London, EC2M 4NP,
United Kingdom
City of London Police Technographics
City of London Police Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of London Police and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1212 City of London Police employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of London Police has purchased the following applications: Microsoft 365 for Collaboration in 2020, EpiServer CMS for Web Content Management in 2020, Glassbox SessionCam for Customer Analytics in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of London Police is running and its propensity to invest more and deepen its relationship with Microsoft , Optimizely , Glassbox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of London Police revenues, which have grown to $186.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of London Police intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of London Police Tech Stack and Enterprise Applications
City of London Police Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, City of London Police deployed Microsoft 365 as its Collaboration platform. The public website indicates the organization is using Microsoft 365 on their website, and the implementation is framed to support internal communication, document management, and operational collaboration across police departments and administrative teams.
The deployment is structured as a cloud tenant implementation delivering core Collaboration capabilities typical of Microsoft 365, including Exchange Online for enterprise email, Microsoft Teams for real time communication and meetings, SharePoint Online for intranet and document libraries, and OneDrive for personal file sync and sharing. The environment is provisioned to leverage Microsoft identity services for centralized access control and single sign on, with built in information protection, retention labeling, and conditional access controls used to manage data classification and records handling.
Operational coverage emphasizes business functions for communications, records and case documentation, and cross team coordination across investigative and support units. Governance patterns focus on tenant administration, user provisioning workflows, and content governance through data classification and retention policies, while configuration centers on role based access and collaboration site design. City of London Police Microsoft 365 Collaboration supports the force s internal collaboration, document lifecycle management, and secure information sharing across departments.
|
City of London Police Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | EpiServer CMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020 City of London Police deployed EpiServer CMS to manage content on their public website, establishing a Web Content Management platform for corporate communications and public information. The implementation uses EpiServer CMS as the central CMS for site page publishing and content governance, positioning the application to support editorial workflows and role based authoring across the web team.
Configuration focused on standard Web Content Management capabilities including content authoring and approval workflows, templating and page composition, and a media library for managing images and documents. EpiServer CMS was configured to surface content for the public facing site and to enable structured publishing, versioning, and scheduled releases to align with editorial processes.
Operational coverage concentrated on the website and communications function, with the CMS operating as the primary system for public information publishing and intradepartmental editorial control. Governance centered on workflow driven approvals and permissioned author roles to enforce content standards and continuity for the City of London Police public site.
|
City of London Police CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glassbox | Legacy | Glassbox SessionCam | Customer Analytics | CRM | n/a | 2020 | 2020 |
In 2020, City of London Police deployed Glassbox SessionCam as a Customer Analytics solution on its public website to capture web user behavior and support digital engagement work. The deployment of Glassbox SessionCam is focused on client-side session capture via embedded JavaScript on public-facing pages, providing session replay and behavioral analytics for website interactions. City of London Police Glassbox SessionCam Customer Analytics supports web user behavior analysis and digital engagement monitoring for the force's online services.
Configuration emphasizes standard Customer Analytics capabilities such as session replay, heatmap visualization, funnel and form analysis, and configurable data capture controls. Implementation notes indicate operational coverage limited to the website and associated public web services, with governance centered on privacy controls, session masking and data redaction settings consistent with public sector data handling requirements.
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
City of London Police TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2014 | 2015 |
|
City of London Police PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
API Management, iPaaS (Integration Platform as a Service) | PaaS |
|
2020 | 2020 |
|
City of London Police IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
City of London Police CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at City of London Police
Apps Being Evaluated by City of London Police Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-09 | City of London Police | Evaluated | IPXO | IPXO Hosting | Application Hosting and Computing Services | IaaS |