Columbus, 43215, OH,
United States
City of Columbus, OH Technographics
City of Columbus, OH Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Columbus, OH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 City of Columbus, OH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Columbus, OH has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2021, Ceridian Dayforce HCM for Core HR in 2018, LexisNexis Streamline for Business Process Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Columbus, OH is running and its propensity to invest more and deepen its relationship with Microsoft , Fiserv , Fast Enterprises or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Columbus, OH revenues, which have grown to $1.12 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Columbus, OH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Columbus, OH Tech Stack and Enterprise Applications
City of Columbus, OH ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, City of Columbus, OH migrated from Microsoft Dynamics AX to Microsoft Dynamics 365 for Finance and Operations. The project established Microsoft Dynamics 365 for Finance and Operations as the citys ERP Financial platform, with an initial operational focus on municipal accounting, vendor management, and payables processing in the Auditor's Office.
The deployment emphasizes core ERP Financial capabilities, with configuration aligned to typical municipal workflows such as general ledger, accounts payable, vendor master management, and procurement invoice processing. The Microsoft Dynamics 365 for Finance and Operations environment supports role based access and transaction processing for over 600 City users managed by the Auditor's Office, and it maintains a vendor population exceeding 3,000 records within the system.
Operational coverage centers on the Auditor's Office, providing functional support for the Dynamics Solution Manager role and end users of Dynamics 365 across city finance functions. The implementation scopes vendor lifecycle management, invoice workflow orchestration, and financial control processes consistent with ERP Financial deployments in government finance.
Governance is administered by the Auditor's Office with dedicated Dynamics 365 functional support staff providing system configuration assistance, user support, and ongoing solution stewardship. The cited operational model positions Microsoft Dynamics 365 for Finance and Operations as the primary ERP Financial system for Auditor managed financial operations and vendor oversight within the City of Columbus environment.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Tax Management | ERP Financial Management |
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2022 | 2023 |
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City of Columbus, OH HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, the City of Columbus, OH implemented Ceridian Dayforce HCM as its enterprise Core HR platform. The rollout targeted an employee population of more than 10,000 and centralized payroll and human capital management across city departments, with explicit ownership in the Auditor's Office.
Ceridian Dayforce HCM was configured to deliver core HR and payroll capabilities, consolidating employee records, payroll processing, and standard human capital workflows into a single application. Typical Core HR functions such as position management, payroll calculation, and benefits administration were implemented consistent with municipal HR and finance operating models.
The implementation architecture was integrated into the citys enterprise financial landscape, with coordination and interfacing to Dynamics ERP, Cashiering POS, debt management, and tax revenue administration systems. Operational coverage included the Auditor's Office, the Department of Technology for technical stewardship, and fiscal staff supporting budget and financial reporting processes, with workflow coordination between internal teams and external service providers.
Governance and rollout were led by the Director of Enterprise Financial Systems acting as project manager for the enterprise wide implementation, directing information technology governance, standards, procurement, contract administration, and service level tracking. Program and portfolio management practices were applied to align Dayforce configuration and change management with the citys financial system strategy and operational requirements.
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Payroll | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Time Clock (Hardware) | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2017 | 2017 |
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City of Columbus, OH ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LexisNexis | Legacy | LexisNexis Streamline | Business Process Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, the City of Columbus implemented LexisNexis Streamline within the Division of Police to centralize investigative workflows. LexisNexis Streamline is classified as Business Process Management and was applied to standardize case management and analytic orchestration across homicide and major-crime investigative teams.
The implementation emphasized capabilities aligned with investigative workflow automation, identity resolution, geolocation correlation, and vehicle data analysis, reflecting common functional modules in this application category. Configuration work focused on case-centric workspaces, automated entity linking to combine identity and location records, and time-sequenced analysis of vehicle movement to support evidence-led investigations.
Operational coverage was the Columbus Division of Police, with direct impact on investigative analysts, homicide detectives, and forensic units across the department. The cited LexisNexis case study documents that Accurint TraX reduced analysis time and enabled faster evidence-led outcomes, and the LexisNexis Streamline deployment was aligned to similar streamlined investigative processes. Governance concentrated on standardizing intake, analytic handoffs, and evidence tagging to improve cross-team auditability and procedural consistency.
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Government ERP | ERP Services and Operations |
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2015 | 2015 |
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City of Columbus, OH Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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City of Columbus, OH Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2019 | 2019 |
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City of Columbus, OH CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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City of Columbus, OH PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2021 | 2021 |
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City of Columbus, OH IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City of Columbus, OH
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by City of Columbus, OH Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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