City of Norfolk
810 Union Street,
Norfolk, 23510, VA,
United States
Norfolk, 23510, VA,
United States
1 757-664-6510
Government
City of Norfolk Technographics
City of Norfolk Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Norfolk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 City of Norfolk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Norfolk has purchased the following applications: CGI Advantage Financial Management for ERP Financial in 2012, Avenu Banner Leave for Absence and Leave Management in 2015, Euna Grants for Grant Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Norfolk is running and its propensity to invest more and deepen its relationship with CGI Group , Avenu Insights & Analytics , GovernmentJobs or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Norfolk revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Norfolk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Norfolk Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CGI Group | Legacy | CGI Advantage Financial Management | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, the City of Norfolk transitioned operation of its enterprise financial systems to CGI Advantage Financial Management, deploying the application as its ERP Financial solution. The contract with CGI Group was valued at US$19.9M over nearly 12 years, establishing CGI as the host and managed services provider for the city's core financial processes.
Deployment used CGI's Managed Advantage cloud, with CGI Advantage Financial Management hosted in CGI's secure data center and operated under a managed services model. The Managed Advantage program included application maintenance, technical upgrades, disaster recovery services, and client support, providing a single point of accountability for software, services, and hosting. The City of Norfolk had been a CGI client since 1978 and continued to run the built for government CGI Advantage ERP solution under the new hosting arrangement.
Operational scope centered on municipal financial operations and ERP users across city departments, leveraging CGI Advantage Financial Management to support general ledger processing, budgetary control, accounts receivable, and accounts payable workflows typical of ERP Financial systems. The managed deployment reduced the need for the city to purchase and maintain dedicated hardware and software, aligning ongoing operations under CGI's secure hosting and operational practices.
Governance shifted to a managed service model with a single vendor accountable for upgrades, infrastructure, and maintenance and with a predictable cost structure for product upgrades and support over the contract term. Explicitly stated outcomes included improved system stability, availability of new functionality through embedded upgrades, reduced risk around system reliability and disaster recovery, and anticipated cost advantages from CGI's economies of scale.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avenu Insights & Analytics | Legacy | Avenu Banner Leave | Absence and Leave Management | HCM | n/a | 2015 | 2016 |
In 2015, the Norfolk Circuit Court engaged Avenu Insights & Analytics for an administration modernization program, a partnership documented for jury selection modernization in Norfolk, Virginia. Avenu offers Avenu Banner Leave as part of its administration portfolio, and Avenu Banner Leave is an Absence and Leave Management application that aligns with human resources and workforce administration use cases for the City of Norfolk.
The documented engagement with Avenu focused on court administration and jury management, producing a reported increase in jury response rates from roughly 36% to about 80%. While the case study centers on justice workflows, the presence of Avenu Banner Leave in Avenu 27s product set indicates the vendor provides standard Absence and Leave Management capabilities that can be configured for municipal HR functions, including leave request workflows, accrual tracking, manager approval routing, and employee self-service for time off.
Operationally, Avenu Banner Leave in an Absence and Leave Management role would typically be positioned to support HR and court administration departments across the City of Norfolk, with configuration focused on policy-driven leave types, entitlement calculations, and role-based approval chains. The Norfolk case study does not list specific technical integrations for Banner Leave, however the application portfolio context implies integration points with personnel records, scheduling and absence reporting systems are typical for this category.
Governance and rollout for deployments aligned to this portfolio generally center on HR policy reconciliation, manager and employee onboarding to leave workflows, and centralized reporting for compliance and planning. The available source documents the court-level operational outcome for jury administration, and do not explicitly state a Banner Leave implementation or its direct operational results for city HR systems.
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Applicant Tracking System | HCM |
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2016 | 2016 |
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BackGround Screening | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2010 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Euna Solutions | Legacy | Euna Grants | Grant Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, the City of Norfolk implemented Euna Grants to establish an Office of Grants Management and centralize municipal grant activities. The City of Norfolk used Euna Grants within its Grant Management practice to standardize discovery, intake, and pre-award workflows across departments, and to leverage Euna's grants network for ongoing discovery and training.
Implementation emphasis centered on grants research and pre-award management capabilities, with Euna Grants providing a single platform for opportunity discovery, qualification, and coordinated application workflows. The project focused on streamlining grant discovery and reducing redundancy across departments, consolidating pipeline visibility and coordination previously handled in dispersed processes.
Governance changes included creation of a centralized Office of Grants Management to own intake, prioritization, and training, using Euna Grants as the operational system for grant sourcing and pre-award orchestration. The City reported a 204% increase in awarded grants after the initiative, reflecting the combined use of Euna Grants and the vendor network to scale discovery and staff training.
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Legal Practice Management | ERP Services and Operations |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2015 | 2015 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at City of Norfolk
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Norfolk Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Norfolk Technographics
City of Norfolk is a Government organization based in United States,
with around 5000 employees and annual revenues of $1.00 billion.
City of Norfolk operates a diverse technology stack with applications such as
CGI Advantage Financial Management, Avenu Banner Leave and Euna Grants,
covering areas like ERP Financial, Absence and Leave Management and Grant Management.
City of Norfolk has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CGI Group, Avenu Insights & Analytics and Euna Solutions.
City of Norfolk recently adopted applications including
Euna Grants in 2022, Zoom in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Norfolk’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Norfolk’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Norfolk technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.