Mt Vernon, 10550, NY,
United States
City of Mount Vernon, NY Technographics
City of Mount Vernon, NY Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Mount Vernon, NY and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 City of Mount Vernon, NY employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Mount Vernon, NY has purchased the following applications: Springbrook CivicPay Online for Payment Processing in 2021, ADP Workforce Now Payroll for Payroll in 2021, Tyler Munis ERP for Government ERP in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Mount Vernon, NY is running and its propensity to invest more and deepen its relationship with Springbrook Software , ADP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Mount Vernon, NY revenues, which have grown to $115.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Mount Vernon, NY intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Mount Vernon, NY Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | Springbrook CivicPay Online | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, the City of Mount Vernon, NY implemented Springbrook CivicPay Online for Payment Processing, a municipal online payments portal deployed to support utility billing, customer engagement, and municipal receivables. The implementation was led through the city Business Systems Analyst role and targeted online utility bill payments, customer self-service enrollment, and electronic payment posting to municipal accounts.
Springbrook CivicPay Online was configured to manage customer enrollment flows, online payment checkout, and reconciled payment posting workflows that feed municipal billing records. Configuration work emphasized customer-facing enrollment and payment continuity, aligning payment posting rules with the city billing cadence and collections workflows common to Payment Processing systems.
The deployment was integrated into an existing city data pipeline that handles more than 50,000 records across Springbrook, Tableau, and Tolemi, and it operates alongside the citys cloud-based ERP. Operational coverage included utilities, finance, and customer service functions, with data synchronization used for billing reconciliation and reporting.
Governance activities centered on data security, permissions management, and end-user training across departments, coordinated with legal, finance, and vendor partners. The CivicPay Online rollout increased user engagement by 11 percent in five months and reached 24 percent customer enrollment, outcomes overseen by the Business Systems Analyst as part of broader efforts to streamline municipal payment operations.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now Payroll | Payroll | HCM | n/a | 2021 | 2022 |
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Time and Attendance | HCM |
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2023 | 2024 |
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Workforce Management | HCM |
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2023 | 2024 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis ERP | Government ERP | ERP Services and Operations | n/a | 2016 | 2016 |
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Government ERP | ERP Services and Operations |
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2026 | 2026 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2025 | 2025 |
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Digital Asset Management | Content Management |
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2026 | 2026 |
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Document Management | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2025 | 2025 |
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Citizen Engagement | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2026 | 2026 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at City of Mount Vernon, NY
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by City of Mount Vernon, NY Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||