Irving, 75060, TX,
United States
City of Irving Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Irving and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2336 City of Irving employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Irving has purchased the following applications: Paymentus Payveris for Payment Processing in 2020, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2012, MCCi Justfoia for Case Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Irving is running and its propensity to invest more and deepen its relationship with Paymentus , UKG , MCCi or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Irving revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Irving intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paymentus | Legacy | Paymentus Payveris | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2012 | 2012 |
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Workforce Management | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MCCi | Legacy | MCCi Justfoia | Case Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, City of Irving implemented MCCi Justfoia to modernize public records intake and processing. The deployment targeted transparency and records management functions across dozens of municipal departments, positioning MCCi Justfoia in the Case Management category to centralize request intake and tracking.
MCCi Justfoia was configured with a public portal for external requester access, online status tracking for real-time request visibility, and online payments to capture fulfillment fees. The implementation used built-in automated reminders, workflow orchestration for request routing, and redaction tools embedded in document processing to manage release controls and statutory timelines.
Operational coverage extended across records-intensive municipal departments, consolidating intake forms, case records, and requester communications in a unified Case Management system. Portal transactions and payment capture were executed through the application workflows, while automated reminders and redaction capabilities were applied to sustain consistent processing and disclosure controls.
Governance shifted toward centralized request intake policies and standardized workflows, with automation enforcing notification cadence and procedural steps. The City of Irving implemented MCCi Justfoia in 2020 to improve requester experience by enabling a public portal, online status tracking, online payments, automated reminders, and integrated redaction within records workflows.
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Government ERP | ERP Services and Operations |
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2018 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2015 | 2015 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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