Citroen, an Stellantis company
6 Rue Fructidor,
Saint-Ouen-sur-Seine, 93400,
France
Saint-Ouen-sur-Seine, 93400,
France
33 1 58 79 79 79
Automotive
Citroen, an Stellantis company Technographics
Citroen, an Stellantis company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Citroen, an Stellantis company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13900 Citroen, an Stellantis company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Citroen, an Stellantis company has purchased the following applications: HiPay for Payment Processing in 2020, iAdvize Conversational Platform for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Citroen, an Stellantis company is running and its propensity to invest more and deepen its relationship with HiPay , iAdvize , Velaro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Citroen, an Stellantis company revenues, which have grown to $8.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citroen, an Stellantis company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Citroen, an Stellantis company Tech Stack and Enterprise Applications
Citroen, an Stellantis company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| HiPay | Legacy | HiPay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020 Citroen, an Stellantis company, deployed HiPay Payment Processing on its public e-commerce site, Citroen.fr. The deployment was centered on the web checkout and payment authorization flows that support online vehicle services and parts transactions, positioning HiPay as the front end payment gateway for the company website.
The implementation leverages HiPay Payment Processing capabilities common to the category, including multi payment method handling, card tokenization for repeat purchases, authorization and capture control, and fraud screening and PCI compliance facilitation. Operational scope emphasized e commerce and finance functions supporting online order settlement and reconciliation, with the payment orchestration configured directly within the site checkout stack to manage transaction lifecycle and reporting for Citroen.fr.
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Citroen, an Stellantis company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| iAdvize | Legacy | iAdvize Conversational Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Citroen, an Stellantis company deployed iAdvize Conversational Platform on its public website. The iAdvize Conversational Platform is implemented as a web-facing chat widget to support Citroen's Chatbots and Conversational AI needs for customer service, online sales assistance, and visitor engagement across Citroen.fr.
The implementation leverages category-aligned capabilities including AI-driven chatbot responses, scripted conversation flows, live agent handoff, visitor routing, and conversation analytics for operational visibility. Architecture follows a SaaS conversational layer embedded in the website front end, providing a centralized conversation management console, multilingual handling for French audiences, and operational controls used by customer care and online sales teams to manage templates and routing rules.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Citroen, an Stellantis company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Citroen, an Stellantis company, deployed Google Workspace (Formerly Google G-Suite) as its cloud Collaboration platform to consolidate corporate communication and document workflows. The implementation uses Google Workspace (Formerly Google G-Suite) to provide a unified Collaboration environment for email, calendaring, meetings, and document collaboration tied to the company domain.
Configuration centered on standard Collaboration modules, including Gmail, Google Drive, Google Calendar, Google Meet, and Google Docs, with shared drives and real time coediting configured to support synchronous and asynchronous team work. Administrative configuration was applied through the platform administration controls to govern user provisioning, mailbox and drive quotas, and collaborative folder structures.
Operational governance was structured around centralized administrative controls and platform native policy tooling for access management and data retention, with account provisioning aligned to corporate domain management. The deployment is surfaced on Citroen digital channels including the corporate website as part of the company collaboration footprint, and operational ownership is managed through internal IT administrative processes using Google Workspace administrative capabilities.
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Citroen, an Stellantis company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Citroen, an Stellantis company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Citroen, an Stellantis company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Citroen, an Stellantis company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Citroen, an Stellantis company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Citroen, an Stellantis company
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Citroen, an Stellantis company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Citroen, an Stellantis company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Citroen, an Stellantis company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Citroen, an Stellantis company Technographics
Citroen, an Stellantis company is a Automotive organization based in France,
with around 13900 employees and annual revenues of $8.51 billion.
Citroen, an Stellantis company operates a diverse technology stack with applications such as
HiPay, iAdvize Conversational Platform and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Citroen, an Stellantis company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HiPay, iAdvize and Google.
Citroen, an Stellantis company recently adopted applications including
Velaro Live Chat in 2021, Algolia Search in 2021 and Adobe Experience Manager in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Citroen, an Stellantis company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Citroen, an Stellantis company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Citroen, an Stellantis company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.