Mumbai, 400013,
India
Cipla Technographics
Cipla Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cipla and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30313 Cipla employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cipla has purchased the following applications: SAP S/4 HANA for ERP Financial in 2022, SAP SuccessFactors Employee Central for Core HR in 2017, SutiAMS for Enterprise Asset Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cipla is running and its propensity to invest more and deepen its relationship with SAP , ADP , Leena AI or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cipla revenues, which have grown to $3.08 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cipla intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cipla Tech Stack and Enterprise Applications
Cipla ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022 Cipla migrated to SAP S/4 HANA, replacing SAP ERP ECC 6.0, consolidating core finance and operational applications under a single SAP S/4 HANA estate. The implementation is positioned as an ERP Financial initiative while also accommodating plant maintenance process support, aligning financial master data and transactional finance workflows with maintenance and asset data.
The deployment encompassed ERP Financial capabilities such as general ledger alignment, accounts payable and receivable transaction flows, and period close orchestration, alongside configuration and operationalization of the SAP PM module for equipment lifecycle transactions. SAP PM workstreams included notification and order management, equipment history reporting, and the generation of MTTR and MTBR reports, with configuration of end-user transaction screens and process variants to match maintenance workflows.
Operational support and incident management for SAP S/4 HANA and the SAP PM module were executed through ServiceNow and Jira, capturing incident and change requests and tracking SLA priorities. Support activities were delivered from a Goa India location, where a SAP PM functional consultant handled ticket resolution, report generation and hands-on user support for maintenance and finance process intersections.
Governance emphasized SLA-driven incident handling, formal change request routing via ServiceNow and Jira, and end-user training programs for SAP PM end-user transactions to stabilize post-go live operations. The program integrated maintenance reporting into the SAP S/4 HANA ERP Financial context, maintaining clear auditability for maintenance orders and their financial postings while retaining controlled change workflows and service level enforcement.
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Cipla HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Cipla implemented SAP SuccessFactors Employee Central, classified as Core HR. The program was positioned as an Employee Central revamp focused on process simplification and enhanced user experience, driven by HR Tech leadership tasked with bridging technology and core HR processes.
SAP SuccessFactors Employee Central was configured to centralize employee master data and organizational management, standardize core HR workflows and approvals, and streamline position and role administration. Configuration work emphasized automation of routine HR transactions, role based access controls, and user interface improvements aligned with Core HR functional workflows. The implementation narrative highlights typical Core HR capabilities such as employee record management, organizational structure modeling, and workflow orchestration.
Operational scope covered HR Shared Services, the HR Technology function, and Learning and Development stakeholders, with governance anchored in process improvement initiatives to optimize the HR shared function. Change management activities included planned communication campaigns and artwork to support user adoption and transitions. Cipla SAP SuccessFactors Employee Central supports Core HR and HR operations across the company’s human resources functions.
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Learning and Development | HCM |
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2017 | 2017 |
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Offboarding | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Cipla ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SutiSoft | Legacy | SutiAMS | Enterprise Asset Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Cipla deployed SutiAMS to centralize asset tracking and automate depreciation under the Enterprise Asset Management category. The implementation is described by the vendor as focused on consolidating asset records across Cipla's India facilities, positioning SutiAMS as the primary system of record for fixed assets and depreciation schedules.
Cipla appears to use the SutiAMS Asset Management module to register physical and capital assets, capture lifecycle events, and automate accounting-driven depreciation calculations. Configuration work likely included a centralized asset repository, attribute standardization for asset types and cost centers, and workflow automation for capitalization, disposals, and audit trail capture consistent with Enterprise Asset Management functional patterns.
Operational scope is concentrated on India facilities and touches finance, fixed asset accounting, and asset stewardship functions to improve visibility and auditability of assets. Governance emphasis is on standardized asset records, controlled depreciation processes, and enhanced audit trails, aligning Cipla, SutiAMS, Enterprise Asset Management with corporate compliance and asset management workflows.
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Plant Maintenance | ERP Services and Operations |
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2022 | 2022 |
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Travel Management | ERP Services and Operations |
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2015 | 2015 |
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Cipla Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Cipla Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Cipla Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Cipla CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2021 | 2021 |
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CRM | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Cipla ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Cipla TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2014 | 2014 |
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Cipla PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Cipla IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cipla CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Cipla Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fire Alarm and Life Safety System | Physical Security |
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2012 | 2012 |
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Video Security Cameras | Physical Security |
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2012 | 2012 |
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Video Security Cameras | Physical Security |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Cipla
Apps Being Evaluated by Cipla Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-10-30 | Cipla | Evaluated | Dassault Systemes | Dassault Biovia | Laboratory Management | ERP Services and Operations |
| 2025-09-23 | Cipla | Evaluated | Palantir Technologies | Palantir Gotham | Analytics and BI | Analytics and BI |
| 2025-09-23 | Cipla | Evaluated | Dassault Systemes | Dassault Medidata Edge CTMS | Clinical Trial Management | ERP Services and Operations |