Ashville, 35953, AL,
United States
City of Ashville, AL Technographics
City of Ashville, AL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Ashville, AL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 City of Ashville, AL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Ashville, AL has purchased the following applications: In-House ERP for ERP Financial in 2007, Microsoft 365 for Collaboration in 2019, Softline Data UBMax for Utilities Customer Care and Billing in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Ashville, AL is running and its propensity to invest more and deepen its relationship with In-House Applications , Govt Portal , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Ashville, AL revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Ashville, AL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Ashville, AL Tech Stack and Enterprise Applications
City of Ashville, AL ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP | n/a | 2007 | 2007 |
In 2007, City of Ashville, AL deployed an In-House ERP to centralize municipal finance operations, the implementation recorded under the ERP Financial category. The In-House ERP was built and operated by the city IT function and provisioned to support core accounting for a small municipal workforce, aligning the application footprint with municipal administrative needs.
The In-House ERP was configured with standard ERP Financial capabilities, including a municipal chart of accounts, general ledger, accounts payable, accounts receivable, budgeting and fixed asset tracking. Configuration emphasized fund accounting and purchase-to-pay workflows typical of government finance, with automated journal posting, batch processing, and configurable approval routes to reflect municipal fiscal controls.
Operational governance centered on the finance office, with role based access controls, audit logging, and procedural documentation to manage month end close and budget authority. Rollout targeted finance, procurement and administrative functions across city departments, with support processes for user training and application maintenance handled internally. Primary Research performed by ARTW Research Team.
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Payment Processing | ERP |
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2012 | 2012 |
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City of Ashville, AL Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, City of Ashville, AL deployed Microsoft 365 as its Collaboration platform. The municipal organization of roughly 60 employees adopted Microsoft 365 to centralize email, document collaboration and team communication capabilities, and the Microsoft 365 footprint is exposed for public access via the city website.
The deployment focused on core Microsoft 365 modules common to Collaboration deployments, including hosted email, cloud document libraries and intranet sites, and synchronous team chat and meetings for internal coordination. Configuration centered on tenant-level administration, role-based user provisioning tied to municipal roles, and information governance controls for site permissions and content retention. The implementation covers municipal administration and cross-departmental collaboration, providing a unified Collaboration environment using Microsoft 365 for day to day communications and records handling.
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City of Ashville, AL CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Softline Data | Legacy | Softline Data UBMax | Utilities Customer Care and Billing | CRM | n/a | 2012 | 2012 |
In 2012, City of Ashville, AL deployed Softline Data UBMax as its municipal utility billing application. City of Ashville, AL implemented Softline Data UBMax, classified under Utilities Customer Care and Billing, to provide web-accessible customer billing, account management, and online bill payment through the city website.
The deployment uses Softline Data UBMax to deliver standard utilities customer care and billing capabilities, including customer account management, invoice generation and bill presentment, online bill pay and payment posting workflows, rate schedule handling, and reporting for billing and collections operations. The implementation is surfaced on the municipal website for customer self-service and is operated by the city’s utility billing and customer service functions, with configuration and access controls applied for municipal staff to manage accounts and payments. Governance focused on centralizing billing workflows and web channel bill pay, aligning customer service, finance, and utility operations on a single Utilities Customer Care and Billing application.
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City of Ashville, AL IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at City of Ashville, AL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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City Clerk | Manager | Finance | |
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Court Clerk | Manager | Finance | |
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Apps Being Evaluated by City of Ashville, AL Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||