Arlington, 76010, TX,
United States
City of Arlington, TX Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Arlington, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2762 City of Arlington, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Arlington, TX has purchased the following applications: Workday Financial Management for ERP Financial in 2021, Workday HCM for Core HR in 2022, OpenGov Parks & Recreation for Government ERP in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Arlington, TX is running and its propensity to invest more and deepen its relationship with Workday , UKG , OpenGov or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Arlington, TX revenues, which have grown to $337.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Arlington, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Infor Lawson | Workday Financial Management | ERP Financial | ERP Financial Management | Precision Task Group | 2021 | 2023 |
In 2021, City of Arlington, TX implemented Workday Financial Management as its new ERP Financial platform for Finance and Human Resources, initiating a ten year subscription agreement procured through the State of Texas Department of Information Resources. The purchase replaced Infor Lawson as the named prior ERP, following a Request for Proposal that produced 16 vendor responses, and the City executed a contract with Precision Task Group valued in the estimated amount of $8,241,848, with the subscription term scheduled to expire in 2030 and contract provisions including 134 training credits and delivery assurance services.
The Workday Financial Management deployment was organized into multi phased module rollouts. Phase one focused on Finance modules including general ledger, position control, contracts and procurement, with accounts payable and budgeting modules also acquired to address internal audit recommendations and to enable the Finance Department to move accounts payable in house beginning in FY22. The Adaptive Planning Budgeting module was scheduled for purchase in FY22 and to go live in September, Human Resources modules such as employee self service, benefits and compensation began implementation in FY22, payroll was scoped into phase two, and phase three covered Recruiting and the Learning Management module, with all Finance and Human Resource ERP modules anticipated to be deployed by February 2024.
Operational coverage for the implementation centered on the City of Arlington Finance and Human Resource departments, with the deployment structured as a software subscription engagement under the DIR cooperative purchasing vehicle. The contract language and delivery assurance emphasize vendor supported configuration and implementation oversight rather than on premise hosting changes, and the city explicitly paid for software modules and training credits to support system adoption.
Governance and procurement followed formal City Council approvals and audit driven requirements, including a prior resolution authorizing cooperative purchasing and a December 2019 authorization of the RFP procurement method for ERP software and services. Precision Task Group was engaged as the implementation partner under the DIR agreement, the firm is identified as an MWBE, and the city documented the procurement and phased rollout in council staff reports and minutes as part of contract authorization and project oversight.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | Precision Task Group | 2022 | 2023 |
In 2022 the City of Arlington, TX implemented Workday HCM as its enterprise Core HR application, deploying Workday HCM to centralize employee records and standardize human capital workflows. The implementation was executed with Precision Task Group as the systems integrator and provisioned as a single Workday tenant for citywide HR operations.
The deployment covered Core HR configuration and extended functional modules, including Compensation, Absence, Benefits, and Time Tracking, with business process configuration for hires, position management, leave administration, benefits enrollment, and time capture. Workday HCM was configured with role based security and reporting schemas, and the project emphasized configurable business processes and report automation to support municipal HR workflows.
Operational integrations were managed through the project Integration Administrator role, which controlled inbound and outbound integration points and the enterprise reporting footprint. The implementation supported HR, payroll adjacent processes, benefits administration, and timekeeping across municipal departments and a workforce of approximately 2,762 employees, while SQL based automations were introduced to streamline data processing and operational tasks.
Governance was formalized through a Workday Pro Certified HRIS Manager who served as Lead Report Writer, Integration Administrator, and Release Manager, overseeing a team of 11 Application Specialists. The city maintained a biannual release cadence for Workday HCM, delivered on time across all releases, and tracked automation driven reductions in processing time together with increased operational efficiency.
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Payroll | HCM |
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2022 | 2023 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Time and Attendance | HCM |
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2022 | 2023 |
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Workforce Management | HCM |
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2010 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov Parks & Recreation | Government ERP | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, the City of Arlington, TX implemented OpenGov Parks & Recreation as part of its Government ERP footprint for the Parks & Recreation department. The deployment leveraged OpenGov Enterprise Asset Management (Cartegraph) to instrument playground inspections and maintain asset inventories across dozens of park sites in Texas.
OpenGov Parks & Recreation was configured to provide mobile inspections, automated tasking, and centralized asset inventory management, enabling field crews to capture condition assessments on mobile devices and generate follow up work assignments. Functional modules and capabilities implemented included inspection scheduling, condition scoring, asset lifecycle tracking, automated task creation, and consolidated reporting dashboards.
Operational coverage was focused on Parks & Recreation maintenance and inspection workflows across multiple parks, shifting processes away from spreadsheets and paper workflows to a mobile-first inspection and task orchestration model. Governance centered on standardized inspection templates, role based task assignments, and consolidated reporting to support maintenance responsiveness and operational oversight.
Reported outcomes included a 30% reduction in time spent on playground inspections and multi-thousand-hour annual labor savings, along with improved maintenance responsiveness and reporting through the OpenGov Parks & Recreation implementation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2023 | 2023 |
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