Children's Healthcare of Atlanta
Children's Healthcare of Atlanta Technographics
Children's Healthcare of Atlanta Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Children's Healthcare of Atlanta and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12700 Children's Healthcare of Atlanta employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Children's Healthcare of Atlanta has purchased the following applications: SAP SuccessFactors Compensation for Compensation Management in 2018, EPIC EHR for Electronic Health Record in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Children's Healthcare of Atlanta is running and its propensity to invest more and deepen its relationship with SAP , Phenom , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Children's Healthcare of Atlanta revenues, which have grown to $2.07 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Children's Healthcare of Atlanta intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Children's Healthcare of Atlanta Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2018 | 2019 |
In 2018, Children's Healthcare of Atlanta implemented SAP SuccessFactors Compensation as part of its SAP SuccessFactors HCM footprint to address enterprise Compensation Management needs across the organization. The deployment was led by an inhouse senior analyst who partnered with HR stakeholders to gather requirements and configure the application to support centralized compensation planning for the health system that operates three hospitals and 27 neighborhood locations and manages more than 850,000 patient visits annually.
The implementation encompassed SAP SuccessFactors Compensation plus adjacent SAP SuccessFactors modules including Performance & Goals, Succession Management, 360 Administration, Career Development Planning, Calibration, and the SuccessFactors Platform. Configuration work focused on standard Compensation Management capabilities, including design of compensation plans and cycles, pay component and allowance structures, eligibility and population rules, merit and variable pay modeling, and calibration session administration within the Compensation module.
Operational integrations were concentrated inside the SuccessFactors suite, enabling performance ratings and goal outcomes from Performance & Goals to feed compensation decision workflows, and allowing succession and career development data to inform pay and promotion eligibility. The implementation supported HR compensation planning, calibration workflows, and role based approval chains, with configuration of security, approval routing, and administrative controls on the SuccessFactors Platform.
Governance and rollout were organized around HR stakeholder collaboration, requirements workshops, and ongoing administration by the Sr. Analyst role who led configuration and module administration. Change activities prioritized establishing compensation governance, defining approval workflows, and operationalizing calibration and cycle administration to align Compensation Management with broader HR performance and talent processes.
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Core HR | HCM |
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2018 | 2019 |
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Performance and Goal Management | HCM |
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2018 | 2019 |
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Recruiting Chatbot | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2018 | 2019 |
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Talent Assessment | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Children's Healthcare of Atlanta implemented EPIC EHR as its Electronic Health Record to support Patient Access, registration, and Revenue Cycle Management workflows. The implementation emphasis was on Patient Access Registration function and iterative patient census processes, with Patient Access Registration associates leading system documentation and iterative configuration for census tracking.
Configuration work included registration and admission workflows, insurance credentialing for Medicare and Medicaid, and order entry configuration where patient orders were coded with ICD-10 and CPT to align clinical documentation with billing. Verification workflows for patient billing, coding, and clinical data were implemented to support Revenue Cycle Management, and system reports were audited for HIPAA and PHI controls while metrics and KPIs were collected and monitored for management alignment.
Operational coverage focused on Patient Access, billing and coding teams, and appeals processing in the Atlanta patient access organization, with internal projects targeting improved communication, data consumption, and processing. The deployment also encompassed appeals review processes coordinated across departments to reduce claim denials and ongoing mentorship to scale system usage.
Governance and change management were operationalized through lead system documentation, mentoring of team members for system implementation and scalability, and iterative process refinement driven by measured KPIs. EPIC EHR served as the central Electronic Health Record platform tying patient registration, credentialing, clinical coding, and revenue cycle workflows into a governed operational model.
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Electronic Health Record | ERP Services and Operations |
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2019 | 2019 |
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Electronic Health Record | ERP Services and Operations |
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2022 | 2022 |
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Healthcare ERP | ERP Services and Operations |
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2021 | 2021 |
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Healthcare ERP | ERP Services and Operations |
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2019 | 2019 |
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Healthcare ERP | ERP Services and Operations |
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2017 | 2017 |
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Healthcare ERP | ERP Services and Operations |
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2021 | 2021 |
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Patient Management | ERP Services and Operations |
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2019 | 2019 |
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Pharmacy Management | ERP Services and Operations |
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2019 | 2019 |
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Revenue Cycle Management | ERP Services and Operations |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Children's Healthcare of Atlanta implemented Cisco Webex Meetings for Audio Video and Web Conferencing, embedding the conferencing capability on choa.org to provide browser-based access to scheduled and ad hoc sessions. Cisco Webex Meetings is presented as the public-facing meeting layer to support virtual collaboration and web-initiated conference joins through the organization website.
The deployment leverages standard Audio Video and Web Conferencing functional modules, including HD video and audio conferencing, screen sharing, meeting scheduling, recording, and browser client support, configured to operate via the vendor cloud service. Cisco Webex Meetings is configured to surface embedded meeting widgets and in-browser join flows, preserving host controls, participant management, and recording capabilities while minimizing reliance on desktop-only clients.
Operational coverage extends across clinical and administrative collaboration scenarios where web-embedded conferencing is required, with governance oriented around meeting access controls, scheduling policies, and user provisioning to meet healthcare operational and security needs. Administrative oversight is exercised through the Webex Meetings control plane, using platform configuration to manage participant permissions, meeting recording settings, and organizational meeting policies.
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Tag Management | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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VPN | CyberSecurity |
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2022 | 2022 |
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VPN | CyberSecurity |
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2022 | 2022 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Children's Healthcare of Atlanta
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Children's Healthcare of Atlanta Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Children's Healthcare of Atlanta Technographics
Children's Healthcare of Atlanta is a Healthcare organization based in United States,
with around 12700 employees and annual revenues of $2.07 billion.
Children's Healthcare of Atlanta operates a diverse technology stack with applications such as
SAP SuccessFactors Compensation, EPIC EHR and Cisco Webex Meetings,
covering areas like Compensation Management, Electronic Health Record and Audio Video and Web Conferencing.
Children's Healthcare of Atlanta has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Epic Systems and Cisco Systems.
Children's Healthcare of Atlanta recently adopted applications including
EpicCare Ambulatory in 2022, Palo Alto Networks GlobalProtect in 2022 and Palo Alto Networks Prisma Access in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Children's Healthcare of Atlanta’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Children's Healthcare of Atlanta’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Children's Healthcare of Atlanta technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.