Dayton, 45402, OH,
United States
City of Dayton Technographics
City of Dayton Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Dayton and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2468 City of Dayton employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Dayton has purchased the following applications: UKG Workforce Central Payroll (ex Kronos Workforce Payroll) for Payroll in 2015, Microsoft 365 for Collaboration in 2020, CivicEngage for Citizen Engagement in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Dayton is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Dayton revenues, which have grown to $182.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Dayton intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Dayton Tech Stack and Enterprise Applications
City of Dayton HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Payroll (ex Kronos Workforce Payroll) | Payroll | HCM | n/a | 2015 | 2015 |
In 2015 City of Dayton implemented UKG Workforce Central Payroll (ex Kronos Workforce Payroll) as its primary Payroll application for a municipal workforce of approximately 2,468 employees. The deployment supported biweekly payroll production and timekeeping reconciliation workflows, with UKG Workforce Central Payroll used to validate Kronos timekeeping records prior to pay runs and to enforce payroll calculation rules for benefit deductions and earnings codes.
Operational responsibilities centralized within HR and payroll staff included tracking employee occurrences, maintaining FMLA paperwork and employee personnel files, and processing P-1 and P-2 forms for new hires and promotions. The implementation included an operational data flow that transferred payroll posting data into Banner for accounting, integrated with Kronos timekeeping for hours validation, and supported ancillary administrative tasks such as purchasing supplies for the Building Inspection and Zoning department.
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Workforce Management | HCM |
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2015 | 2015 |
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City of Dayton Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, the City of Dayton deployed Microsoft 365 as a Collaboration platform to deliver cloud hosted productivity and communication services for its municipal workforce. The City of Dayton public website references Office 365 Mail for contact and public facing email routing, indicating mailbox and mail routing are managed through the Microsoft 365 tenancy.
The Microsoft 365 implementation centers on core Collaboration capabilities such as Exchange Online for enterprise mail, SharePoint Online for intranet and records aware document management, Teams for synchronous collaboration and meetings, and OneDrive for personal file sync and endpoint access. Tenant level administration and Azure Active Directory based identity and access management provide the foundation for single sign on and role based provisioning. Configuration reflects common Collaboration workflows including mailbox policies, retention holds, and information protection aligned to public sector needs.
Operational coverage spans municipal departments and administrative functions across the City of Dayton workforce of 2468 employees, with services provisioned from Microsoft multi tenant cloud infrastructure. Integrations are explicit for the municipal website using Office 365 Mail to handle public inquiries, and identity integration with Azure Active Directory is consistent with Microsoft 365 operational patterns. The deployment supports both public facing email routing and internal collaboration services used by staff.
Governance focus is on tenant administration, role based access control, and information governance workflows for retention and compliance management relevant to government records. Microsoft 365, deployed as a Collaboration platform, provides the City of Dayton with a consolidated suite for mail, document management, and team collaboration.
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City of Dayton CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2016 | 2016 |
In 2016, City of Dayton deployed CivicEngage from CivicPlus as its Citizen Engagement platform on the municipal public website. CivicEngage is used to deliver public information, provide access to online services, and maintain citizen communication channels across the city web estate.
The deployment focuses on CivicEngage web content management capabilities, online forms for service requests and permits, event and calendar management, news and alert publishing, and subscription based email and text notifications. Configuration emphasized template driven pages, role based editorial workflows, and modular widgets to expose department level services and information.
Operational coverage spans municipal departments including communications, public works, parks and recreation, and permitting, where CivicEngage supports citizen intake, information distribution, and service request routing for those business functions. The implementation is provisioned on the city public website and centralized content publishing to provide a single front door for citizen interactions.
Governance was organized around editor and administrator roles with approval workflows and content schedules to ensure consistent municipal communications. The City of Dayton CivicEngage Citizen Engagement deployment is presented as the core application for public communications, citizen requests, and event coordination.
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Citizen Engagement | CRM |
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2019 | 2019 |
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City of Dayton ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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City of Dayton IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Dayton
Apps Being Evaluated by City of Dayton Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-15 | City of Dayton | Evaluated | Tyler Technologies | Tyler Munis ERP | Government ERP | ERP Services and Operations |
| 2025-07-15 | City of Dayton | Evaluated | Elavon | Elavon | Payment Processing | ERP |
| 2025-02-20 | City of Dayton | Evaluated | Ellucian | Ellucian Banner ERP | Education ERP | ERP Services and Operations |