Morgan Hill, 95037, CA,
United States
City of Morgan Hill Technographics
City of Morgan Hill Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Morgan Hill and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 195 City of Morgan Hill employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Morgan Hill has purchased the following applications: Tyler EDEN ERP for Government ERP in 2015, CivicEngage for Citizen Engagement in 2021, Microsoft Azure Monitor for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Morgan Hill is running and its propensity to invest more and deepen its relationship with Tyler Technologies , CivicPlus , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Morgan Hill revenues, which have grown to $111.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Morgan Hill intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Morgan Hill Tech Stack and Enterprise Applications
City of Morgan Hill ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler EDEN ERP | Government ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, City of Morgan Hill implemented Tyler EDEN ERP as its core Government ERP platform to support municipal finance and human resources operations. The deployment targeted clerical and administrative functions across city departments, using Tyler EDEN ERP to centralize transactional finance and employee recordkeeping for a city organization of 195 employees.
The implementation configured core Finance and HR modules within Tyler EDEN ERP, including general ledger, accounts payable and receivable workflows, payroll interfaces, and HR employee records and benefits administration. Configuration emphasized file and record maintenance capabilities consistent with municipal accounting and personnel workflows, and included role-based access and routine administrative configuration to support day to day clerical tasks.
Tyler EDEN ERP was used alongside a suite of existing tools, with explicit operational linkages to RecPro for recreation program management, DocuSign for signed authorization and approval flows, Microsoft Office Suite for document preparation, and the Citys Laserfiche system for records retention and retrieval. These integrations established a document lifecycle where EDEN handles transactional finance and HR data, DocuSign manages signature capture, and Laserfiche provides long term archival and retrieval.
Operational governance centered on city clerical staff preparing, updating, and maintaining files and records through the combined environment of Tyler EDEN ERP, RecPro, DocuSign, Microsoft Office Suite, and Laserfiche. Process controls emphasized consistent record creation, electronic signature routing, and archival handoffs to Laserfiche to maintain municipal records and support routine audits and administrative workflows.
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City of Morgan Hill CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2021 | 2021 |
In 2021, the City of Morgan Hill deployed CivicEngage on its official website as the city's public-facing Citizen Engagement platform. The implementation targeted municipal communications and constituent services for the United States municipality with roughly 195 employees, positioning CivicEngage as the primary channel for online citizen interactions.
CivicEngage was configured to support core Citizen Engagement capabilities, including content publishing for news and announcements, community event calendars, online service request and form workflows, document repositories, and subscription-based notifications. Configuration emphasized accessibility and centralized delivery of civic information to residents and stakeholders.
Operational deployment focused on the City of Morgan Hill website and was scoped to serve public-facing departments such as communications and constituent services, with administrative access provisioned for city staff responsible for managing content and incoming requests. Integrations are limited to the web presence itself as documented, with no additional systems named in source material.
Governance was implemented through role-based editorial workflows and centralized content governance to manage approvals and publishing cadence across departments, while training and process alignment supported internal operators responsible for citizen engagement tasks. The narrative positions CivicEngage as the centralized Citizen Engagement application for City of Morgan Hill's website, restating CivicEngage as the platform used for public communications and constituent interaction.
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Citizen Engagement | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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City of Morgan Hill ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, City of Morgan Hill implemented Microsoft Azure Monitor to instrument its public website for Application Performance Management. The deployment of Microsoft Azure Monitor focused on capturing website telemetry, centralized logs, and real-time metrics to provide application performance visibility for web endpoints and HTTP transactions. Microsoft Azure Monitor was configured to surface dashboards, metric visualization, and alerting tied to web performance indicators typical of the Application Performance Management category.
Configuration work emphasized dashboards and alert rules for web operations and IT staff, with log analytics and metric retention configured to support incident analysis and operational monitoring. Governance centered on operational workflows for alert triage and dashboard-led troubleshooting, aligning the City of Morgan Hill, Microsoft Azure Monitor, Application Performance Management relationship to day-to-day web operations and IT monitoring functions.
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City of Morgan Hill IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City of Morgan Hill
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by City of Morgan Hill Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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