website. The implementation positions Bottomline ePay to handle online payment acceptance through customer-facing web channels, explicitly linking the Bottomline ePay Payment Processing application to the bank's digital payments surface.
The deployment focuses on web-embedded payment flows and hosted payment page patterns, using the Payment Processing category capability set common to enterprise payment platforms. Functional components implemented include gateway and hosted checkout capabilities, transaction routing for card and ACH acceptance, and back-office reconciliation and reporting modules to support payment lifecycle management.
Integrations center on the public website and digital channel checkout processes, where Bottomline ePay is instrumented to capture payer transactions and feed payments into the bank operations workflow. Operational scope touches retail digital channels, payments operations, and customer service workflows that interact with online payment status and reconciliation.
Governance and operationalization emphasize centralized payments processing and compliance controls, aligning web payment controls with existing risk and payment operations processes. Rollout is scoped to the bank website as the primary acceptance point, with configuration and operational ownership residing in the bank payments and digital channels teams.
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Chemung Canal Trust Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Relius | Benefits Administration, Pension Administration | HCM | n/a | 2013 | 2013 |
In 2013, Chemung Canal Trust Company implemented FIS Relius for Benefits Administration,Pension Administration to centralize retirement plan recordkeeping within its Retirement Services Group. The deployment was targeted at operationalizing participant account maintenance and trust related recordkeeping across its Elmira, New York operations, aligning application use with Plan Managers and servicing desks responsible for daily balancing and participant communications.
The implementation of FIS Relius included configuration of core recordkeeping modules for contributions, allocations, earnings posting, loan and distribution processing, vesting and transfer workflows. FIS Relius was used to provision plan set up and takeover processes, to load and validate data uploads during conversions, and to generate participant statements and recurring payment transactions.
Operational coverage centered on the Retirement Services Group and Plan Managers who performed data loading, reconciliation and review activities, with staff assigned as back up for multiple desks to support continuity. The system supported end of day and beginning of day balancing routines, preparation of government reporting and Form 5500 SF inputs, and the distribution of reports to appropriate internal divisions.
Governance and workflow adjustments emphasized structured plan onboarding and ongoing compliance tasks, with Plan Managers responsible for review of conversion uploads and annual compliance testing support. Day to day operations required staff proficiency in FIS Relius administration, detailed data entry of contributions and loans, and coordinated procedures for statement production and monthly payment preparation.
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Core HR | HCM |
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2021 | 2021 |
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Chemung Canal Trust Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Chemung Canal Trust Company implemented Fiserv Premier Bank Platform. The Fiserv Premier Bank Platform served as the bank's Core Banking solution and became the primary system for accounting and transaction processing across the institution.
The implementation of Fiserv Premier Bank Platform centered on integrated general ledger and accounts payable capabilities, with the platform processing daily general ledger and IES file loads and producing daily accounting reports used by finance staff. Staff accountant activity documented against the platform includes use of the Fiserv Accounts Payable program for vendor maintenance, check preparation, monthly report generation and year end closing procedures, along with maintenance of fixed asset schedules and sub ledgers in accordance with GAAP.
Operational coverage focused on the Finance and Accounting function at Chemung Canal Trust Company in Elmira, NY, with finance personnel using system outputs to prepare month end, quarter end and year end closing entries and schedules. Data from Fiserv Premier Bank Platform was validated for SEC, regulatory and bank financial reports and for income tax and REIT schedules provided to RSM, and finance staff interacted with outside auditors during the annual financial statement audit.
Governance and control workflows embedded into routine operations include daily report review, investigation of discrepancies and corrective journal entries, reconciliations and account maintenance. The deployment supported accounting process controls for mortgage servicing rights schedules, allowance for loan losses, other real estate owned, FDIC premiums and insurance records, and established backup support procedures for accounts payable processing.
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Digital Banking | ERP Services and Operations |
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2015 | 2015 |
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Loan Management | ERP Services and Operations |
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2010 | 2010 |
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Loan Management | ERP Services and Operations |
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2020 | 2020 |
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Loan Management | ERP Services and Operations |
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2020 | 2020 |
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Chemung Canal Trust Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Chemung Canal Trust Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Chemung Canal Trust Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2010 | 2010 |
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Chemung Canal Trust Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Chemung Canal Trust Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Chemung Canal Trust Company
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| No data found | ||||||
Apps Being Evaluated by Chemung Canal Trust Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Chemung Canal Trust Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Chemung Canal Trust Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Chemung Canal Trust Company Technographics
Chemung Canal Trust Company is a Banking and Financial Services organization based in United States,
with around 343 employees and annual revenues of $23.0 million.
Chemung Canal Trust Company operates a diverse technology stack with applications such as
Bottomline ePay, FIS Relius and Fiserv Premier Bank Platform,
covering areas like Payment Processing, Benefits Administration, Pension Administration and Core Banking.
Chemung Canal Trust Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bottomline Technologies, FIS Global and Fiserv.
Chemung Canal Trust Company recently adopted applications including
Cisco Webex Meetings in 2022, Bottomline ePay in 2021 and ADP Workforce Now in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Chemung Canal Trust Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Chemung Canal Trust Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Chemung Canal Trust Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.