City of Callaway, FL
6601 East Highway 22,
Callaway, 32404, FL,
United States
Callaway, 32404, FL,
United States
1 850-871-6000
Government
City of Callaway, FL Technographics
City of Callaway, FL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Callaway, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 78 City of Callaway, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Callaway, FL has purchased the following applications: Springbrook CivicPay Online for Payment Processing in 2020, Springbrook Payroll Suite for Payroll in 2018, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Callaway, FL is running and its propensity to invest more and deepen its relationship with Springbrook Software , Microsoft , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Callaway, FL revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Callaway, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Callaway, FL Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | Springbrook CivicPay Online | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, the City of Callaway implemented Springbrook CivicPay Online as part of the CivicPay Suite to centralize municipal Payment Processing. The Springbrook CivicPay Online deployment enabled online bill payment channels and aimed to expand customer self-service for municipal billing and utility payments.
Configuration focused on customer-facing payment flows and electronic bill presentment consistent with Payment Processing functionality. The implementation utilized Springbrook CivicPay Online capabilities for payment acceptance, posting and reconciliation workflows, and automated acknowledgement to customers. These functional elements aligned with standard municipal payment operations and billing cycle processing.
Operational scope covered municipal billing and customer service functions, and the case study explicitly links the CivicPay deployment to improvements in customer support and online bill payment. Governance centered on consolidating payments and support workflows under the CivicPay Online portal to simplify customer interactions with billing staff. The case narrative highlights structural changes to payment channels and customer support rather than providing quantified outcomes.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | Springbrook Payroll Suite | Payroll | HCM | n/a | 2018 | 2018 |
In 2018, City of Callaway, FL implemented Springbrook Payroll Suite. The deployment targeted municipal payroll administration for the city workforce of 78 employees, positioning Springbrook Payroll Suite as the core Payroll application used by Finance and Human Resources to manage pay runs and statutory reporting.
The implementation configured core payroll processing capabilities, including recurring payroll runs, tax withholding and filing workflows, direct deposit setup, payroll reporting and year end tax reporting, and handling of benefit and deduction calculations. Payroll processing was organized around batch-driven workflows to align with municipal pay cycles and to accommodate batch import of time and attendance data consistent with Payroll operations.
Operational coverage emphasized integration with the city financial workflows and banking channels, coordinating payroll journal posting into the municipal finance accounting processes managed in Springbrook and coordinating electronic disbursements through the city banking portal such as Regions. The scope included Finance, Human Resources, and payroll administration, with departmental inputs for withholding, benefit deductions, and payroll approvals.
Governance changes focused on centralizing payroll administration in Finance, implementing role based access and approval controls for payroll clerks and supervisors, and standardizing batch and reconciliation processes within Springbrook Payroll Suite. The rollout leveraged existing staff familiarity with Springbrook financial and utility modules to streamline training and operational handoffs across accounting and customer service functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, City of Callaway, FL implemented Microsoft 365 for Collaboration across municipal operations. The Microsoft 365 deployment emphasizes core Collaboration capabilities, including Exchange Online for municipal email, Microsoft Teams for real-time communications, SharePoint Online for shared document libraries and intranet content, and OneDrive for individual staff file storage, supporting municipal administration and departmental communications. This configuration positions Microsoft 365 as the primary collaboration platform for administrative staff and departmental workflows.
Deployment architecture is cloud-first with tenant-managed identity and access controls providing single sign-on and role-based access to mail, files, and Teams channels. Governance and provisioning practices focus on centralized mailbox and SharePoint site provisioning, Teams lifecycle controls, and access governance aligned to municipal roles and administrative policies. The city’s public website references Microsoft 365 artifacts, indicating tenant-level services are active and integrated with public-facing resources, and operational coverage is centered on municipal departments and day-to-day administrative functions.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2020 | 2020 |
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Citizen Engagement | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
|
2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Callaway, FL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Callaway, FL Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Callaway, FL IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Callaway, FL digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Callaway, FL Technographics
City of Callaway, FL is a Government organization based in United States,
with around 78 employees and annual revenues of $25.0 million.
City of Callaway, FL operates a diverse technology stack with applications such as
Springbrook CivicPay Online, Springbrook Payroll Suite and Microsoft 365,
covering areas like Payment Processing, Payroll and Collaboration.
City of Callaway, FL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Springbrook Software and Microsoft.
City of Callaway, FL recently adopted applications including
Microsoft 365 in 2021, Microsoft Azure Cloud Services in 2021 and Springbrook CivicPay Online in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Callaway, FL’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Callaway, FL’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Callaway, FL technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.