Top Customer Engagement Software Apps, Market Size and Forecast
Since 2010, our global team of researchers has been studying the patterns of the Customer Engagement software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Engagement software market size and forecast assumptions and perhaps the rise and fall of certain Customer Engagement vendors.
- Top 10 Customer Engagement software vendors, market share, 2010-to-present, and five-year forecast
- 2010-to-present Customer Engagement software market by revenue Type (on-prem vs cloud vs AI)
- 2010-to-present Customer Engagement software market by customer size (revenue, employees, asset)
- 2010-to-present Customer Engagement software market by industry (21 verticals)
- 2010-to-present Customer Engagement software market by geography (city, state, country, region)
- 2010-to-present Customer Engagement software market by channel (direct vs indirect)
- 2010-to-present Customer Engagement software market by product market share
Some of the Customer Engagement apps that we have been tracking include: Podium Interaction Management, OneSignal, dotdigital Engagement Cloud, Braze Platform, Netcore Customer Engagement, Rise.ai Customer Engagement Platform, MessageGears, Yottaa Engagement Cloud, Comm100, Fomo, ConvertFlow, SAP Emarsys, Clevertap, Microsoft Dynamics 365 Customer Engagement, Bambuser Video Commerce, MoEngage Enagage, Insticator, Opinary, Tolstoy, Salesforce Experience Cloud and many others.
| Logo | Vendor | Product | Category | Market | Records |
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Podium Corp | Podium Interaction Management | Customer Engagement | CRM | 4705 |
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OneSignal | OneSignal | Customer Engagement | CRM | 4222 |
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dotdigital | dotdigital Engagement Cloud | Customer Engagement | CRM | 1527 |
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Braze | Braze Platform | Customer Loyalty, Customer Engagement | CRM | 1072 |
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Netcore | Netcore Customer Engagement | Customer Engagement | CRM | 715 |
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Rise.ai | Rise.ai Customer Engagement Platform | Customer Engagement | CRM | 606 |
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MessageGears | MessageGears | Customer Engagement | CRM | 593 |
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Yottaa | Yottaa Engagement Cloud | Customer Engagement | CRM | 562 |
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Comm100 Network Corporation | Comm100 | Customer Engagement | CRM | 546 |
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Fomo | Fomo | Customer Engagement | CRM | 531 |
Buyer Intent: Companies Evaluating Customer Engagement Apps
- Seneca Polytechnic, a Canada based Education organization with 7100 Employees
- Why Summits, a India based Professional Services company with 20 Employees
- Madamefoods Thailand, a Thailand based Consumer Packaged Goods organization with 20 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Seneca Polytechnic | Education | 7100 | $579M | Canada | 2026-04-09 | |
| Why Summits | Professional Services | 20 | $2M | India | 2026-02-02 | |
| Madamefoods Thailand | Consumer Packaged Goods | 20 | $2M | Thailand | 2025-10-27 | |
| Professional Services | 30 | $3M | United States | 2025-09-24 | ||
| Manufacturing | 1200 | $300M | India | 2025-09-24 | ||
| Life Sciences | 111408 | $75.7B | Germany | 2025-08-06 | ||
| Government | 1129 | $201M | United States | 2025-07-29 | ||
| Manufacturing | 262647 | $203.5B | South Korea | 2025-06-06 | ||
| Professional Services | 30 | $3M | Slovenia | 2025-06-05 | ||
| Banking and Financial Services | 1300 | $600M | United States | 2025-03-06 |