List of Softline Data UBMax Customers
Excelsior, 55331, MN,
United States
Since 2010, our global team of researchers has been studying Softline Data UBMax customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Softline Data UBMax for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Softline Data UBMax for Utilities Customer Care and Billing include: City of Ashville, AL, a United States based Government organisation with 60 employees and revenues of $7.0 million, City of West, TX, a United States based Government organisation with 30 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using Softline Data UBMax, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Softline Data UBMax customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Ashville, AL | Government | 60 | $7M | United States | Softline Data | Softline Data UBMax | Utilities Customer Care and Billing | 2012 | n/a |
In 2012, City of Ashville, AL deployed Softline Data UBMax as its municipal utility billing application. City of Ashville, AL implemented Softline Data UBMax, classified under Utilities Customer Care and Billing, to provide web-accessible customer billing, account management, and online bill payment through the city website.
The deployment uses Softline Data UBMax to deliver standard utilities customer care and billing capabilities, including customer account management, invoice generation and bill presentment, online bill pay and payment posting workflows, rate schedule handling, and reporting for billing and collections operations. The implementation is surfaced on the municipal website for customer self-service and is operated by the city’s utility billing and customer service functions, with configuration and access controls applied for municipal staff to manage accounts and payments. Governance focused on centralizing billing workflows and web channel bill pay, aligning customer service, finance, and utility operations on a single Utilities Customer Care and Billing application.
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City of West, TX | Government | 30 | $4M | United States | Softline Data | Softline Data UBMax | Utilities Customer Care and Billing | 2020 | n/a |
In 2020, City of West, TX deployed Softline Data UBMax as its Utilities Customer Care and Billing solution, exposing the vendor hosted UBMax online bill pay portal through the municipal website. Softline Data UBMax is used to provide core utility billing capabilities for the city, including account-level customer self-service, invoice generation, billing cycles, rate table management, and payment posting workflows. The implementation leverages the UBMax online bill pay link hosted at billpay.ubmaxonline.com to deliver web-based customer access to billing and payments from the city website.
Configuration work focused on standard Utilities Customer Care and Billing functional modules, with emphasis on customer account management, billing calculation logic, and electronic bill presentment and payments. The setup aligns typical billing operational terminology with city processes, including account creation, billing runs, and payment reconciliation. Customer service and billing staff interact with Softline Data UBMax for account inquiries, invoice adjustments, and receivable management, while the public accesses account and payment functions via the embedded UBMax bill pay portal.
Operational coverage is municipal in scope, affecting City of West utility billing and customer service functions, with the online portal serving as the primary citizen-facing payment channel. Governance and workflow updates centralized billing operations into the UBMax application, formalizing electronic payment posting and customer self-service procedures. The narrative reflects the City of West, TX use of Softline Data UBMax for Utilities Customer Care and Billing in 2020.
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Buyer Intent: Companies Evaluating Softline Data UBMax
- Lockheed Martin, a United States based Aerospace and Defense organization with 121000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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