City of Houston, TX
901 Bagby, Second Floor,
Houston, 77002, TX,
United States
Houston, 77002, TX,
United States
1 713-837-0311
Government
City of Houston, TX Technographics
City of Houston, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Houston, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22579 City of Houston, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Houston, TX has purchased the following applications: NEOGOV ATS for Applicant Tracking System in 2020, Accruent EMS for Facility Management in 2015, SAP Analytics Cloud for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Houston, TX is running and its propensity to invest more and deepen its relationship with NEOGOV , Sterling Talent Solutions , Benefitfocus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Houston, TX revenues, which have grown to $7.08 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Houston, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Houston, TX Tech Stack and Enterprise Applications
City of Houston, TX HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020 the City of Houston, TX selected and deployed NEOGOV ATS as its new Applicant Tracking System, replacing a legacy hiring system. NEOGOV ATS was implemented as the city’s public-facing applicant tracking solution on houstontx.gov to manage online job postings and candidate applications and to centralize web-based applicant intake. Deployment prioritized front-end hiring workflows and web integration with the municipal careers site; no system integrator or VAR was engaged.
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BackGround Screening | HCM |
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2021 | 2021 |
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Benefits Administration | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2020 | 2023 |
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Employee Engagement | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2020 | 2023 |
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Time and Attendance | HCM |
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2020 | 2024 |
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Workforce Management | HCM |
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2020 | 2020 |
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City of Houston, TX ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent EMS | Facility Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 the City of Houston, TX implemented Accruent EMS as a Facility Management application to support municipal asset and maintenance operations. The City of Houston is listed as a customer on the EMS Software vendor customer list, confirming the deployment of Accruent EMS for public sector facilities management.
Accruent EMS provides standard Facility Management capabilities such as work order management, preventive maintenance scheduling, asset and inventory tracking, space and move management, and mobile field service support, and the City of Houston deployment aligns Accruent EMS with core municipal maintenance and asset management functions. Deployment narratives for this category indicate configuration of functional modules to support maintenance planners, schedulers, and field technicians, and governance is typically organized around centralized facilities operations and departmental maintenance ownership to coordinate citywide facilities work. The implementation positions Accruent EMS as the City of Houston Facility Management application for managing capital assets, routine maintenance workflows, and space utilization across municipal departments.
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Government ERP | ERP Services and Operations |
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2024 | 2028 |
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City of Houston, TX Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Analytics Cloud | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, City of Houston, TX implemented SAP Analytics Cloud as a centralized reporting platform, deploying SAP Analytics Cloud to deliver operational reporting for the Police Department and to augment analytics across the citys SAP environment. The deployment was positioned within the citys broader SAP estate that included an SAP ERP ECC environment supporting approximately 21,000 users, and the SAP Analytics Cloud implementation is recorded under the Analytics and BI category.
The SAP Analytics Cloud implementation focused on reporting and dashboarding capabilities, with configuration of data models and operational reports to surface police department metrics. SAP Analytics Cloud was used as the analytics front end while running on a HANA database, supporting interactive dashboards, scheduled reporting, and governed data models aligned to municipal reporting needs.
Architecturally the solution connected SAP Analytics Cloud to a HANA database within the SAP technology stack and operated alongside a separate SAP instance provisioned in Microsoft Azure for disaster recovery. Integration scope therefore included the citys HANA data layer and the SAP ERP ECC environment, enabling analytics access to transactional and master data managed within the citys SAP systems.
Project governance was led by city IT program management, with an IT Senior Project Manager overseeing rollout, vendor management strategy, and coordination of fiscal year end activities that intersected reporting timelines. Operational coverage began with the Police Department and extended analytic support into adjacent SAP-supported business functions, with governance controls implemented to manage vendor deliverables and production reporting cadence.
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Data Warehouse | Analytics and BI |
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2017 | 2018 |
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City of Houston, TX Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2013 | 2013 |
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City of Houston, TX Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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City of Houston, TX SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Route Accounting | SCM |
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2020 | 2020 |
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City of Houston, TX CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Experience | CRM |
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2015 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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City of Houston, TX ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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City of Houston, TX PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2016 | 2016 |
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City of Houston, TX PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2009 | 2009 |
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Project Portfolio Management | PPM |
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2019 | 2020 |
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City of Houston, TX PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2014 | 2014 |
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City of Houston, TX IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2004 | 2004 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at City of Houston, TX
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by City of Houston, TX Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Houston, TX IT executives and key decision makers. This section highlights City of Houston, TX's latest recorded technology evaluations, including SAP Fieldglass for Contingent Labor Management on 2026-01-14 and Tyler Jury Manager for Government ERP on 2025-10-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Houston, TX digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD City of Houston, TX Technographics
City of Houston, TX is a Government organization based in United States,
with around 22579 employees and annual revenues of $7.08 billion.
City of Houston, TX operates a diverse technology stack with applications such as
NEOGOV ATS, Accruent EMS and SAP Analytics Cloud,
covering areas like Applicant Tracking System, Facility Management and Analytics and BI.
City of Houston, TX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as NEOGOV, Accruent and SAP.
City of Houston, TX recently adopted applications including
SAP Public Sector Management (PSM, FM, GM, BCS, PSCD) in 2024, Sterling Background Check in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Houston, TX’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Houston, TX’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Houston, TX technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.