Chennai, 600002,
India
Chennai Metropolitan Water Supply and Sewerage Board Technographics
Chennai Metropolitan Water Supply and Sewerage Board Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chennai Metropolitan Water Supply and Sewerage Board and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3602 Chennai Metropolitan Water Supply and Sewerage Board employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chennai Metropolitan Water Supply and Sewerage Board has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2006 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chennai Metropolitan Water Supply and Sewerage Board is running and its propensity to invest more and deepen its relationship with Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chennai Metropolitan Water Supply and Sewerage Board revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chennai Metropolitan Water Supply and Sewerage Board intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chennai Metropolitan Water Supply and Sewerage Board Tech Stack and Enterprise Applications
Chennai Metropolitan Water Supply and Sewerage Board ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2006 | 2007 |
In 2006 Chennai Metropolitan Water Supply and Sewerage Board implemented Oracle E-Business Suite as an ERP Financial solution to centralize online billing, collection, financial accounting, stores and complaints management across its area and depot network. The deployment began as a pilot in Area V office and 19 depot offices plus head office financial and store accounting sections, and was replicated to the remaining nine Area offices and their depot offices to achieve organization wide operational coverage.
The implementation configured Oracle E-Business Suite modules for billing and collection, core financial accounting, Oracle Inventory for stores management, Accounts Payable for bill passing across supplies contracts and expenses, and Oracle Assets for asset conversion tracking. An online complaints monitoring capability was embedded to record and escalate grievances, and tender documentation workflows were integrated with the Government Tender Portal for public access to schedules and drawings. The Interactive Voice Response system and consumer cards were retained as consumer access channels and complemented the ERP based citizen service workflows.
Architecturally the solution established a central server at head office with LAN connectivity for bill processing at head office and leased telecom connectivity between head office and area and depot offices. VSNL and BSNL links were used between head office and Area V office and ISDN lines between area offices and depot offices, enabling immediate updates of payments to the central server and real time stock visibility across stores. The deployment extended transactional reach to 161 collection points and consolidated billing and collection records into the Oracle ERP system for centralized management and reporting.
Governance and process changes included automated escalation of complaints to the next higher officer if not addressed within prescribed time limits and interlinking bill passing sections to enable stage wise monitoring. Consumers gained the ability to pay at any connected collection point, view outstanding dues on the board website, and use multiple payment instruments including cash, cheque, demand draft and credit cards. The program aimed to improve MIS, governance and citizen services while reducing paperwork and increasing accountability and transparency.
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IT Decision Makers and Key Stakeholders at Chennai Metropolitan Water Supply and Sewerage Board
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Finance Director | Director | Finance | |
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Information Technology Manager | Manager | IT | |
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Controller of Finance | Director | Finance | |
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Apps Being Evaluated by Chennai Metropolitan Water Supply and Sewerage Board Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||