Saint Paul, 55112-6806, MN,
United States
City of New Brighton Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of New Brighton and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 City of New Brighton employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of New Brighton has purchased the following applications: CentralSquare DEMS for Case Management in 2023, Tawk.to for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of New Brighton is running and its propensity to invest more and deepen its relationship with CentralSquare , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of New Brighton revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of New Brighton intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare DEMS | Case Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, the City of New Brighton implemented CentralSquare DEMS as a Case Management application to centralize public safety digital evidence handling. The Minnesota deployment targeted evidence lifecycle problems such as deleted videos and laborious DVD based disclosures that were impeding investigations and public records responses.
CentralSquare DEMS was configured to centralize digital evidence ingestion, provide redaction tools, and enable multi screen review workflows for investigators and disclosure officers. Implementation scope included camera registry management, chain of custody tracking, and evidence metadata capture to improve tracking and reduce manual evidence handling.
Integrations with Genetec and Pro Suite connected camera and records sources to the CentralSquare DEMS environment to support ingestion, synchronized review, and disclosure preparation. The operational coverage focused on the City of New Brighton public safety digital evidence management workflows and on-staff evidence handling processes.
Governance changes standardized redaction and disclosure workflows and introduced camera registry oversight tied to evidence tracking in CentralSquare DEMS. The implementation reduced manual evidence handling while improving tracking, redaction, and camera registry capabilities for public safety operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2022 | 2022 |
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Citizen Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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