CIty of Orem Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CIty of Orem and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 CIty of Orem employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CIty of Orem has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2008, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, DocuSign eSignature for Digital Signing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CIty of Orem is running and its propensity to invest more and deepen its relationship with Intuit , Google , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CIty of Orem revenues, which have grown to $47.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CIty of Orem intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | n/a | 2008 | 2009 |
In 2008, City of Orem implemented Intuit Quickbooks Enterprise as its ERP Financial system to centralize municipal accounting, accounts payable, and revenue operations across the organization. The deployment established Intuit Quickbooks Enterprise as the primary financial ledger for city finance and treasury functions, aligning the application with municipal finance workflows and statutory reporting needs.
Configuration focused on standard ERP Financial capabilities, with Intuit Quickbooks Enterprise configured for general ledger, accounts payable, accounts receivable, bank reconciliation, and budget tracking. The implementation included a government-oriented chart of accounts and fund accounting controls, and it leveraged multi-user transaction processing and audit trail features typical for municipal accounting.
Operational coverage was centered in the central finance office and extended to departmental transactional owners for utilities, permitting, and service billing, where users submitted invoices and revenue transactions into the system. Governance included role based access controls, segregation of duties within the accounting workflow, and standardized approval and month end close procedures to support financial control and auditability.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, the City of Orem deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Google Workspace is used on the City of Orem website and has been provisioned across municipal departments to support roughly 450 employees.
The Google Workspace deployment centers on core modules including Gmail, Google Drive, Google Docs, Google Sheets, Google Calendar, Google Meet, Google Groups, and the Google Workspace Admin console. Configuration emphasizes centralized user and group provisioning, domain email hosting, document sharing policies, and administrative controls for access and device management.
The implementation integrates Google Workspace services with the city public presence to manage official email and collaboration assets tied to the orem.org domain, while operational coverage spans administrative teams and public service functions across the municipal organization. Governance is exercised through the Google Workspace Admin console with role based administration, standardized provisioning processes, and policy based sharing controls to align collaboration workflows across departments.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, CIty of Orem implemented DocuSign eSignature as a Digital Signing solution on its public facing website. The deployment centralizes electronic signature capture for resident facing forms and approvals, and establishes an online browser based signature experience for citizens.
The implementation configures DocuSign eSignature features including template driven workflows, embedded signing for in browser completion, signer authentication controls, and audit trail and certificate generation for legal admissibility. Configuration work emphasized web embedding, document template libraries, signer role mapping, and envelope routing to support municipal approval sequences.
Operational scope is the City of Orem public website and adjacent citizen services workflows, with municipal departments initiating signature requests and tracking envelope status. Governance established standardized templates, routing rules, and audit logging to preserve signature integrity and municipal recordkeeping.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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