Chico's FAS
11215 Metro Parkway,
Fort Myers, 33966, FL,
United States
Fort Myers, 33966, FL,
United States
1 239-277-6200
Retail
Chico's FAS Technographics
Chico's FAS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chico's FAS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14238 Chico's FAS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chico's FAS has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2010, ADP Recruiting for Recruiting, Applicant Tracking System in 2016, ServiceChannel for Facility Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chico's FAS is running and its propensity to invest more and deepen its relationship with SAP , ADP , ServiceChannel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chico's FAS revenues, which have grown to $2.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chico's FAS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chico's FAS Tech Stack and Enterprise Applications
Chico's FAS ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2010 | 2011 |
In 2010, Chico's FAS implemented SAP ERP ECC 6.0 as its centralized ERP Financial platform. The SAP ERP ECC 6.0 deployment established core financial controls and a single ledger to support retail accounting workflows across the enterprise.
Implementation focused on standard ERP Financial modules, including Financial Accounting, Controlling, General Ledger, Accounts Payable, Accounts Receivable, and Asset Accounting. Configuration work emphasized chart of accounts harmonization, financial posting rules, period close orchestration, and master data consolidation to support retail revenue and cost workflows.
Subsequent retail landscape integrations connected SAP ERP ECC 6.0 to retail applications used by Chico's FAS. SAP IS-Retail and SAP Customer Activity Repository implementations were integrated with SAP ERP ECC 6.0, and Fujitsu Point of Sale systems were connected into SAP Retail CAR and downstream systems to unify transaction posting and downstream financial reconciliation. ATG E-Commerce was part of the wider retail integration topology alongside SAP CAR on SAP HANA cloud.
Governance outcomes centered on centralized financial master data, standardized period close processes in SAP ERP ECC 6.0, and clear handoffs between merchandising, POS, and financial operations. The implementation positioned SAP ERP ECC 6.0 as the core ERP Financial system that underpinned subsequent retail and point of sale integration efforts.
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Expense Management | ERP |
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2005 | 2005 |
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Chico's FAS HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Chico's FAS deployed ADP Recruiting as its applicant tracking system. ADP Recruiting is used as the Recruiting,Applicant Tracking System on the Chico's FAS public career website to capture external applicants and manage open requisitions.
The implementation emphasized career site integration and core ATS capabilities including job posting and publication, online application capture, candidate profile management, configurable candidate pipelines, and interview scheduling workflows. ADP Recruiting was configured to support requisition creation, applicant tracking across hiring stages, and screening workflows to align recruiting activity with hiring manager review cycles.
Operational ownership is concentrated in talent acquisition and HR recruiting teams who use ADP Recruiting for career site sourcing and job distribution, while hiring managers access candidate records and interview workflows through the application. The deployment centralizes applicant tracking and compliance-oriented reporting for Chico's FAS recruiting operations and is operated as a cloud hosted career site orchestration layer.
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Chico's FAS ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceChannel | Legacy | ServiceChannel | Facility Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Chico's FAS implemented ServiceChannel as its Facility Management platform to centralize facilities operations for a three-person facilities team supporting 1,264 stores across 48 states. The deployment positioned ServiceChannel as the enterprise system of record for facilities, with adoption extending to construction, real estate, and finance stakeholders and day to day use by store managers for incident reporting and ticket creation.
ServiceChannel was configured as a cloud based digital platform to manage work orders, invoices, and vendor engagements, establishing historical records for assets and service events. The implementation automated the work order management process to streamline ticket creation and routing, and included operational workflows that store managers could use to open and track issues such as roofing or equipment repairs.
Operational coverage included store level users, the centralized facilities team, and downstream consumers in construction, real estate, and finance who accessed the platform for budgeting inputs and actualized cost visibility when opening new stores. ServiceChannel provided analytics on work order ticket type data across thousands of stores, enabling cross functional visibility into maintenance trends and spend patterns without requiring named system integrations.
Governance centered on system of record adoption and standardized workflows, with the facilities team instrumenting ServiceChannel to track all facilities work streams and to drive consistent vendor and invoice management. The rollout produced explicit outcomes reported by Chico's, including a 50 percent reduction in work order creation time among store managers, uncovering 450000 dollars in savings through ticket data analysis, and a reduction in overpayment on construction costs, all anchored to usage of the ServiceChannel Facility Management platform.
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Retail Management | ERP Services and Operations |
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2012 | 2013 |
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Chico's FAS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2014 | 2014 |
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Chico's FAS eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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Chico's FAS SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2009 | 2010 |
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Warehouse Management | SCM |
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2009 | 2009 |
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Chico's FAS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Partner Relationship Management | CRM |
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2014 | 2014 |
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Chico's FAS ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Chico's FAS Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2008 | 2009 |
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Procurement | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2008 | 2008 |
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Chico's FAS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Chico's FAS
| First Name | Last Name | Title | Function | Department | Phone | |
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Travel Manager | Manager | Operations | |
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Manager, Non-Merchandise Procurement | Manager | Procurement | |
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EVP - Chief Financial Officer and Corporate Secretary | CXO | Finance | |
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EVP & Chief Customer Officer, Technology, Supply Chain & Omni Operations | CXO | Supply Chain | |
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GVP Finance - Controller and Chief Accounting Officer | CXO | Finance | |
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Sr Director Global Sourcing | Director | Procurement | |
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IT Manager | Manager | IT | |
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Director, Supply Chain Finance | Director | Supply Chain | |
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Vice President Global Sourcing | VP | Procurement | |
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SVP Sourcing and Global Logistics | VP | Supply Chain | |
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Vice President Non-Merchandise Procurement | VP | Procurement | |
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Senior Director Supply Chain Finance and Strategy | Director | Supply Chain | |
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Director Sourcing | Director | Procurement | |
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Vice President - Tax and Treasurer | VP | Finance | |
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VP/Controller-Tax & Finance | VP | Finance | |
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Director Finance Applications | Director | IT | |
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Director, Logistics & Customs Compliance | Director | Supply Chain | |
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Vice President Distribution & Logistics | VP | Supply Chain | |
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Director, IT Operations Services | Director | IT | |
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Chief Digital Officer | CXO | IT | |
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Director, Ecommerce | Director | Finance | |
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Manager of Digital Commerce | Manager | IT | |
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Manager, Store Facilities | Manager | Operations | |
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Manager, Store Finance & Planning | Manager | Finance | |
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Maintenance Manager | Manager | Finance | |
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Vice President, Asset Protection, Facilities and HQ Operations | VP | Operations | |
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Director Store Design, Planning & Construction | Director | Operations | |
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VP Information Technology and Security | VP | IT | |
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Senior Vice President, Finance | VP | Finance | |
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Director, Finance - Stores | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Sr. Director - Controller | Director | Finance | |
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Apps Being Evaluated by Chico's FAS Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Chico's FAS IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Chico's FAS digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Chico's FAS Technographics
Chico's FAS is a Retail organization based in United States,
with around 14238 employees and annual revenues of $2.14 billion.
Chico's FAS operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, ADP Recruiting and ServiceChannel,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Facility Management.
Chico's FAS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, ADP and ServiceChannel.
Chico's FAS recently adopted applications including
ServiceChannel in 2021, Cloudflare CDN in 2020 and Coupa Procurement in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Chico's FAS’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Chico's FAS’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Chico's FAS technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.