AI Buyer Insights:

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

Top Customer Engagement Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Customer Engagement software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Engagement software market size and forecast assumptions and perhaps the rise and fall of certain Customer Engagement vendors.

Custom data cuts related to the Customer Engagement software market are available:
  • Top 10 Customer Engagement software vendors, market share, 2010-to-present, and five-year forecast
  • 2010-to-present Customer Engagement software market by revenue Type (on-prem vs cloud vs AI)
  • 2010-to-present Customer Engagement software market by customer size (revenue, employees, asset)
  • 2010-to-present Customer Engagement software market by industry (21 verticals)
  • 2010-to-present Customer Engagement software market by geography (city, state, country, region)
  • 2010-to-present Customer Engagement software market by channel (direct vs indirect)
  • 2010-to-present Customer Engagement software market by product market share

Some of the Customer Engagement apps that we have been tracking include: Podium Interaction Management, OneSignal, dotdigital Engagement Cloud, Braze Platform, OpenText Exstream, Netcore Customer Engagement, Rise.ai Customer Engagement Platform, MessageGears, Yottaa Engagement Cloud, Comm100, Fomo, ConvertFlow, SAP Emarsys, Clevertap, Microsoft Dynamics 365 Customer Engagement, Bambuser Video Commerce, MoEngage Enagage, Insticator, Opinary, Salesforce Experience Cloud and many others.

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Filters
Logo Vendor Product Category Market Records
Podium Corp Podium Interaction Management Customer Engagement CRM 4706
OneSignal OneSignal Customer Engagement CRM 4221
dotdigital dotdigital Engagement Cloud Customer Engagement CRM 1518
Braze Braze Platform Customer Loyalty, Customer Engagement CRM 1072
OpenText OpenText Exstream Customer Engagement CRM 788
Netcore Netcore Customer Engagement Customer Engagement CRM 715
Rise.ai Rise.ai Customer Engagement Platform Customer Engagement CRM 606
MessageGears MessageGears Customer Engagement CRM 594
Yottaa Yottaa Engagement Cloud Customer Engagement CRM 562
Comm100 Network Corporation Comm100 Customer Engagement CRM 546
Showing 1 to 10 of 478 entries

Buyer Intent: Companies Evaluating Customer Engagement Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Customer Engagement applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Customer Engagement apps include:

  1. Cinos, a United Kingdom based Professional Services organization with 130 Employees
  2. Lightspeed Systems, a United States based Professional Services company with 180 Employees
  3. Bajaj Allianz Life Insurance, a India based Insurance organization with 11000 Employees
Logo Company Industry Employees Revenue Country Evaluated
Cinos Professional Services 130 $13M United Kingdom 2026-10-22
Lightspeed Systems Professional Services 180 $35M United States 2026-10-01
Bajaj Allianz Life Insurance Insurance 11000 $3.0B India 2026-04-22
Life Sciences 2100 $664M India 2026-04-16
Education 7100 $579M Canada 2026-04-09
Professional Services 20 $2M India 2026-02-02
Consumer Packaged Goods 20 $2M Thailand 2025-10-27
Manufacturing 1200 $300M India 2025-09-24
Professional Services 30 $3M United States 2025-09-24
Professional Services 141000 $67.4B United States 2025-08-15
FAQ - APPS RUN THE WORLD Customer Engagement Software Coverage

Customer Engagement is a software category within the CRM market used by organizations across 21+ industries.

The most adopted Customer Engagement apps include Podium Interaction Management, OneSignal, dotdigital Engagement Cloud, Braze Platform, OpenText Exstream, Netcore Customer Engagement, Rise.ai Customer Engagement Platform, MessageGears, Yottaa Engagement Cloud and Comm100.

Category leaders by customer count include Podium Corp, OneSignal, dotdigital, Braze, OpenText, Netcore, Rise.ai, MessageGears, Yottaa and Comm100 Network Corporation.

We currently track 478 Customer Engagement applications with 24546 verified customer records.

The dataset is updated daily, covers historical records since the 1990s, and is revalidated once per year.

Over the last 12 months we recorded 24 active evaluations in Customer Engagement, including Cinos, Lightspeed Systems and Bajaj Allianz Life Insurance.

Subscribe to APPS RUN THE WORLD to access complete Customer Engagement datasets, including customer lists, firmographics, technographics, and deployment details.