New Berlin, 53151, WI,
United States
City Of New Berlin Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of New Berlin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 City Of New Berlin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of New Berlin has purchased the following applications: Microsoft 365 for Collaboration in 2023, PowerDMS for Document Management in 2019, CivicEngage for Citizen Engagement in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of New Berlin is running and its propensity to invest more and deepen its relationship with Microsoft , PowerDMS , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of New Berlin revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of New Berlin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2023 | 2023 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PowerDMS | Legacy | PowerDMS | Document Management | Content Management | n/a | 2019 | 2019 |
In 2019 City Of New Berlin implemented PowerDMS to compile and manage directives and three years of accreditation proofs for the New Berlin Police Department, initiating a cloud-based accreditation workflow. The deployment was completed after a May 2019 purchase and the police department was operational on the platform by July 2019, placing the work into a hosted Document Management environment.
PowerDMS was configured to use Standards/Accreditation functionality alongside policy and directive management capabilities, creating a single repository for accreditation evidence and living policy documents. Configuration focused on organizing proofs by standard, maintaining retention of three years of documentation, and enabling role-based access for accreditation reviewers and policy owners.
Operational scope was concentrated on the New Berlin Police Department within the municipal government public safety function, with the platform serving as the central evidence store for reaccreditation activities. No external system integrations are specified in the source, the implementation emphasized cloud delivery and centralized document access for internal accreditation processes.
Governance and process changes included centralized ownership of directives, structured evidence submission workflows, and formalized review cycles tied to accreditation standards. Using PowerDMS the department achieved state-level reaccreditation in less than six months and saved hundreds of hours according to the case study, demonstrating accelerated accreditation processing within the Document Management implementation.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2011 | 2011 |
|
|
|
|
|
Citizen Engagement | CRM |
|
2019 | 2019 |
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|
|
Tag Management | CRM |
|
2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
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Content Delivery Network | IaaS |
|
2018 | 2018 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2012 | 2012 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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