Kissimmee, 34741, FL,
United States
City of Kissimmee Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Kissimmee and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 City of Kissimmee employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Kissimmee has purchased the following applications: ArchiveSocial for Social Media Management in 2014, Rackspace Cloud for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Kissimmee is running and its propensity to invest more and deepen its relationship with ArchiveSocial , Rackspace Technology , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Kissimmee revenues, which have grown to $138.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Kissimmee intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ArchiveSocial | Legacy | ArchiveSocial | Social Media Management | CRM | n/a | 2014 | 2015 |
In 2014 City of Kissimmee implemented ArchiveSocial. The City deployed ArchiveSocial as a Social Media Archive to centralize capture of municipal social channels and to meet Florida public records obligations for its government communications function.
The ArchiveSocial implementation emphasized continuous capture of social content, immutable storage with audit logs, full text search and export capabilities, and retention policy enforcement consistent with public records workflows. Configuration efforts focused on account onboarding for official city channels, setting retention schedules, and enabling searchable archives to support public records requests and compliance review.
Operational ownership was aligned with communications and records management teams, with the Social Media Archive used to support routine public records retrieval and to preserve evidentiary chains for regulatory inquiries. Deployment covered municipal social accounts and was structured to provide searchable archives and exportable records for legal and administrative use.
Procurement evaluated multiple vendors including lower cost options, and the City determined that purchasing ArchiveSocial represented the most effective use of taxpayer funds to protect the City and ensure compliance with Florida requirements. Governance changes included defined retention schedules, documented request handling procedures, and audit trail use for records verification.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, City of Kissimmee implemented Rackspace Cloud to host its public website. City of Kissimmee uses Rackspace Cloud for Application Hosting and Computing Services to deliver its public-facing website and web application business functions, providing the cloud infrastructure layer for municipal web publishing and citizen-facing services.
The deployment emphasizes compute and storage provisioning within Rackspace Cloud, with configuration oriented to web server hosting, content delivery optimization, backup orchestration, and monitoring capabilities typical of Application Hosting and Computing Services. Operational coverage is the city government website and associated web applications, governed by municipal IT controls for access management, change control, and incident monitoring to align cloud operations with city IT processes.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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