Makati City, 1226,
Philippines
Citco International Support Services Philippine Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Citco International Support Services Philippine and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Citco International Support Services Philippine employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Citco International Support Services Philippine has purchased the following applications: Oracle e-Business Suite Accounts Payable for AP Automation in 2015, Oracle E-Business Suite HRMS - Absence Management for Absence and Leave Management in 2016, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Citco International Support Services Philippine is running and its propensity to invest more and deepen its relationship with Oracle , Jobvite , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Citco International Support Services Philippine revenues, which have grown to $220.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citco International Support Services Philippine intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle e-Business Suite Accounts Payable | AP Automation | ERP Financial Management | n/a | 2015 | 2015 |
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AR Automation | ERP Financial Management |
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2015 | 2015 |
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS - Absence Management | Absence and Leave Management | HCM | n/a | 2016 | 2016 |
In 2016 Citco International Support Services Philippine implemented Oracle E-Business Suite HRMS - Absence Management as part of its Absence and Leave Management program to centralize absence administration and standardize leave workflows across HR and payroll functions. The implementation sat within Citco’s broader Oracle EBS HCM footprint supporting Fund Administration operations and was managed by the global HCM applications support team based in Makati City Philippines.
The deployment leveraged Oracle E-Business Suite HCM 12.1.3 and covered Core HR alongside Absence Management, Compensation Workbench, Performance Management and Learning Management modules, with configuration activities addressing absence entitlements, approval routing, security configurations and reference data updates. System maintenance processes included creation of new operating units, execution of design specifications such as AN.100 and BR.100 documentation, use of data load utilities and programs mentioned in internal tools lists including Dataload, Config SnapShot and More4Apps.
Integrations were explicitly supported via interfacing patterns, for example connections to recruiting and talent flow tools such as Jobvite, and the implementation accounted for dependencies between HR and Finance EBS modules. Test and release practices included environment preparation for System Integration Testing and support of User Acceptance Testing, with issue triage and escalation handled through the service desk ecosystem and tooling such as JIRA and My Oracle Support.
Governance followed the Oracle Unified Method and Citco’s EBS governance Framework, with change delivery encompassing proofs of concept, patches and upgrades, security maintenance and documented design approvals. Operational ownership emphasized ongoing application support, incident resolution, and controlled delivery of enhancements through the Center of Excellence triage process and escalation to EBS Solutions, Oracle Support and third party managed support when required.
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Compensation Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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