List of CivicPlus Recreation Management Customers
Manhattan, 66502, KS,
United States
Since 2010, our global team of researchers has been studying CivicPlus Recreation Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CivicPlus Recreation Management for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CivicPlus Recreation Management for Reservation and Booking Management include: Shawnee County, a United States based Government organisation with 1200 employees and revenues of $200.0 million, City Of Pleasanton, CA, a United States based Government organisation with 485 employees and revenues of $75.0 million, City of Borger, TX, a United States based Government organisation with 150 employees and revenues of $18.0 million, City of Pacific Grove, a United States based Non Profit organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using CivicPlus Recreation Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CivicPlus Recreation Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Borger, TX | Government | 150 | $18M | United States | CivicPlus | CivicPlus Recreation Management | Reservation and Booking Management | 2018 | n/a |
In 2018, the City of Borger, TX implemented CivicPlus Recreation Management. The deployment used the Reservation and Booking Management application to provide residents improved access to activity registrations, facility reservations and online payments through a mobile friendly public portal.
The CivicPlus Recreation Management implementation emphasized facility reservations and online payment capabilities alongside activity registration workflows. Administrative modules consolidated scheduling, resource allocation and payment processing within the parks and recreation operational domain, and public facing park and program listings were integrated into the municipal website to present a unified catalog of services.
Operational scope covered municipal parks and recreation services for the City of Borger, TX, with the rollout exposing resident facing channels on the city portal and internal staff interfaces for bookings and registration management. Governance concentrated administration of reservation rules, fee schedules and payment reconciliation within the parks department, and the implementation delivered improved resident access to registrations, facility reservations and online payments.
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City of Pacific Grove | Non Profit | 100 | $10M | United States | CivicPlus | CivicPlus Recreation Management | Reservation and Booking Management | 2020 | n/a |
In 2020, City of Pacific Grove implemented CivicPlus Recreation Management to enable online facility reservations, registrations, and payments. The deployment focused on the Parks & Recreation Department in Pacific Grove, California, using CivicPlus Recreation Management within the Reservation and Booking Management category to support municipal parks and recreation operations amid COVID-19. The implementation prioritized self-service booking and centralized scheduling for outdoor venues.
CivicPlus Recreation Management was configured to manage facility reservation workflows, program registrations, and online-payment processing, aligning fee schedules, availability calendars, and capacity controls with municipal booking policies. The facility reservation and online-payment module usage supported contactless transactions and automated registration confirmations, enabling staff to reduce manual booking work and manage outdoor venue inventory. Functional terminology such as reservations, registrations, calendars, and payment processing was applied to operationalize program pivots.
Governance changes accompanied the rollout with updated scheduling policies, fee governance for wedding rentals, and revised operational workflows for online registration and payment handling. The implementation specifically helped the city pivot programs and monetize outdoor wedding rentals during the COVID-19 pandemic, enabling Parks & Recreation to offer rentable outdoor spaces with online booking and payments. Operational coverage remained municipal parks and recreation operations in Pacific Grove and focused on facility reservation, program registration, and payment collection business functions.
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City Of Pleasanton, CA | Government | 485 | $75M | United States | CivicPlus | CivicPlus Recreation Management | Reservation and Booking Management | 2018 | n/a |
In 2018, City Of Pleasanton, CA implemented CivicPlus Recreation Management to standardize reservation workflows and public booking across its Library and Recreation operations, aligning the deployment with the Reservation and Booking Management category. The parks and recreation department entered the project with high program demand, youth programs that consistently fill and generate long waitlists, and a recognition that the incumbent vendor had informed customers the technology was obsolete and other solutions were not meeting varied municipal needs.
CivicPlus Recreation Management was configured to support membership administration, drop-in scheduling, facility and picnic rentals, and client self-service booking flows, with explicit emphasis on highlighting facility assets and simplifying space reservation. The implementation included waitlist handling and online registration workflows typical for municipal recreation operations, and configuration work focused on asset setup, rate and fee schedules, and public-facing reservation pages.
Operational coverage centered on the City of Pleasanton Library and Recreation department, impacting program registration, membership management, and facility rental business functions across the city. Governance and rollout emphasized staff permissioning for scheduling and reservation approvals, centralized booking workflows to reduce manual coordination, and process alignment between registration staff and front-line recreation coordinators. CivicPlus Recreation Management answered the department request for a platform capable of handling membership, drop-in use, and streamlined facility reservations without prescriptive claims about measurable outcomes.
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Shawnee County | Government | 1200 | $200M | United States | CivicPlus | CivicPlus Recreation Management | Reservation and Booking Management | 2019 | n/a |
In 2019, Shawnee County implemented CivicPlus Recreation Management, a Reservation and Booking Management application, to centralize parks and recreation registration and facility reservation workflows for the county in Kansas. The deployment was scoped to county parks and recreation operations and emphasized activity registration, facility rentals, membership administration and online revenue capture for seasonal programming.
CivicPlus Recreation Management was configured to support catalog driven activity registration and calendar based facility reservations, alongside point of sale capabilities for on site transactions and membership management for recurring access. Configuration work focused on registration workflows, session and roster management for camps, reservation rules for shelters and facilities, and online payment capture to support same day and advance transactions.
Operational coverage included Shawnee County parks and recreation departments across the county, with administrative configuration that centralized event setup, reservation approvals and customer account management. The implementation established role based administration for program managers and frontline staff, and instrumented a public facing registration portal for residents to enroll in activities and reserve spaces.
An explicit outcome reported from the deployment was large first day online summer camp revenue of 100,000 USD, demonstrating the system enabled significant online intake for seasonal programming. The narrative centers on CivicPlus Recreation Management as the Reservation and Booking Management platform used by Shawnee County to operationalize registration, facility reservation and revenue capture for county parks and recreation services.
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