Apps Run The World

Top Customer Engagement Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Customer Engagement software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Engagement software market size and forecast assumptions and perhaps the rise and fall of certain Customer Engagement vendors.

Custom data cuts related to the Customer Engagement software market are available:

  • Top 10 Customer Engagement software vendors, market share and forecast 2020-2025
  • 2020 Customer Engagement software market by revenue Type (on-prem vs cloud)
  • 2020 Customer Engagement software market by customer size (no. of employees, revenue)
  • 2020 Customer Engagement software market by industry (21 verticals)
  • 2020 Customer Engagement software market by geography (city, state, country, region)
  • 2020 Customer Engagement software market by channel (direct vs indirect)
  • 2020 Customer Engagement software market by product market share

Some of the Customer Engagement apps that we have been tracking include: Quadient Inspire Platform, Interactive Intelligence PureCloud, Verint Engagement Management, Oracle Retail Customer Engagement Cloud, RingCentral Engage (ex Dimelo Digital), Intercom, Genesys PureEngage Platform, Yottaa Engagement Cloud, Thunderhead ONE Engagement Hub, MessageGears, eGain Solve, GoSquared, Upland Rant and Rave for Salesforce, Salesforce Health Cloud, Twilio Programmable SMS, Reevoo, goMoxie (ex Concierge), Nuance Customer Engagement Platform (ex TouchCommerce), Braze Platform, Veeva Medical CRM and many others.


Vendor Product Category Market
24sessions 24sessions Customer Engagement CRM
Accengage Accengage Customer Engagement CRM
Acquire Acquire Customer Engagement CRM
Active Network ACTIVE Engagement Platform Customer Engagement CRM
Agentis Agentis Customer Engagement Portal Customer Engagement CRM
Aimtell Aimtell Customer Engagement CRM
Alliant Cooperative Data Solutions Alliant Audiences Customer Engagement CRM
Amdocs Amdocs Customer Interaction Manager Customer Engagement CRM
ApolloBravo ApolloBravo Text-2-Win Customer Engagement CRM
Appier Appier AIQUA Customer Engagement CRM
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