CIMB Group
Level 13 Jalan Stesen Sentral 2 Kuala Lumpur Sentral,
Kuala Lumpur, 50470,
Malaysia
Kuala Lumpur, 50470,
Malaysia
60 3 2261-8888
Banking and Financial Services
CIMB Group Technographics
CIMB Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CIMB Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 33000 CIMB Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CIMB Group has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Oracle Cloud HCM for Core HR in 2020, IBM BPM Standard for Business Process Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CIMB Group is running and its propensity to invest more and deepen its relationship with Oracle , Otomeyt , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CIMB Group revenues, which have grown to $5.24 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CIMB Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CIMB Group Tech Stack and Enterprise Applications
CIMB Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, CIMB Group implemented Oracle E-Business Suite as its core ERP Financial application to support finance and e-procurement processes across the bank. The implementation targeted e-procurement workflows to improve spend visibility and control, enabling matching of purchases with purchase orders, receipts and job tickets and improving global accessibility of tenders.
The technical environment was based on Oracle Applications R12 with Oracle 10g, Forms and Reports 10g, and PL/SQL development. Functional coverage focused on Accounts Payable and General Ledger modules, with configuration work including value sets, concurrent programs, and registered PL/SQL procedures and functions aligned to ERP Financial requirements.
Development work delivered a mix of inbound and outbound interfaces, including supplier interfaces, invoice creation interfaces, and chart of accounts outbound programs for AP and GL. Key engineering tasks included supplier conversion programs, supplier information address and bank update interfaces, GL exchange rate handling, validation of staging data prior to insertion into Oracle base or interface tables, and development of interface programs to support operational data flows.
Reporting and integration work used BI Publisher and XML Publisher to customize General Ledger reports, produce General Ledger Journal reports with tax detail, and generate vendor detail reports. The Oracle E-Business Suite implementation was integrated with internal MyBiz systems to orchestrate supplier, invoice and COA data flows, and it was scoped to support finance and procurement business functions in line with stated e-procurement benefits.
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CIMB Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, CIMB Group implemented Oracle Cloud HCM as its Core HR platform. The deployment was positioned to centralize employee master records and core human resources processes, and it was used by HR analytics teams based in Kuala Lumpur for operational reporting and workforce analytics.
The Oracle Cloud HCM implementation supported standard Core HR capabilities including employee data management, job requisition lifecycle tracking, contingent worker data capture, and HR reporting and analytics. Configuration and data extraction workflows were established to enable ad hoc reporting, scheduled reports, and consolidated HR dashboards, with Oracle Cloud HCM serving as the authoritative staff data source.
Operational processes combined Oracle Cloud HCM extractions with spreadsheet based data cleaning and validation. Analysts accessed Oracle Cloud HCM to extract staff data and job requisition data, performed data cleaning to improve dataset integrity, and used Microsoft Excel for report preparation and Microsoft PowerPoint to consolidate updates for monthly management meetings. Ad hoc analysis and reporting to HR leadership were part of the operational cadence.
Governance and rollout details emphasized data validation and reporting discipline within the HR analytics function. Work completed included cleaning and validating existing spreadsheets to support accurate analysis, updating over 50 data entries in reports, and preparing named reports such as Monthly Report on Labour Market Statistics, Contingent Worker Report, Internal Job Offer Report, Consumer Hiring Report and Protégé New Joiner Report, which improved the fidelity of HR reporting and management reviews.
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2019 | 2019 |
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Talent Assessment | HCM |
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2019 | 2019 |
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CIMB Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM BPM Standard | Business Process Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, CIMB Group implemented IBM BPM Standard as a Business Process Management platform to standardize process orchestration across multiple business units including Investment Banking, with primary development activity based in Kuala Lumpur, Malaysia. The deployment was positioned to support workflow automation and process orchestration workstreams under a centralized process program.
The implementation included IBM BPM Standard version migration activities, specifically upgrading environments from 7.5 and 8.5 to 8.6, and incorporated Robotic Process Automation patterns alongside workflow automation capabilities. Functional modules and capabilities implemented include COMET Business Process Automation for investment banking processes, smart form orchestration using Adobe LiveCycle for intelligent form filling, and OCR based document capture using Abbyy and IBM Captive to drive paperless processing.
Integration and operational mechanics emphasized interactive document capture and service validation, scanners were used to read PDF417 two dimensional barcodes and convert them to text to auto populate web based forms, and SOAP based interfaces were exercised with SoapUI as part of service testing and integration assurance. The solution design followed TOGAF principles and used ArchiMate for enterprise architecture artifacts, aligning BPM process models with an enterprise architecture view.
Governance and rollout were led by solutions architects who designed process models, automation pipelines, and KPI capture mechanisms to instrument hand to hand processes for operational visibility. Implementation work included building a staff KPI capture solution and dashboards to provide top management visibility, and achieving paperless workflows through OCR and form automation as stated in program notes.
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Core Banking | ERP Services and Operations |
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2010 | 2010 |
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Digital Banking | ERP Services and Operations |
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2018 | 2019 |
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CIMB Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Computer Vision | AI-Powered Application |
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2016 | 2016 |
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CIMB Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2011 | 2011 |
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CIMB Group Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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CIMB Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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CIMB Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Enterprise Content Management | Content Management |
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2016 | 2016 |
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CIMB Group SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2014 | 2014 |
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CIMB Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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CIMB Group EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2012 | 2012 |
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CIMB Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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CIMB Group Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2014 | 2014 |
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Procurement | Procurement |
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2015 | 2015 |
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CIMB Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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CIMB Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CIMB Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at CIMB Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by CIMB Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CIMB Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CIMB Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CIMB Group Technographics
CIMB Group is a Banking and Financial Services organization based in Malaysia,
with around 33000 employees and annual revenues of $5.24 billion.
CIMB Group operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle Cloud HCM and IBM BPM Standard,
covering areas like ERP Financial, Core HR and Business Process Management.
CIMB Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and IBM.
CIMB Group recently adopted applications including
Salesforce Sales Cloud in 2021, FICO Falcon Fraud Manager in 2021 and Oracle Cloud HCM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CIMB Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CIMB Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CIMB Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.