Germantown, 38138, TN,
United States
City of Germantown Technographics
City of Germantown Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Germantown and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 City of Germantown employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Germantown has purchased the following applications: Tyler New World Position Management for Succession and Leadership Planning in 2017, Tyler New World ERP for Government ERP in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Germantown is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Google , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Germantown revenues, which have grown to $158.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Germantown intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Germantown Tech Stack and Enterprise Applications
City of Germantown HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler New World Position Management | Succession and Leadership Planning | HCM | n/a | 2017 | 2017 |
In 2017, City of Germantown purchased Tyler New World ERP and implemented Tyler New World Position Management to support Succession and Leadership Planning for municipal HR and payroll operations. The deployment anchored position control inside the broader New World ERP HR and payroll environment, aligning position data with workforce administration and payroll processes.
Tyler New World Position Management was configured to deliver position and classification control, vacancy tracking, and structured workforce governance as part of HR administration rather than as a standalone talent suite. The implementation provided a governance foundation for departmental workforce planning, centralized position authorizations and budget alignment, and the orchestration of position lifecycle workflows to support succession planning across city functions.
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City of Germantown ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler New World ERP | Government ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 the City of Germantown implemented Tyler New World ERP. The deployment was positioned as the municipal enterprise resource backbone, and IT Director Tony Fischer highlights Tyler Technologies support as delivering strong reliability that keeps city operations running in every situation.
Tyler New World ERP was configured to provide core Government ERP capabilities consistent with municipal requirements, including financial management, utility billing, payroll and human resources, permitting and licensing workflows, asset and work order management, and reporting and workflow automation. Configuration and module alignment focused on transactional control and operational continuity, reflecting standard Government ERP functional flows for budgetary control, receivables and collections, and service delivery orchestration.
Operational coverage centers on city departments that manage finance, utilities, public works and administrative services, with IT oversight maintaining system availability and vendor escalation pathways. Tony Fischer credits Tyler Technologies support for ongoing incident resolution and system reliability, which the city uses as a governance anchor to sustain day to day municipal services.
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City of Germantown Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, City of Germantown implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The municipality is using Google Workspace on its website and to provision email, calendar, cloud document collaboration and file storage across municipal departments and city staff.
The deployment centers on core Google Workspace capabilities including Gmail, Calendar, Drive, Docs, Sheets, Slides and the Admin console, with administrative controls for account provisioning, group-based access and mobile device management. Operational governance is administered by the city IT organization to enforce identity and security settings and departmental sharing policies, and the implementation supports common collaboration workflows such as shared drives, real-time document editing and calendar-based scheduling for public services.
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City of Germantown CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2018 | 2018 |
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City of Germantown IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Germantown
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Germantown Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-20 | City of Germantown | Evaluated | Elavon | Elavon | Payment Processing | ERP |