List of LexisNexis SmartLinx Customers
New York City, 10169, NY,
United States
Since 2010, our global team of researchers has been studying LexisNexis SmartLinx customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased LexisNexis SmartLinx for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using LexisNexis SmartLinx for Case Management include: City of Newport News, a United States based Government organisation with 1800 employees and revenues of $525.0 million, City of Gresham, a United States based Government organisation with 588 employees and revenues of $177.0 million, Nilan Johnson Lewis, a United States based Professional Services organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using LexisNexis SmartLinx, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The LexisNexis SmartLinx customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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City of Gresham | Government | 588 | $177M | United States | LexisNexis | LexisNexis SmartLinx | Case Management | 2019 | n/a | In 2019, the City of Gresham deployed LexisNexis public records and device geolocation capabilities within a Case Management context, with inferred use of LexisNexis SmartLinx reporting technology to support investigative workflows. The deployment supported the Gresham Police Department during a homicide investigation by enabling rapid location of key evidence through consolidated reporting and link analysis. Functional coverage centered on device geolocation, public-records search, entity linking, and consolidated reporting, capabilities consistent with Case Management use for criminal investigations. LexisNexis SmartLinx is inferred to have been used for linking identities and locations into unified investigative views, aiding timeline reconstruction and evidence correlation across disparate records. Operational scope was focused on the Gresham Police Department and homicide casework, impacting investigative case management and evidence discovery processes. Governance and workflow changes emphasized data-driven reporting and linked record review, and the tooling directly contributed to locating evidence and helping resolve a homicide in the City of Gresham. | |
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City of Newport News | Government | 1800 | $525M | United States | LexisNexis | LexisNexis SmartLinx | Case Management | 2018 | n/a | In 2018, City of Newport News implemented LexisNexis SmartLinx as a Case Management application to support the Newport News Police Department. The deployment prioritized investigative case workflows and rapid public-records linkage to assist detectives in time sensitive searches. LexisNexis SmartLinx was configured to provide public-records aggregation, entity resolution and linking, consolidated investigative case files, and reporting capabilities aligned to law enforcement case management workflows. Configuration emphasized searchable link analysis and report generation to surface relationships across disparate public records. The SmartLinx implementation was used in conjunction with LexisNexis investigative products including Accurint TraX and related public-records tools, aligning SmartLinx linking outputs with Accurint search and tracing functions. Operational coverage centered on investigative units and detectives within the Newport News Police Department, integrating search results directly into active investigations. Governance focused on embedding public-records linking into investigative process workflows and case handling procedures, with training and process changes to ensure consistent use. The City reported improved investigative speed and case resolution attributable to the use of LexisNexis public-records tools and associated linking capabilities. | |
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Nilan Johnson Lewis | Professional Services | 100 | $10M | United States | LexisNexis | LexisNexis SmartLinx | Case Management | 2015 | n/a | In 2015 Nilan Johnson Lewis PA implemented LexisNexis SmartLinx, a Case Management application. The deployment was focused on litigation and due diligence practice workflows across the United States and is documented on the vendor's small-firms case study page where SmartLinx is explicitly cited. The implementation centralized matter records and research workflows for a firm of roughly 100 employees to support legal practice operations and client service. The firm configured LexisNexis SmartLinx to deliver matter-centric case records, research linkage, and workflow-driven task assignments to support litigation research and witness and asset location activities. SmartLinx was integrated with LexisNexis Public Records to surface public-records search results directly into case files and research workflows, reducing context switching and consolidating investigative output. Functional capabilities implemented aligned with Case Management norms, including case intake, document association, search orchestration, and task workflow automation. Operational coverage targeted litigation and due diligence teams, client service workflows, and firm efficiency initiatives across the United States. Governance emphasized firm-level configuration and process alignment for research and matter handling, with a small-firm rollout approach described in the vendor case study. Reported benefits from the deployment included accelerated litigation research, improved ability to locate witnesses and assets, and enhanced client service and overall firm efficiency as stated in the source. |
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