Montreal, H2Y 1B5, QC,
Canada
City of Montreal Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Montreal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30000 City of Montreal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Montreal has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2022, Oracle Cloud HCM for Core HR in 2022, DIREXYON Suite AIP for Asset Performance Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Montreal is running and its propensity to invest more and deepen its relationship with Oracle , SIGMA RH , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Montreal revenues, which have grown to $6.42 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Montreal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2022 | 2023 |
In 2022, the City of Montreal deployed Oracle Cloud ERP as its ERP Financial application to consolidate municipal finance and procurement operations. The deployment migrated core financial processing from Oracle E-Business Suite to Oracle Cloud ERP and established a citywide platform for financial management.
The implementation focused on the procurement, finance and administration modules of Oracle Cloud ERP, covering functional workflows such as sourcing and requisitioning, accounts payable and receivable, general ledger configuration, and administrative controls for municipal fund management. Oracle Cloud ERP was configured to reflect public sector financial controls and procure to pay orchestration consistent with an ERP Financial deployment.
Operational coverage extended across the municipal departments cited in the procurement record, including Arrondissements, Communications and public relations, Economic development, Environment, Land, Information management, Buildings and lands, Infrastructure, Legal, Organization and administration, Financial resources, Human resources, Material resources and services, Public security, Sports leisure culture and social development, Transport, Urban planning and housing and other civic functions. The procurement notice indicates the intent to integrate financial and procurement processes across these municipal business functions.
The Information Technology Department granted a framework agreement to Alithya Canada Inc for professional services to implement the procurement, finance and administration modules, covering the period July 1, 2020 to June 30, 2023 for a maximum sum of 9,029,487.23 $ taxes included, under public call for tenders 19-17666 with two bidders. Alithya Canada Inc provided professional services including configuration, system integration and rollout coordination for Oracle Cloud ERP across the defined municipal scope.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2022 | 2023 |
In 2022, the City of Montreal deployed Oracle Cloud HCM to consolidate Core HR functions for its municipal workforce of roughly 30,000 employees. The implementation positioned Oracle Cloud HCM as the central human resources system of record, supporting recruitment intake, employee records, security and role administration across the Information Technology Department and HR services for city employees and external candidates.
Configuration and functional scope centered on Core HR capabilities, including user role and security configuration, workforce data modeling, and parametrization aligned to municipal HR processes. The City staffed senior IT analyst expertise for Oracle EBS administration and Oracle ERP HCM Cloud configuration, with responsibilities to define application parameters, maintain application components, and produce technical documentation and functional requirement artifacts.
Operational architecture reflects coexistence of on-premises Oracle EBS environments, specifically administration of Oracle EBS 12.1.3 and 12.2, alongside Oracle Cloud HCM and Oracle ERP Cloud modules where applicable. The technical stack and integrations explicitly referenced include Integration Cloud OIC for cross-system connectivity, Transactional Business Intelligence OTBI and Business Intelligence Publisher for reporting, and SQL and PL/SQL for data operations, supporting orchestration between payroll, security roles and HR data flows.
Governance and operational practices emphasize application access controls, adherence to city policies, and a structured support model led by the IT department, with solution architects, functional analysts and project managers collaborating on configuration and rollouts. The hiring and staffing requirements include security accreditation under municipal processes and ongoing administration, operation and maintenance of Oracle environments, with the IT function responsible for workshops, requirements analysis and the production of technical and operational guidance for stakeholders.
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Core HR | HCM |
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2025 | 2025 |
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Workforce Management | HCM |
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2005 | 2005 |
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Workforce Management | HCM |
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2024 | 2025 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Direxyon Technologies | Legacy | DIREXYON Suite AIP | Asset Performance Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, City of Montreal implemented DIREXYON Suite AIP, an Asset Performance Management application, to centralize asset investment planning and advanced financial modelling for its municipal water utility. The implementation targeted water utility asset management where decision factors such as aging infrastructure, climate change, funding constraints, and population growth drive capital prioritization, and it aimed to safeguard and digitalize the organization’s collective Asset Investment Planning expertise.
DIREXYON Suite AIP was configured to support Asset Investment Planning workflows with financial modelling and scenario simulation capabilities, lifecycle and capital planning modules, and condition-based prioritization to inform investment timing. The deployment emphasized data-driven investment scenarios and formalized AIP inputs so that capital planning cycles, risk-based prioritization, and long range financial forecasting could be executed within the Asset Performance Management environment.
Operational coverage encompassed the municipal water utility organization, aligning asset management, finance, and operations functions under a centralized AIP governance model. Rollout included establishing investment decision workflows and a single source for AIP knowledge to improve coordination across departments, and DIREXYON Suite AIP was positioned as the system of record for water utility asset investment planning and financial modelling.
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Computerized Maintenance Management (CMMS) | ERP Services and Operations |
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2019 | 2019 |
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Enterprise Asset Management | ERP Services and Operations |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Container Service | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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