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City of Fort Wayne
Location
Citizens Square 200 East Berry St., Suite 425,
Fort Wayne, 46802, IN,
United States
Website
https://www.cityoffortwayne.org/
Phone
1 260-427-8311
Artw industry
Government
Employee
Revenue

City of Fort Wayne Technographics

City of Fort Wayne Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by City of Fort Wayne and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1915 City of Fort Wayne employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that City of Fort Wayne has purchased the following applications: JobMatch ApplicantPro for Applicant Tracking System in 2025, Tyler Munis ERP for Government ERP in 2008, CivicPlus Chatbot for Chatbots and Conversational AI in 2025 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems City of Fort Wayne is running and its propensity to invest more and deepen its relationship with JobMatch , UKG , NexLearn, LLC or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing City of Fort Wayne revenues, which have grown to $559.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Fort Wayne intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

City of Fort Wayne Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
JobMatch Legacy JobMatch ApplicantPro Applicant Tracking System HCM n/a 2025 2025
Core HR HCM 2016 2016
Learning and Development HCM 2017 2017
Payroll HCM 2016 2016
Volunteer Management HCM 2025 2025
Workforce Management HCM 2016 2016
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tyler Technologies Legacy Tyler Munis ERP Government ERP ERP Services and Operations n/a 2008 2008
Government ERP ERP Services and Operations 2025 2025
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CivicPlus Legacy CivicPlus Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2025 2025
In 2025 the City of Fort Wayne deployed CivicPlus Chatbot as part of a redesigned municipal website, implementing a Chatbots and Conversational AI solution to improve resident services and accessibility. The city publicly announced the new site and the CivicPlus Chatbot virtual assistant on July 9, 2025, positioning the assistant as the primary on-site entry point for resident inquiries and document discovery. The CivicPlus Chatbot implementation was configured as an embedded virtual assistant on the municipal website to help residents find information and access services, with functional emphasis on CRM and resident-services workflows and accessibility compliance. Functional capabilities implemented include conversational search and guided navigation to municipal content, surface-level discovery of city council documents, and assistance for common service requests, aligned with typical Chatbots and Conversational AI interaction patterns. Operational coverage centers on the City of Fort Wayne website and public-facing resident services, affecting information access across departments that publish online content, including city council materials. Governance and rollout were executed as a public launch tied to the redesigned site, and the city reported immediate positive resident feedback and easier discovery of city council documents following go-live.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2025 2025
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2017 2017
Web Content Management Content Management 2011 2011
Web Content Management Content Management 2025 2025
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Citizen Engagement CRM 2025 2025
Citizen Engagement CRM 2025 2025
Customer Experience CRM 2016 2016
Customer Experience CRM 2019 2019
Customer Support CRM 2018 2019
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2013 2013
Tag Management CRM 2025 2025
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2025 2025
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2025 2025
Content Delivery Network IaaS 2025 2025
Domain Name System (DNS) IaaS 2025 2025
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2025 2025
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2025 2025
IT Decision Makers and Key Stakeholders at City of Fort Wayne
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by City of Fort Wayne Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD City of Fort Wayne Technographics

City of Fort Wayne is a Government organization based in United States, with around 1915 employees and annual revenues of $559.0 million.

City of Fort Wayne operates a diverse technology stack with applications such as JobMatch ApplicantPro, Tyler Munis ERP and CivicPlus Chatbot, covering areas like Applicant Tracking System, Government ERP and Chatbots and Conversational AI.

City of Fort Wayne has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as JobMatch, Tyler Technologies and CivicPlus.

City of Fort Wayne recently adopted applications including Barracuda Email Security Gateway in 2021, Cloudflare CDN in 2020 and Hotjar in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of City of Fort Wayne’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates City of Fort Wayne’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete City of Fort Wayne technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.