City of Akron, OH
166 S. High St.,
Akron, 44308, OH,
United States
Akron, 44308, OH,
United States
1 330-375-2311
Government
City of Akron, OH Technographics
City of Akron, OH Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Akron, OH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1879 City of Akron, OH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Akron, OH has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2011, NEOGOV ATS for Applicant Tracking System in 2014, Tyler Odyssey Financial Manager for Case Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Akron, OH is running and its propensity to invest more and deepen its relationship with Oracle , Workday , NEOGOV or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Akron, OH revenues, which have grown to $590.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Akron, OH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Akron, OH Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2011 | 2012 |
In 2011 City of Akron, OH implemented Oracle PeopleSoft ERP for ERP Financial to support municipal finance operations and fiscal year accounting. The deployment emphasized finance department workflows for expense capture, transaction matching, and financial data retrieval using Oracle PeopleSoft ERP.
Functional activity centered on expense recording and matching to ensure inclusion of transactions in the previous fiscal year, with staff using Oracle PeopleSoft ERP to pull transactional and ledger data for reconciliation and audit support. Retirement differentiations were calculated offline in Excel and then reconciled against PeopleSoft-sourced records, and staff assisted auditors by providing checks and system reports during audits.
Operational coverage included central finance and customer-facing functions, where personnel handled phone inquiries and greeted customers and visitors while executing financial workflows. Governance practices reflected procedural controls for fiscal year cutoffs and reconciliations, evidenced by matched expenses, audit assistance, and the use of PeopleSoft data for verification.
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2021 | 2022 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, City of Akron, OH implemented NEOGOV ATS as an Applicant Tracking System to centralize recruiting and onboarding across municipal HR functions. The deployment targeted the Department of Human Resources and city managers, and it was used to support recruitment, candidate evaluation, onboarding, and civil service examination administration for the city of Akron workforce.
The implementation emphasized candidate lifecycle and onboarding workflows, using NEOGOV ATS to assign prehire paperwork, manage fingerprinting scheduling, initiate background checks, track drug screening and medical examination requirements, and record final employment approvals. The program also incorporated civil service examination processes, including preparation, proctoring, and grading, to standardize selection activities in public safety and other civil service roles.
Operational coverage was citywide and focused on municipal departments with HR and city management as primary users, while outreach efforts extended to community connections to broaden the candidate pool. The project included a social media driven recruitment effort and production of short videos to showcase employee service to citizens, integrating employer branding and candidate outreach into routine ATS workflows.
Governance and internal communications were expanded alongside the technical deployment, with the Department of Human Resources assisting city managers to establish and maintain essential HR functions and implementing a quarterly newsletter. The HR team authored newsletter content to keep employees informed about training, testing, and opportunities, and reported increased employee engagement, morale, and recruitment efforts as part of the stated outcomes.
|
|
|
|
|
Core HR | HCM |
|
2004 | 2017 |
|
|
|
|
|
Core HR | HCM |
|
2021 | 2022 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Odyssey Financial Manager | Case Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, City of Akron, OH contracted Tyler Technologies to deploy Tyler Odyssey Financial Manager as part of the Odyssey suite for Akron Municipal Court. The work targeted Case Management capabilities with a primary focus on court finance, fee and fine processing, collections, and online payments across the municipal court in northeast Ohio.
Tyler Odyssey Financial Manager was configured to centralize court financial ledgers, automate fee and fine assessment workflows, and manage collections processes. The implementation linked case records to disposition events so financial transactions follow case workflow, and it included configuration of payment posting, reconciliation routines, and reportable financial events consistent with Case Management financial modules.
Operational coverage concentrated on Akron Municipal Court finance and constituent payment channels, with rollout activities oriented to court clerks and finance staff. Governance and process changes standardized fee processing and reporting to improve transparency for constituents and reduce errors in fee and fine processing, outcomes explicitly cited in the procurement.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2015 | 2015 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at City of Akron, OH
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Akron, OH Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Akron, OH IT executives and key decision makers. This section highlights City of Akron, OH's latest recorded technology evaluations, including Systems & Software enQuesta CIS for Utilities Customer Care and Billing on 2025-07-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Akron, OH digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Akron, OH Technographics
City of Akron, OH is a Government organization based in United States,
with around 1879 employees and annual revenues of $590.0 million.
City of Akron, OH operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, NEOGOV ATS and Tyler Odyssey Financial Manager,
covering areas like ERP Financial, Applicant Tracking System and Case Management.
City of Akron, OH has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, NEOGOV and Tyler Technologies.
City of Akron, OH recently adopted applications including
Workday Financial Management in 2021, Workday HCM in 2021 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Akron, OH’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Akron, OH’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Akron, OH technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.