Apps Run The World

Top Customer Engagement Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Customer Engagement software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Engagement software market size and forecast assumptions and perhaps the rise and fall of certain Customer Engagement vendors.

Custom data cuts related to the Customer Engagement software market are available:

  • Top 10 Customer Engagement software vendors, market share and forecast 2020-2025
  • 2020 Customer Engagement software market by revenue Type (on-prem vs cloud)
  • 2020 Customer Engagement software market by customer size (no. of employees, revenue)
  • 2020 Customer Engagement software market by industry (21 verticals)
  • 2020 Customer Engagement software market by geography (city, state, country, region)
  • 2020 Customer Engagement software market by channel (direct vs indirect)
  • 2020 Customer Engagement software market by product market share

Some of the Customer Engagement apps that we have been tracking include: dotdigital Engagement Cloud, Yottaa Engagement Cloud, Podium Interaction Management, Braze Platform, MessageGears, Rise.ai Customer Engagement Platform, SAP Emarsys, Yieldify, GoSquared, eGain Solve, Netcore Customer Engagement, ConvertFlow, Nuance Customer Engagement Platform (ex TouchCommerce), Reflektion Customer Engagement, Thunderhead ONE Engagement Hub, Aimtell, Comm100, Reevoo, goMoxie (ex Concierge), Vergic Engage and many others.


Vendor Product Category Market Records
24sessions 24sessions Customer Engagement CRM 4
Accengage Accengage Customer Engagement CRM 4
Acquire Acquire Customer Engagement CRM 15
Active Network ACTIVE Engagement Platform Customer Engagement CRM 1
Adviserly Adviserly Customer Engagement CRM 3
Agentis Agentis Customer Engagement Portal Customer Engagement CRM 3
Aimtell Aimtell Customer Engagement CRM 35
Airship Airship Customer Engagement CRM 8
Alliant Cooperative Data Solutions Alliant Audiences Customer Engagement CRM 3
Amdocs Amdocs Customer Interaction Manager Customer Engagement CRM 4
Showing 1 to 10 of 123 entries