Dayton, 37321, TN,
United States
City of Dayton, TN Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Dayton, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 City of Dayton, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Dayton, TN has purchased the following applications: In-House ERP for ERP Financial in 2010, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, NISC SmartHub for Utilities Customer Care and Billing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Dayton, TN is running and its propensity to invest more and deepen its relationship with In-House Applications , Local Government Corporation , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Dayton, TN revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Dayton, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
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|
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Payment Processing | ERP Financial Management |
|
2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| National Information Solutions Cooperative | Legacy | NISC SmartHub | Utilities Customer Care and Billing | CRM | n/a | 2020 | 2020 |
In 2020, City of Dayton, TN implemented NISC SmartHub in a customer-facing deployment. NISC SmartHub is used as the municipality's Utilities Customer Care and Billing portal and is hosted at daytontn.smarthub.coop with a PayNow payment entry point linked from the city website.
The implementation centers on a web-hosted customer portal providing online bill presentment, account self-service, and payment processing workflows typical of the Utilities Customer Care and Billing category. The visible PayNow endpoint indicates configuration for real-time customer payments and billing presentment, with authentication and account lookup capabilities surfaced to residents through the portal.
Operational scope covers municipal utility billing and customer service functions for City of Dayton, TN, and the SmartHub instance is provisioned as a single-site SaaS presence tied to the city domain. Governance and operational ownership are managed by municipal utility staff, who use NISC SmartHub for customer account management, payment reconciliation, and customer communications.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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