City of Gresham
1333 NW Eastman Parkway,
Gresham, 97030, OR,
United States
Gresham, 97030, OR,
United States
1 503-618-3000
Government
City of Gresham Technographics
City of Gresham Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Gresham and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 588 City of Gresham employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Gresham has purchased the following applications: UKG Workforce Central TeleStaff (ex Kronos TeleStaff) for Workforce Management, Workforce Scheduling in 2014, LexisNexis SmartLinx for Case Management in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Gresham is running and its propensity to invest more and deepen its relationship with UKG , LexisNexis , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Gresham revenues, which have grown to $177.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Gresham intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Gresham Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central TeleStaff (ex Kronos TeleStaff) | Workforce Management, Workforce Scheduling | HCM | n/a | 2014 | 2014 |
In 2014 City of Gresham implemented UKG Workforce Central TeleStaff (ex Kronos TeleStaff) to manage its shift-based municipal staffing through a vendor-accessible portal. The implementation is surfaced on the city staff site via the Kronos-hosted login at greshamoregon-wfts.kronos.net, indicating a hosted, vendor-provisioned access model for end users.
The deployment aligns with the Workforce Management category and emphasizes centralized scheduling and roster management. UKG Workforce Central TeleStaff (ex Kronos TeleStaff) was configured to support duty rosters, automated callout and shift assignment workflows, open-shift fills, on-call rotations, and schedule adherence reporting, with employee self-service for shift pickup and availability.
Operational coverage focuses on municipal departments with recurring shift requirements, managed by centralized scheduling administrators using role-based access controls. Integration specifics beyond the public kronos.net portal are not specified, governance is implemented through administrative scheduling workflows and TeleStaff configuration, and the solution is presented as the city's primary workforce scheduling application on its website.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LexisNexis | Legacy | LexisNexis SmartLinx | Case Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, the City of Gresham deployed LexisNexis public records and device geolocation capabilities within a Case Management context, with inferred use of LexisNexis SmartLinx reporting technology to support investigative workflows. The deployment supported the Gresham Police Department during a homicide investigation by enabling rapid location of key evidence through consolidated reporting and link analysis.
Functional coverage centered on device geolocation, public-records search, entity linking, and consolidated reporting, capabilities consistent with Case Management use for criminal investigations. LexisNexis SmartLinx is inferred to have been used for linking identities and locations into unified investigative views, aiding timeline reconstruction and evidence correlation across disparate records.
Operational scope was focused on the Gresham Police Department and homicide casework, impacting investigative case management and evidence discovery processes. Governance and workflow changes emphasized data-driven reporting and linked record review, and the tooling directly contributed to locating evidence and helping resolve a homicide in the City of Gresham.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, City of Gresham deployed Microsoft 365 as its Collaboration platform. The municipal website references Microsoft 365 and the deployment aligns with a cloud SaaS tenant delivering Exchange Online email, SharePoint Online document libraries, OneDrive personal storage, and Microsoft Teams for synchronous and asynchronous collaboration.
The Microsoft 365 implementation supports citywide business functions across municipal departments including communications, document management, and staff productivity, reflecting the Collaboration category. Governance and operational structure center on centralized tenant administration, role based access controls, and department level site collections and team spaces to manage records and workflows, with tenant level configuration and administration used to provision services across the organization.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2011 | 2011 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2011 | 2011 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Marketing Automation | CRM |
|
2019 | 2019 |
|
PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2021 | 2021 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Critical Event Management | TRM |
|
2018 | 2018 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
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|
|
|
Transactional Email | PaaS |
|
2015 | 2015 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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Content Delivery Network | IaaS |
|
2018 | 2018 |
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Content Delivery Network | IaaS |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at City of Gresham
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Gresham Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Gresham IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Gresham digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Gresham Technographics
City of Gresham is a Government organization based in United States,
with around 588 employees and annual revenues of $177.0 million.
City of Gresham operates a diverse technology stack with applications such as
UKG Workforce Central TeleStaff (ex Kronos TeleStaff), LexisNexis SmartLinx and Microsoft 365,
covering areas like Workforce Management, Workforce Scheduling, Case Management and Collaboration.
City of Gresham has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, LexisNexis and Microsoft.
City of Gresham recently adopted applications including
Esri Arcgis in 2021, LexisNexis SmartLinx in 2019 and Marigold Emma Email in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Gresham’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Gresham’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Gresham technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.