City of Dunn, NC Technographics
City of Dunn, NC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Dunn, NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 City of Dunn, NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Dunn, NC has purchased the following applications: OSG Payments for Payment Processing in 2019, Tyler Incode HCM for Core HR in 2023, Tyler Incode ERP for Government ERP in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Dunn, NC is running and its propensity to invest more and deepen its relationship with OSG , Tyler Technologies , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Dunn, NC revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Dunn, NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Dunn, NC Tech Stack and Enterprise Applications
City of Dunn, NC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OSG | Legacy | OSG Payments | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, City of Dunn, NC implemented OSG Payments for Payment Processing on its public website. The deployment places OSG Payments as the municipal online payment channel for the city, with the OSG Payments service accessible through the City of Dunn utilities billing portal to accept resident payments and display transaction status.
OSG Payments is configured to provide a hosted, public-facing payment interface and transaction reporting capabilities that support the utilities billing process. Operational scope covers municipal finance and utilities functions, enabling resident-facing online collections and back-office reconciliation workflows, with the solution embedded in the city website billing flow and municipal customer account access.
|
City of Dunn, NC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Incode HCM | Core HR | HCM | n/a | 2023 | 2023 |
In 2023 City of Dunn, NC implemented Tyler Incode HCM as its Core HR system and exposed Tyler Incode Employee Self-Service on the city website via the published ESS portal. The deployment covers the municipal workforce of approximately 130 employees and is positioned to centralize employee-facing HR transactions through the Tyler Incode HCM environment.
The implementation emphasizes Core HR recordkeeping and employee self-service capabilities, with the Tyler Incode HCM instance providing personnel data maintenance, benefits enrollment workflows, time reporting workflows, and HR form submission typical of Core HR systems. The Employee Self-Service portal is externally accessible on the city website to enable profile updates, leave requests, and HR document access, while administrative controls and role-based user access are managed by the municipal HR function to govern transactional workflows and system access.
|
 |
|
|
Employee Self Service | HCM |
|
2023 | 2023 |
|
City of Dunn, NC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Incode ERP | Government ERP | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, City of Dunn, NC deployed Tyler Incode ERP as its Government ERP. The Tyler Incode ERP instance is provisioned as a web accessible municipal application, reachable from the city website via the Incode dashboard URL hosted by Tyler Technologies, and serves as the central system for municipal administrative workflows.
The implementation focuses on core Government ERP functional modules typical of municipal deployments, including general ledger, accounts payable, accounts receivable, utility billing, payroll and revenue collection, with workflows configured to support finance and public works operations. Access is via authenticated web login and the deployment consolidates transaction processing, billing cycles and financial reporting across city departments, aligning Tyler Incode ERP with the City of Dunn, NC Government ERP business function.
|
City of Dunn, NC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
City of Dunn, NC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at City of Dunn, NC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Finance Director | Director | Finance | |
|
Apps Being Evaluated by City of Dunn, NC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||