Akron, 44308, OH,
United States
City of Akron, OH Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Akron, OH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1879 City of Akron, OH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Akron, OH has purchased the following applications: NEOGOV ATS for Applicant Tracking System in 2014, Tyler Odyssey Financial Manager for Case Management in 2020, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Akron, OH is running and its propensity to invest more and deepen its relationship with NEOGOV , Tyler Technologies , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Akron, OH revenues, which have grown to $590.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Akron, OH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| NEOGOV | Legacy | NEOGOV ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 | In 2014, City of Akron, OH implemented NEOGOV ATS as an Applicant Tracking System to centralize recruiting and onboarding across municipal HR functions. The deployment targeted the Department of Human Resources and city managers, and it was used to support recruitment, candidate evaluation, onboarding, and civil service examination administration for the city of Akron workforce. The implementation emphasized candidate lifecycle and onboarding workflows, using NEOGOV ATS to assign prehire paperwork, manage fingerprinting scheduling, initiate background checks, track drug screening and medical examination requirements, and record final employment approvals. The program also incorporated civil service examination processes, including preparation, proctoring, and grading, to standardize selection activities in public safety and other civil service roles. Operational coverage was citywide and focused on municipal departments with HR and city management as primary users, while outreach efforts extended to community connections to broaden the candidate pool. The project included a social media driven recruitment effort and production of short videos to showcase employee service to citizens, integrating employer branding and candidate outreach into routine ATS workflows. Governance and internal communications were expanded alongside the technical deployment, with the Department of Human Resources assisting city managers to establish and maintain essential HR functions and implementing a quarterly newsletter. The HR team authored newsletter content to keep employees informed about training, testing, and opportunities, and reported increased employee engagement, morale, and recruitment efforts as part of the stated outcomes. | |
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Core HR | HCM |
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2004 | 2017 |
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Core HR | HCM |
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2021 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Tyler Technologies | Legacy | Tyler Odyssey Financial Manager | Case Management | ERP Services and Operations | n/a | 2020 | 2021 | In 2020, City of Akron, OH contracted Tyler Technologies to deploy Tyler Odyssey Financial Manager as part of the Odyssey suite for Akron Municipal Court. The work targeted Case Management capabilities with a primary focus on court finance, fee and fine processing, collections, and online payments across the municipal court in northeast Ohio. Tyler Odyssey Financial Manager was configured to centralize court financial ledgers, automate fee and fine assessment workflows, and manage collections processes. The implementation linked case records to disposition events so financial transactions follow case workflow, and it included configuration of payment posting, reconciliation routines, and reportable financial events consistent with Case Management financial modules. Operational coverage concentrated on Akron Municipal Court finance and constituent payment channels, with rollout activities oriented to court clerks and finance staff. Governance and process changes standardized fee processing and reporting to improve transparency for constituents and reduce errors in fee and fine processing, outcomes explicitly cited in the procurement. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
IaaS
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Market |
VAR/SI |
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Insight |
Insight Source |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Content Management | Content Management |
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2015 | 2015 |
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ERP Financial Management
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Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2011 | 2012 |
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ERP Financial | ERP Financial Management |
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2021 | 2022 |
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CRM
Vendor |
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Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Marketing Analytics | CRM |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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