Manchester, M11 4TQ,
United Kingdom
City Football Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City Football Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1229 City Football Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Football Group has purchased the following applications: SAP S/4 HANA Finance for ERP Financial in 2017, SAP SuccessFactors Employee Central for Core HR in 2014, SAP BusinessObjects for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Football Group is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , VTEX or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Football Group revenues, which have grown to $755.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Football Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA Finance | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, City Football Group implemented SAP S/4 HANA Finance as an ERP Financial application. The engagement included remote training consultancy support for the SAP S/4 HANA Finance implementation, and the software footprint documented coverage of FIORI, BPC, SuccessFactors and Concur.
SAP S/4 HANA Finance was configured to provide core financial accounting, centralized ledger processing, period close orchestration and statutory reporting, with FIORI delivering the role based user experience for transaction entry and approvals. BPC was used to extend planning and consolidation capabilities alongside SAP S/4 HANA Finance, and SuccessFactors and Concur were integrated to align HR master data and travel and expense workflows with financial processes.
The training consultancy activity focused on Training Project Lifecycle Management delivered remotely, including curriculum development, creation of user materials, train the trainer sessions and end user readiness activities tied to finance and reporting workflows. Training was aligned to S/4 HANA Finance process flows and the FIORI user interfaces to support adoption of accounting, close and planning tasks.
Operational scope targeted finance and planning functions across City Football Group, with cross functional touch points to HR and expense management through SuccessFactors and Concur integrations. Governance emphasized structured training gates and sequencing of learning assets to align training milestones with technical cutover and go live activities for SAP S/4 HANA Finance.
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ERP Financial | ERP Financial Management |
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2014 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2014 | 2015 |
In 2014, City Football Group implemented SAP SuccessFactors Employee Central. The deployment established SAP SuccessFactors Employee Central as the group's Core HR system across City Football Group and its clubs, creating a centralized employee master record and organizational management layer to support HR administration and personnel data.
SuccessFactors Employee Central was provisioned alongside SAP Jam for collaboration and SAP Simple Finance, with SAP’s predictive analytics and business intelligence software applied to ticketing and merchandising data, forming an integrated SAP application stack to connect HR, finance, collaboration, and analytics workflows. Integrations emphasized cross-functional data flows that allow employee and organizational data from SAP SuccessFactors Employee Central to feed finance, collaboration, and analytics processes to support workforce administration and to inform player acquisition and performance activities. Governance concentrated on centralized HR data stewardship and standardized HR processes across the group and individual clubs to ensure consistent records and role-based access. The implementation impacted HR, finance, commercial analytics, and collaboration functions, using SAP SuccessFactors Employee Central as the Core HR backbone for the organization.
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Onboarding | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Talent Management | HCM |
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2010 | 2010 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BusinessObjects | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
In 2016 City Football Group implemented SAP BusinessObjects as part of its Analytics and BI environment, establishing a centralized analytics capability for the Manchester based media organization. The deployment formed the foundation for group reporting and business intelligence, and was positioned alongside planned cloud analytics and HR cloud projects.
SAP BusinessObjects was implemented to provide enterprise reporting, ad hoc query and dashboarding, while SAP BusinessObjects Cloud was planned to introduce SaaS-based planning, predictive analytics and additional business intelligence capabilities. Configuration work focused on semantic layer design, report catalog consolidation and dashboard templates to support cross‑functional analytics workflows.
The implementation was coordinated with planned go-lives for SuccessFactors Recruiting Management and SuccessFactors Onboarding, creating explicit integration points between HR transactional systems and the analytics stack. Operational coverage targeted HR and corporate reporting use cases across City Football Group, aligning data feeds from HR processes into SAP BusinessObjects for consolidated analysis.
Governance changes emphasized moving from paper based HR processes to SAP cloud based HR software and centralizing reporting ownership, with updated workflows for data stewardship and report lifecycle management. The program acted as a platform-level initiative to standardize HR data capture and to seed broader group level analytics through SAP BusinessObjects and SAP BusinessObjects Cloud.
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2014 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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