Longview, 75601, TX,
United States
City of Longview, TX Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Longview, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 945 City of Longview, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Longview, TX has purchased the following applications: NEOGOV ATS for Applicant Tracking System in 2018, Tyler EDEN ERP for Government ERP in 1998, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Longview, TX is running and its propensity to invest more and deepen its relationship with NEOGOV , Tyler Technologies , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Longview, TX revenues, which have grown to $216.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Longview, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, the City of Longview, TX implemented NEOGOV ATS as its Applicant Tracking System. The NEOGOV ATS was deployed to support municipal recruitment and to publish and manage job postings directly on the City of Longview website, including public safety openings such as the 9-1-1 Trainee Public Safety Communications posting.
The implementation leverages core Applicant Tracking System capabilities, including web-based job requisition publishing, online application intake, candidate tracking, and role-based access for HR and hiring managers. NEOGOV ATS was configured to present job pages on longviewtexas.gov and to route applicant records through the city’s hiring workflows, maintaining structured application data for municipal hiring processes.
Operational ownership is held by the City of Longview HR organization with day-to-day use by departmental hiring managers across functions such as Public Safety. Governance focused on centralizing applicant workflows, standardizing job posting procedures on the municipal site, and aligning approval workflows and access controls within NEOGOV ATS.
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Core HR | HCM |
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2018 | 2018 |
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Employee Self Service | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler EDEN ERP | Government ERP | ERP Services and Operations | n/a | 1998 | 1998 |
In 1998 the City of Longview, TX implemented Tyler EDEN ERP as its core Government ERP to support administrative functions. The City of Longview is a full service municipality governed by a Council Manager form of government, with approximately 867 full time employees and a $161.2 million annual budget for FY 2017-2018, and it has relied on Tyler EDEN ERP for nearly 20 years to manage back office administration.
Tyler EDEN ERP has been used to support finance, budgeting, and purchasing workflows, with the application operating as the primary system for those administrative functions. The implementation footprint emphasizes core financial and budget management functionality, and Tyler EDEN ERP is referenced as the central transactional system for procurement and fiscal control.
City stakeholders have reported increasing functional gaps in the Eden environment, specifically noting that the system lacks integrations to Human Resources, Payroll, Time and Attendance, and Utility Billing. Those integration gaps have driven extensive manual reconciliation, the use of shadow systems such as Microsoft Excel to manipulate data, and ad hoc processes to meet reporting and management requirements, reducing visibility into City business operations.
As a result the City of Longview is actively exploring options to improve system performance and opportunities to better leverage a new software solution to satisfy municipal needs. The exploration is framed around replacing manual workarounds with integrated workflows across administrative departments, improving reporting and management insight, and addressing the functional limitations identified by City staff.
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Government ERP | ERP Services and Operations |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, the City of Longview, TX implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform for municipal productivity and communication. The public website contains references to Google Workspace (Formerly Google G-Suite), signaling active use of Google hosted SaaS productivity and identity services by city staff.
The deployment centers on standard Collaboration modules including Gmail for municipal email, Google Calendar for scheduling, Google Drive with shared drives for centralized file storage, Google Docs, Sheets and Slides for collaborative document creation, and Google Meet for video and audio conferencing. Configuration aligns with cloud hosted document collaboration, versioning, and real time editing workflows typical of a municipal productivity rollout.
Operational coverage relates to municipal departments and administrative functions across the city workforce of about 945 employees, supporting internal communications, records creation, and shared service workflows that underpin citizen services and back office operations. Evidence on the public site indicates workspace assets are integrated at the web presence level, consistent with organization wide provisioning of Google Workspace services.
Governance and administration are organized around municipal IT ownership, with domain management, user account provisioning, access controls and shared drive policies used to align Collaboration usage with municipal records management and compliance practices. The implementation narrative emphasizes centralized cloud hosted collaboration tooling, document lifecycle management, and cross department coordination through Google Workspace (Formerly Google G-Suite).
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2015 | 2015 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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