City of Jacksonville, FL
117 W. Duval Street, Suite 480,
Jacksonville, 32202, FL,
United States
Jacksonville, 32202, FL,
United States
1 904-630-0500
Government
City of Jacksonville, FL Technographics
City of Jacksonville, FL Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Jacksonville, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 City of Jacksonville, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Jacksonville, FL has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, NEOGOV ATS for Applicant Tracking System in 2014, Harris Cushing Systems for Computer Aided Dispatch in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Jacksonville, FL is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , NEOGOV or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Jacksonville, FL revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Jacksonville, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Jacksonville, FL Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | Applications Software Technology | 2017 | 2018 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
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Core HR | HCM |
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2010 | 2018 |
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Core HR | HCM |
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2017 | 2018 |
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Employee Experience | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2025 | 2025 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Harris | Legacy | Harris Cushing Systems | Computer Aided Dispatch | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 the City of Jacksonville implemented an upgrade to Harris Cushing Systems within the Computer Aided Dispatch category for its municipal policing operations. The implementation is recorded in PSIMS release notes and identifies the Jacksonville Police Department as a site where Leads 3.0 was completed, signaling production use of Cushing Systems PSIMS suite for police records and dispatch.
The deployment includes PSIMS Anywhere with Computer Aided Dispatch capabilities and the Leads and Records functionality through Leads 3.0, providing incident intake, case management, and reporting workflows consistent with CAD and records management. Harris Cushing Systems is employed to support incident reporting and to prepare data for state National Incident Based Reporting System submissions, indicating configuration of records workflows and NIBRS data preparation routines.
Operational coverage centers on the Jacksonville Police Department, where the implementation supports core public safety business functions including dispatch operations, incident reporting, and criminal records management. The procedural signal from release notes indicates the site-level upgrade completed for Leads 3.0, aligning the agency to PSIMS Anywhere CAD and records modules for ongoing NIBRS reporting and incident documentation workflows.
Governance and rollout detail is limited to the release note signal that a Leads 3.0 implementation or upgrade was completed at the Jacksonville Police Department site, with Harris Cushing Systems serving as the installed application. The record establishes City of Jacksonville Harris Cushing Systems Computer Aided Dispatch as the operational platform for incident reporting and state NIBRS submission processes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Natural Language Processing | AI-Powered Application |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2024 | 2024 |
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Content Management | Content Management |
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2025 | 2025 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2025 | 2025 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2025 | 2025 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2025 | 2025 |
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Customer Support | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2025 | 2025 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2017 | 2018 |
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EPM | EPM |
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2017 | 2018 |
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2024 | 2024 |
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Application Performance Management | ITSM |
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2025 | 2025 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2017 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Extract, Transform, and Load (ETL) | PaaS |
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2017 | 2018 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
|
2025 | 2025 |
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IT Decision Makers and Key Stakeholders at City of Jacksonville, FL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Jacksonville, FL Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Jacksonville, FL Technographics
City of Jacksonville, FL is a Government organization based in United States,
with around 7000 employees and annual revenues of $1.10 billion.
City of Jacksonville, FL operates a diverse technology stack with applications such as
Oracle Cloud ERP, NEOGOV ATS and Harris Cushing Systems,
covering areas like ERP Financial, Applicant Tracking System and Computer Aided Dispatch.
City of Jacksonville, FL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, NEOGOV and Harris.
City of Jacksonville, FL recently adopted applications including
Akamai mPulse in 2024, Akamai CDN in 2024 and Google Tag Manager in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Jacksonville, FL’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Jacksonville, FL’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Jacksonville, FL technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.