Cincom Systems
871 Marlborough Ave Ste 100,
Riverside, 92507, CA,
United States
Riverside, 92507, CA,
United States
1 800-224-6266
Professional Services
Cincom Systems Technographics
Cincom Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cincom Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Cincom Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cincom Systems has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2014, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cincom Systems is running and its propensity to invest more and deepen its relationship with Oracle , Ruby , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cincom Systems revenues, which have grown to $215.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cincom Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cincom Systems Tech Stack and Enterprise Applications
Cincom Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Cincom Systems implemented Oracle NetSuite ERP. Oracle NetSuite ERP was adopted as the companys ERP Financial platform to centralize finance, accounting and project billing for its professional services operations in the United States.
The implementation configured core financial modules including general ledger, accounts payable, accounts receivable, cash management and financial reporting, and extended to project accounting and revenue recognition workflows aligned to professional services billing cycles. Configuration work emphasized chart of accounts consolidation, multi book accounting and automated journal processing to support month end close and scheduled revenue recognition, and the full application name Oracle NetSuite ERP is used throughout the deployment.
Deployment followed a centralized cloud SaaS architecture with Oracle NetSuite ERP as the hosted system, and operational ownership was assigned to finance and accounting for control frameworks, billing and month end close processes. Governance included role based access controls, standardized account structures and workflow approvals for procure to pay and order to cash processes implemented during the rollout, supporting ongoing financial operations and project invoicing.
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Cincom Systems HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Cincom Systems deployed Oracle Taleo Cloud Service as its applicant tracking platform. The Oracle Taleo Cloud Service implementation is used as a Recruiting,Applicant Tracking System on Cincom Systems public careers website, providing the primary online application intake channel for the company.
The implementation leverages standard Taleo capabilities including requisition posting and management, candidate tracking and lifecycle management, resume parsing, configurable screening rules and interview workflow orchestration, with job listings published directly to the careers site. Oracle Taleo Cloud Service is configured to support requisition approval flows and staged candidate statuses that align with corporate recruiting processes.
The deployment is scoped to Cincom Systems recruiting and HR teams within the United States corporate environment, supporting Talent Acquisition and hiring managers across the organization. Integration is focused on the corporate careers site channel, where Oracle Taleo Cloud Service handles application submission, candidate search results and front end job presentation for external applicants.
Governance for the Taleo deployment centers on standardized posting controls, candidate data consolidation and role based workflow ownership for recruiters and hiring managers. Cincom Systems Oracle Taleo Cloud Service Recruiting,Applicant Tracking System supports centralized applicant data handling and consistent recruiting process execution across the company.
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Cincom Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Cincom Systems deployed Ruby Live Chat on its public website. Cincom Systems implemented Ruby Live Chat as a visitor-facing channel within the Chatbots and Conversational AI category to provide real-time customer engagement and lead capture on its marketing and product pages.
The implementation centers on an embeddable web chat widget and a browser-based agent console, configured with routing rules, canned responses, session transcripts, and visitor context capture. These functional capabilities reflect standard Chatbots and Conversational AI workflows for synchronous conversation handling, proactive engagement triggers, and human agent handoff.
Deployment is anchored to the company website front end, with server-side session handling to maintain chat continuity and transcripts for follow-up. Operational coverage spans customer support and sales inquiry handling through the chat console, funneling web-initiated interactions into existing agent workflows.
Governance and rollout focus on operational ownership by support and sales teams, configuration of response templates and routing logic, and defined processes for chat escalation and ticket creation. Training for agents and ongoing template refinement are implied components of the adoption approach consistent with conversational AI implementations.
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Cincom Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Cincom Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2017 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Cincom Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2003 | 2003 |
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Cincom Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Cincom Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Senior Manager, Talent Management & Development | Manager | HR | |
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Advisory Human Resources Specialist | Manager | HR | |
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HR Assistant | Manager | HR | |
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CEO | CXO | Finance | |
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CIO | CXO | Finance | |
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CTO | CXO | Finance | |
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Apps Being Evaluated by Cincom Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cincom Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cincom Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Cincom Systems Technographics
Cincom Systems is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $215.0 million.
Cincom Systems operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Oracle Taleo Cloud Service and Ruby Live Chat,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Cincom Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Ruby.
Cincom Systems recently adopted applications including
6sense Account Engagement Platform in 2023, Ruby Live Chat in 2021 and Adobe Connect in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cincom Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cincom Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cincom Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.