CIBC Capital Markets
161 Bay St,
Toronto, M5J 2S8, ON,
Canada
Toronto, M5J 2S8, ON,
Canada
1 416-594-7000
Banking and Financial Services
CIBC Capital Markets Technographics
CIBC Capital Markets Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CIBC Capital Markets and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1256 CIBC Capital Markets employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CIBC Capital Markets has purchased the following applications: MoneyGram for Payment Processing in 2018, Workday HCM for Core HR in 2019, nCino Bank Operating System for Core Banking in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CIBC Capital Markets is running and its propensity to invest more and deepen its relationship with MoneyGram , Workday , nCino or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CIBC Capital Markets revenues, which have grown to $1.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CIBC Capital Markets intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CIBC Capital Markets Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MoneyGram | Legacy | MoneyGram | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 CIBC Capital Markets implemented MoneyGram as a Payment Processing solution to support Global Money Transfer initiatives within its Alternate Solutions Group. CIBC Capital Markets implemented MoneyGram to enable cross-border remittance workflows and card-based payout capabilities for recipient payments to VISA cards.
The MoneyGram implementation focused on core Payment Processing capabilities including country onboarding for new payout corridors, remittance routing, payout channel configuration for card and network transfers, and enhancement of transaction data payloads to meet network specifications. The program followed a standard application lifecycle with business requirements and solution requirements documentation BRD SRD, test case design, defect remediation, and staged rollout of functionality.
Integrations were explicitly executed with network providers EarthPort, CITI, VISA, and China Union Pay, with project workstreams dedicated to enhancing the data and information exchanged with those partners to meet strict network deadlines. Operational scope included Global Money Transfer projects and adding new countries for GMT, with work coordinated through the Alternate Solutions Group and daily interaction between business stakeholders development and QA teams based in Toronto.
Governance and process workstreams included implementation of processes and procedures to meet CAMLR regulatory initiatives and structured release management to support compliance. Delivery and collaboration tooling used across the program included JIRA Confluence SharePoint Postman and Microsoft Office, supporting requirements management test execution and defect tracking throughout the MoneyGram Payment Processing implementation.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, CIBC Capital Markets implemented Workday HCM as its Core HR application. The program ran from February 2018 to November 2019 and was associated with CIBC, establishing a centralized cloud HR foundation for the capital markets division.
Workday HCM was configured to provide core HR capabilities including centralized employee records, organizational management, position and job structures, onboarding workflows, and absence management, reflecting Core HR functional requirements. The deployment used Workday business process framework to automate transactional HR workflows and to standardize role based security and approval routes. Configuration emphasized a single system of record for workforce data and consistent transactional HR processing across HR operations.
Architecturally the implementation followed Workday cloud deployment patterns, aligning tenancy, security roles, and HR business processes with CIBC Capital Markets operational needs. Governance centered on HR process standardization and role based access controls to support HR administration and workforce related operational workflows. This narrative links CIBC Capital Markets Workday HCM Core HR to the division level HR and workforce administration functions.
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Recruiting, Applicant Tracking System | HCM |
|
2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| nCino | Legacy | nCino Bank Operating System | Core Banking | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 CIBC Capital Markets deployed the nCino Bank Operating System for Core Banking. The initiative was run from Frontline Technology and emphasized architecture framework development, high level and detailed system design, and building a delivery team to implement commercial banking projects on schedule and within governance expectations.
Configuration work focused on commercial banking workflows and API-led connectivity, with an emphasis on reusable design patterns and microservice-aligned architecture. The team applied Microservice Fabric principles and .NET Core architectural guidance where appropriate, and instrumented Azure-native telemetry and operational tooling including App Insights and Workbooks to support application observability and platform support.
Integrations were explicitly scoped to an Azure-centric stack, with API Management used to integrate Salesforce instances for Wealth, Simplii and Commercial banking lines of business. The implementation design specified Azure Service Bus, Cosmos DB, private endpoints, ExpressRoute Direct, App Service Environment v3, Log Analytics, Palo Alto firewall controls, and OAuth2 for secure API access, and it defined a standard process to onboard new lines of business to the APIM platform.
Governance deliverables included technology domain architecture strategy, policies, guiding principles, and an aspirational architectural roadmap to create standards for how solutions are developed and deployed. The program leveraged prior cloud migration experience at CIBC, and the team demonstrated provisioning shared Azure resources such as Service Bus, APIM, App Insights and Workbooks to reduce duplicated effort and save effort and cost during rollout.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Chatbots and Conversational AI | AI-Powered Application |
|
2017 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Data Warehouse | Analytics and BI |
|
2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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CRM | CRM |
|
2020 | 2020 |
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Customer Analytics | CRM |
|
2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2012 | 2012 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2015 | 2015 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Portfolio and Investment Management | Investment Management |
|
2015 | 2015 |
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Portfolio and Investment Management | Investment Management |
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2021 | 2021 |
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Portfolio and Investment Management | Investment Management |
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2005 | 2005 |
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Portfolio and Investment Management | Investment Management |
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2005 | 2005 |
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Trade Order Management System (TOMS) | Investment Management |
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2015 | 2015 |
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Trading Platform | Investment Management |
|
2017 | 2017 |
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Trading Platform | Investment Management |
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2013 | 2014 |
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Trading Platform | Investment Management |
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2017 | 2017 |
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Trading Platform | Investment Management |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
|
2019 | 2019 |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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Risk Management | TRM |
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2015 | 2015 |
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Risk Management | TRM |
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2015 | 2015 |
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Treasury Management | TRM |
|
2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CIBC Capital Markets
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CIBC Capital Markets Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CIBC Capital Markets Technographics
CIBC Capital Markets is a Banking and Financial Services organization based in Canada,
with around 1256 employees and annual revenues of $1.51 billion.
CIBC Capital Markets operates a diverse technology stack with applications such as
MoneyGram, Workday HCM and nCino Bank Operating System,
covering areas like Payment Processing, Core HR and Core Banking.
CIBC Capital Markets has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MoneyGram, Workday and nCino.
CIBC Capital Markets recently adopted applications including
nCino Bank Operating System in 2022, Magnite (ex Rubicon Project) in 2021 and CGI Wealth360 Fund Accounting (formerly mPower) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CIBC Capital Markets’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CIBC Capital Markets’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CIBC Capital Markets technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.