About the Customer
Irving is a principal city in Dallas County in the U.S. state of Texas and it is also an inner ring suburb of the city of Dallas. According to a 2017 estimate from the United States Census Bureau, the city population was 240,373 making it the thirteenth most populous city in Texas and 93rd most populous city in the U.S. Irving is part of the Dallas–Fort Worth metroplex.
Scope and Challenges
Tyler Technologies, Inc. announced that it has signed an agreement with the city of Irving, Texas, for Tyler's Munis enterprise resource planning (ERP) solution, including financial, revenue, and productivity management, as well as human capital management using Tyler's ExecuTime solution.
Tyler's solutions aim to make the city of Irving more accessible and responsive to the needs of both residents and internal staff and more efficient in its operations through:
Outcome and Implications
Specifically, Tyler's Munis ERP solution will manage all core functions related to financial, human resources, and citizen services and revenues. The solution will streamline the city's essential tasks in a completely integrated system. Tyler's ExecuTime solution will manage time and attendance, as well as advanced scheduling, offering self-service functionalities to city employees and allowing the city to closely manage overtime, job costing, and labor data accurately.
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