Chisholm Hunter
146 Argyle Street,
Glasgow, G2 8BL,
United Kingdom
Glasgow, G2 8BL,
United Kingdom
44 84 4417-6058
Retail
Chisholm Hunter Technographics
Chisholm Hunter Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chisholm Hunter and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Chisholm Hunter employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chisholm Hunter has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2015, Rota Horizon for Time and Attendance in 2017, LiveChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chisholm Hunter is running and its propensity to invest more and deepen its relationship with Microsoft , Klarna , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chisholm Hunter revenues, which have grown to $49.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chisholm Hunter intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chisholm Hunter Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Chisholm Hunter implemented Microsoft Dynamics AX to support core ERP Financial operations across its retail business. The deployment focused on accounts payable and purchase-to-pay workflows for a 220 employee retailer, concentrating on posting purchase invoices, costing purchase invoices, and scheduled payment processing.
The implementation combined bespoke AX software alongside the Microsoft package to configure modules for invoice posting, invoice costing, weekly payment runs and ad hoc payments, and management reporting. Workflows were configured to automate invoice validation, costing allocation and a regular payment-run schedule, while bespoke elements were used to reflect retailer-specific costing rules and reporting needs.
Operational coverage emphasized Finance, Purchasing and Store Management, with the solution configured to communicate transactional information to store management and related departments and to support communications with suppliers. Functional capabilities explicitly included account reconciliation and query resolution, preparation of management reports and weekly statistics, reflecting an integrated ERP Financial relationship between purchasing, stores and finance teams.
Governance centered on reconciliation and query resolution processes, role-based responsibilities for payment approvals, and a weekly reporting cadence to support management and store stakeholders. The narrative describes Microsoft Dynamics AX as the ERP Financial application instrumenting purchase invoice lifecycle, costing, payments and financial reporting within Chisholm Hunter.
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thinking Software | Legacy | Rota Horizon | Time and Attendance | HCM | n/a | 2017 | 2017 |
In 2017, Chisholm Hunter implemented Rota Horizon as a Time and Attendance application to centralize HR workflows across its retail operations in the United Kingdom. The deployment targeted HR and store operations, with configuration focused on employee lifecycle tasks such as processing starters and leavers, issuing contracts of employment and offer letters, and recording contractual changes including salary updates.
Rota Horizon was configured to manage rostering, absence tracking, employee records, and scheduled reporting. Functional capabilities implemented included automated payroll feeding points for starter and leaver status, templates and distribution for offer letters and contracts, weekly and monthly absence and performance reports, and case support for employee relations activities like drafting investigation invites.
The implementation included explicit operational integrations with the company payroll and HR update processes, with Rota Horizon used alongside Sage for payroll-related data updates. Operational coverage extended to HR administrators, store managers, sales professionals, and senior management, with HR mailbox monitoring and escalation workflows used to route queries and ensure timely responses.
Governance controls were applied to handle sensitive employee data in line with GDPR, including role based access and audit trails for contractual changes and personnel file updates. Approval workflows were instrumented for contractual amendments and salary changes, and reporting pipelines were established to surface absence and performance issues to senior stakeholders.
Day to day operations emphasized running and monitoring weekly and monthly reports to highlight issues to the board of directors, working with payroll teams to ensure accurate payments, and supporting the HR manager in employee relations cases. Rota Horizon served as the central Time and Attendance system for record keeping and operational coordination across Chisholm Hunter retail sites.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Chisholm Hunter deployed LiveChat on its public-facing website. LiveChat is implemented as a web-embedded conversational channel in the Chatbots and Conversational AI category to handle online customer service and sales inquiries. Configuration aligns with category-standard capabilities such as real-time messaging, canned responses, chat routing to agents, and retention of chat transcripts for service continuity.
The implementation scope concentrates on e-commerce and customer support touchpoints on the Chisholm Hunter website, affecting customer service and sales operations. Architectural deployment centers on a site-embedded chat widget paired with an agent console and workflow integration for queueing and response management, with governance expected around operating hours and scripted response libraries. Relationship expressed for knowledge graph clarity is Chisholm Hunter LiveChat Chatbots and Conversational AI supporting customer service and sales.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Chisholm Hunter
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Chisholm Hunter Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Chisholm Hunter IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Chisholm Hunter digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Chisholm Hunter Technographics
Chisholm Hunter is a Retail organization based in United Kingdom,
with around 220 employees and annual revenues of $49.0 million.
Chisholm Hunter operates a diverse technology stack with applications such as
Microsoft Dynamics AX, Rota Horizon and LiveChat,
covering areas like ERP Financial, Time and Attendance and Chatbots and Conversational AI.
Chisholm Hunter has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Thinking Software and LiveChat, Inc..
Chisholm Hunter recently adopted applications including
Amazon Pay in 2021, Appointedd in 2021 and Mixpanel in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Chisholm Hunter’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Chisholm Hunter’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Chisholm Hunter technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.