Fort Myers, 33966, FL,
United States
Chico's FAS Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Chico's FAS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14238 Chico's FAS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chico's FAS has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2010, ADP Recruiting for Recruiting, Applicant Tracking System in 2016, ServiceChannel for Facility Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chico's FAS is running and its propensity to invest more and deepen its relationship with SAP , ADP , ServiceChannel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chico's FAS revenues, which have grown to $2.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chico's FAS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2010 | 2011 |
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Expense Management | ERP Financial Management |
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2005 | 2005 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceChannel | Legacy | ServiceChannel | Facility Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Chico's FAS implemented ServiceChannel as its Facility Management platform to centralize facilities operations for a three-person facilities team supporting 1,264 stores across 48 states. The deployment positioned ServiceChannel as the enterprise system of record for facilities, with adoption extending to construction, real estate, and finance stakeholders and day to day use by store managers for incident reporting and ticket creation.
ServiceChannel was configured as a cloud based digital platform to manage work orders, invoices, and vendor engagements, establishing historical records for assets and service events. The implementation automated the work order management process to streamline ticket creation and routing, and included operational workflows that store managers could use to open and track issues such as roofing or equipment repairs.
Operational coverage included store level users, the centralized facilities team, and downstream consumers in construction, real estate, and finance who accessed the platform for budgeting inputs and actualized cost visibility when opening new stores. ServiceChannel provided analytics on work order ticket type data across thousands of stores, enabling cross functional visibility into maintenance trends and spend patterns without requiring named system integrations.
Governance centered on system of record adoption and standardized workflows, with the facilities team instrumenting ServiceChannel to track all facilities work streams and to drive consistent vendor and invoice management. The rollout produced explicit outcomes reported by Chico's, including a 50 percent reduction in work order creation time among store managers, uncovering 450000 dollars in savings through ticket data analysis, and a reduction in overpayment on construction costs, all anchored to usage of the ServiceChannel Facility Management platform.
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Retail Management | ERP Services and Operations |
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2012 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2014 | 2014 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Advanced Planning and Scheduling | SCM |
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2009 | 2010 |
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Warehouse Management | SCM |
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2009 | 2009 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Partner Relationship Management | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2008 | 2009 |
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Procurement | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2008 | 2008 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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