Berkeley, 94704-1122, CA,
United States
City Of Berkeley California Technographics
City Of Berkeley California Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of Berkeley California and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 City Of Berkeley California employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of Berkeley California has purchased the following applications: AMCS Wastedge Waste Management for Waste and Recycling ERP in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of Berkeley California is running and its propensity to invest more and deepen its relationship with AMCS Group , Cisco Systems , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of Berkeley California revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of Berkeley California intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City Of Berkeley California Tech Stack and Enterprise Applications
City Of Berkeley California ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AMCS Group | Legacy | AMCS Wastedge Waste Management | Waste and Recycling ERP | ERP Services and Operations | n/a | 2021 | 2022 |
In 2021 City Of Berkeley California implemented AMCS Wastedge Waste Management, Apps Category: . The city selected the AMCS Platform including Enterprise Management, Mobile Workforce and Customer Portal to modernize and unify its Zero Waste operations.
Configuration emphasized Enterprise Management for route planning and operational orchestration, Mobile Workforce capabilities for field crew route and work-order execution, and a Customer Portal for citizen self-service. AMCS Wastedge Waste Management was provisioned to deliver route and mobile functionality alongside a self-service customer experience, with module usage aligned to municipal solid waste and collection workflows.
The municipal deployment in North America targeted operations and customer service, aligning field routing, crew tasking and citizen engagement channels. Deployment workstreams covered portal provisioning, mobile device workflow configuration, and administrative setup for billing and customer inquiry handling, enabling a unified operational view across crews and service desks.
Governance and rollout emphasized operational ownership by the city operations and customer service teams, phased onboarding of mobile crews, and portal onboarding for residents. The implementation delivered a self-service customer portal and route and mobile capabilities to increase citizen engagement and reduce customer service workload.
|
City Of Berkeley California Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
City Of Berkeley California Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2011 | 2011 |
|
City Of Berkeley California eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2012 | 2012 |
|
City Of Berkeley California CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
City Of Berkeley California ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
City Of Berkeley California IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at City Of Berkeley California
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City Of Berkeley California Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-13 | City Of Berkeley California | Evaluated | Tyler Technologies | Tyler Munis ERP | Government ERP | ERP Services and Operations |