Chorus
43 Planet Street,
Carlisle, 6101, WA,
Australia
Carlisle, 6101, WA,
Australia
61 18 0026-4268
Non Profit
Chorus Technographics
Chorus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Chorus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Chorus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Chorus has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2017, EmploymentHero ATS for Applicant Tracking System in 2018, Sandwai for Home Care Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Chorus is running and its propensity to invest more and deepen its relationship with Microsoft , BPAY , EmploymentHero or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Chorus revenues, which have grown to $32.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Chorus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Chorus Tech Stack and Enterprise Applications
Chorus ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2017 | 2017 |
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Payment Processing | ERP |
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2018 | 2018 |
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Chorus HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EmploymentHero | Legacy | EmploymentHero ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Chorus (formerly Kira) deployed EmploymentHero ATS as their Applicant Tracking System to manage public job listings and candidate intake on the organization website. EmploymentHero ATS is used to host and surface open roles via the EmploymentHero career site, with job pages routed through the EmploymentHero jobs domain for external applicants.
Configuration focused on standard Applicant Tracking System capabilities, including job posting templates, configurable application forms, candidate profile records, and staged hiring workflows for screening and interview coordination. EmploymentHero ATS was implemented to capture inbound applications from the website and to maintain applicant records and application histories within the platform.
Operational ownership sits with HR and talent acquisition teams in Australia, where recruiters and hiring managers use the EmploymentHero ATS for requisition creation and candidate review. The deployment leverages the career site integration on EmploymentHero to centralize external applicant flows through the vendor hosted job pages.
Governance configurations included approval workflows for requisitions and permissions controls for HR users and hiring managers, with standardized hiring steps configured in the EmploymentHero ATS to enforce consistent candidate processing across teams. Documentation and configuration centered on preserving application data and workflow state inside EmploymentHero ATS rather than integrating additional named external systems.
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Chorus ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sandwai | Legacy | Sandwai | Home Care Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Chorus implemented Sandwai to manage core Home Care Management operations. Chorus is an Australian nonprofit with approximately 700 employees and AUD 32,000,000 in revenue, and the deployment targeted scheduling and frontline care coordination.
The Sandwai implementation centered on schedule optimisation and rostering capabilities common to Home Care Management platforms, with configuration of scheduling rules, workforce availability, and mobile workforce tasking to reduce travel time and accelerate customer onboarding. Sandwai was used to instrument daily rostering, route-aware scheduling, and client appointment workflows to support care coordinators and field staff.
Operational coverage focused on Chorus service delivery teams, care coordinators, field carers, and finance stakeholders responsible for capacity planning and customer intake. Business functions impacted included operations, service delivery, scheduling, and customer onboarding workflows, with Sandwai serving as the system of record for appointment schedules and workforce assignments.
The rollout prioritized schedule optimisation and onboarding workflows, with Chorus leadership monitoring scheduling outcomes and customer intake throughput. As stated by Ryan Chapman CFO and Strategic Coach Chorus, Sandwai "really helped us on a number of key areas, especially around schedule optimisation it really saved travel time and through that, get more customers onboarded, enabling us to support more customers in a day which is what this is really all about".
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Patient Management | ERP Services and Operations |
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2018 | 2018 |
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Chorus Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Chorus Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2019 | 2019 |
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Chorus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2017 | 2017 |
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Chorus EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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Chorus ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Chorus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Chorus CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Chorus
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer & Strategic Coach | CXO | Finance | |
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Non Executive Director | Director | Finance | |
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CEO | CXO | Operations | |
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Group ICT Manager | Manager | Finance | |
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Information Technology Analyst | Non Manager | IT | |
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Commmunity Services Manager | Manager | Operations | |
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Chief People Officer | CXO | HR | |
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Group Manager Financial Reporting and Analysis | Manager | Finance | |
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People and Culture specialist | Non Manager | HR | |
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Apps Being Evaluated by Chorus Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Chorus IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Chorus digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Chorus Technographics
Chorus is a Non Profit organization based in Australia,
with around 700 employees and annual revenues of $32.0 million.
Chorus operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, EmploymentHero ATS and Sandwai,
covering areas like ERP Financial, Applicant Tracking System and Home Care Management.
Chorus has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, EmploymentHero and Sandwai.
Chorus recently adopted applications including
Microsoft Entra ID (formerly Azure Active Directory) in 2023, Newfold Digital Hostopia Australia in 2022 and Sandwai in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Chorus’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Chorus’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Chorus technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.