Fountain Inn, 29644, SC,
United States
City of Fountain Inn Technographics
City of Fountain Inn Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Fountain Inn and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 City of Fountain Inn employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Fountain Inn has purchased the following applications: Tyler Municipal Online Payments for Payment Processing in 2018, ADP Workforce Now for Core HR in 2021, CSI Harris TRIO Software for Government ERP in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Fountain Inn is running and its propensity to invest more and deepen its relationship with Tyler Technologies , ADP , Constellation Software Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Fountain Inn revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Fountain Inn intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Fountain Inn Tech Stack and Enterprise Applications
City of Fountain Inn ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Municipal Online Payments | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018 City of Fountain Inn implemented Tyler Municipal Online Payments on its municipal website to provide resident-facing online payment collection. The deployment used Tyler Municipal Online Payments as the Payment Processing channel delivered through the city web properties and a hosted MunicipalOnlinePayments account, with the site identifier fountaininn visible in service endpoints. The implementation is scoped to the municipal website in the United States and supports online acceptance of municipal fees and resident payments.
Configuration centered on hosted payment form delivery and standard Payment Processing functional elements, including gateway-mediated card and e-check acceptance and recurring payment support as typical capabilities of the solution. Service endpoints and URL parameters show OpenID Connect authorization and sign-in flows used for user session and administrative access to the MunicipalOnlinePayments service, indicating identity-integrated access to payment workflows. Operational coverage is resident-facing payment intake via the city website, with administrative payment management and reconciliation performed through the MunicipalOnlinePayments administrative interface.
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City of Fountain Inn HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2021 | 2021 |
In 2021 City of Fountain Inn implemented ADP Workforce Now as its Core HR platform for municipal human resources and payroll functions. The municipality exposes ADP Workforce Now on its public website, providing staff access to HR services and employee self-service through the vendor hosted interface.
ADP Workforce Now was configured to deliver standard Core HR capabilities, including centralized HRIS records, payroll processing, time and attendance management, benefits administration, and reporting and compliance workflows. The implementation emphasizes employee self-service and manager-facing HR workflows consistent with Core HR functional patterns.
The deployment follows a cloud SaaS model, accessed via the city website and managed by municipal HR administrators, with operational scope covering all municipal staff and HR processes for the 20-person organization. Architecture and access are centered on a vendor-hosted application model, reducing on-premises infrastructure for HR operations.
Governance focused on centralizing HR administration and digitizing routine workflows, with the ADP Workforce Now configuration supporting role-based access for employees and managers, and administrative controls for payroll and benefits processing. The implementation aligns the City of Fountain Inn ADP Workforce Now Core HR platform to core municipal HR and payroll business functions without introducing named third-party integrations.
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City of Fountain Inn ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Harris TRIO Software | Government ERP | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, City of Fountain Inn implemented CSI Harris TRIO Software as its Government ERP to support municipal finance and business licensing operations. City of Fountain Inn CSI Harris TRIO Software Government ERP was adopted to centralize transaction processing and fund-level accounting for the city’s various municipal and business funds.
Configuration and functional coverage emphasized core financial capabilities, including general ledger and journal posting workflows, accounts reconciliation, fund accounting, and support for business licensing workflows. A Staff Accountant worked with the CSI ERP system from March 2021 to August 2021, entering and posting financial data, preparing and posting journal entries, reconciling accounts, researching errors and making corrections, and maintaining accounting records for multiple city and business funds.
Operational scope was concentrated within the city finance function and licensing administration, with day-to-day transaction posting and reconciliations executed by finance staff in CSI Harris TRIO Software Government ERP. Governance followed municipal accounting practices, with the application serving as the primary system for municipal financial records and business licensing support.
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Government ERP | ERP Services and Operations |
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2022 | 2022 |
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Government ERP | ERP Services and Operations |
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2021 | 2021 |
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City of Fountain Inn Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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City of Fountain Inn CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2021 | 2021 |
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Citizen Engagement | CRM |
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2021 | 2021 |
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City of Fountain Inn ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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City of Fountain Inn IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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City of Fountain Inn CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Fountain Inn
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Fountain Inn Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||