Dayton, 37321, TN,
United States
City of Dayton, TN Technographics
City of Dayton, TN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Dayton, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 City of Dayton, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Dayton, TN has purchased the following applications: In-House ERP for ERP Financial in 2010, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, NISC SmartHub for Utilities Customer Care and Billing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Dayton, TN is running and its propensity to invest more and deepen its relationship with In-House Applications , Local Government Corporation , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Dayton, TN revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Dayton, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Dayton, TN Tech Stack and Enterprise Applications
City of Dayton, TN ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, City of Dayton, TN implemented In-House ERP. The deployment focused on municipal finance and core administrative functions and is classified under the ERP Financial category, scaled for a city organization of roughly 70 employees.
The In-House ERP implementation covered standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, budgeting and financial reporting, with configuration to support fund accounting and a municipal chart of accounts. Functional workflow automation included transaction posting, budget controls and scheduled financial close routines, aligned with public sector fiscal cycles.
The architecture used a consolidated application instance accessible to city staff across departments, with role-based access controls, audit logging and centralized transaction processing to maintain fiscal records. The system centralized financial data to enable single-source reporting and supported administrative and procurement workflows within city government.
Governance and rollout were managed by the municipal finance office, with standardized approval workflows, periodic reconciliation processes and phased adoption across finance, procurement and administrative departments. Primary research performed by ARTW informed the implementation profile and configuration choices for the In-House ERP application.
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Payment Processing | ERP |
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2020 | 2020 |
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City of Dayton, TN Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, City of Dayton, TN deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The municipal organization uses Google Workspace to provide cloud-hosted email and calendaring, real-time document collaboration and cloud storage, and video conferencing for staff productivity and municipal communications. The City website references Google Workspace, confirming public-facing signals of the deployment and tenant association.
The implementation leverages core Google Workspace capabilities including Gmail, Calendar, Drive, Docs, Sheets, Meet, Shared Drives, Groups, and the Admin console for tenant management, user provisioning, and role-based administration. Operational governance is exercised through centralized administration in the Google Workspace Admin console, with account lifecycle controls, sharing and access settings, and standard collaboration policies applied to municipal staff and administrative functions. City of Dayton, TN Google Workspace (Formerly Google G-Suite) Collaboration is positioned as the primary cloud collaboration layer supporting internal communication and document workflows.
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City of Dayton, TN CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| National Information Solutions Cooperative | Legacy | NISC SmartHub | Utilities Customer Care and Billing | CRM | n/a | 2020 | 2020 |
In 2020, City of Dayton, TN implemented NISC SmartHub in a customer-facing deployment. NISC SmartHub is used as the municipality's Utilities Customer Care and Billing portal and is hosted at daytontn.smarthub.coop with a PayNow payment entry point linked from the city website.
The implementation centers on a web-hosted customer portal providing online bill presentment, account self-service, and payment processing workflows typical of the Utilities Customer Care and Billing category. The visible PayNow endpoint indicates configuration for real-time customer payments and billing presentment, with authentication and account lookup capabilities surfaced to residents through the portal.
Operational scope covers municipal utility billing and customer service functions for City of Dayton, TN, and the SmartHub instance is provisioned as a single-site SaaS presence tied to the city domain. Governance and operational ownership are managed by municipal utility staff, who use NISC SmartHub for customer account management, payment reconciliation, and customer communications.
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City of Dayton, TN IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Dayton, TN
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director of Finance | Director | Finance | |
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Human Resources/Safety Director | Director | HR | |
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Apps Being Evaluated by City of Dayton, TN Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||