City of Palmdale
38300 Sierra Highway,
Palmdale, 93550, CA,
United States
Palmdale, 93550, CA,
United States
1 661-267-5100
Government
City of Palmdale Technographics
City of Palmdale Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Palmdale and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 City of Palmdale employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Palmdale has purchased the following applications: Volgistics Volunteer Background Screening for BackGround Screening in 2018, Tyler Munis ERP for Government ERP in 2012, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Palmdale is running and its propensity to invest more and deepen its relationship with Volgistics , Avenu Insights & Analytics , Tyler Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Palmdale revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Palmdale intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Palmdale Tech Stack and Enterprise Applications
City of Palmdale HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Volgistics | Legacy | Volgistics Volunteer Background Screening | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018, City of Palmdale implemented Volgistics Volunteer Background Screening. The Volgistics Volunteer Background Screening is deployed on the city website as a BackGround Screening solution to support public volunteer application and screening workflows for municipal volunteer programs.
Deployment is oriented around a web-hosted applicant intake and centralized screening case management pattern, with the public-facing Volgistics Volunteer Background Screening form embedded on the city site to initiate background checks and track volunteer statuses. Functional capabilities implemented include online volunteer application intake, automated initiation of screening workflows, staff case review and clearance state tracking, and administrative reporting and audit trails, supporting municipal volunteer program operations and centralized governance for volunteer onboarding and compliance.
|
|
|
|
|
Benefits Administration | HCM |
|
2019 | 2020 |
|
City of Palmdale ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis ERP | Government ERP | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012 the City of Palmdale implemented Tyler Munis ERP as its municipal enterprise resource planning platform in the Government ERP category. The deployment was scoped to support citywide municipal finance and administrative functions across Palmdale departments and central finance operations.
Configuration emphasized core municipal modules, with implementations aligned to general ledger, accounts payable, procurement, budgeting, payroll, fixed asset management and utility billing, reflecting standard Government ERP capabilities. Workflows were configured to support fund accounting, municipal chart of accounts and budgetary control processes typical of local government finance.
The Palmdale City Council approved Agreement A-5284 for MUNIS Support and Update Licensing Maintenance, which formalized ongoing vendor support, licensing maintenance and procurement governance for Tyler Munis ERP. The agreement established a structured approach to maintenance updates and support responsibilities for city finance and administrative systems.
|
City of Palmdale Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, City of Palmdale implemented Microsoft 365 as its primary Collaboration solution. The municipal organization, with roughly 300 employees, references Microsoft 365 on its public website, indicating the service is part of the city technology footprint and collaboration stack.
The Microsoft 365 deployment centers on standard Collaboration capabilities including Exchange Online email, SharePoint Online intranet and document libraries, Microsoft Teams for real time chat and meetings, OneDrive for personal file storage, and the Office desktop and web applications for productivity. These modules support core business functions such as administrative operations, council staff coordination, and interdepartmental document workflows.
Deployment is cloud based, consolidating collaboration, messaging and file services under the Microsoft 365 application suite to serve municipal departments across the organization. Identity and access are managed within the Microsoft 365 environment using built in tenant controls and role based access patterns common to the Collaboration category.
Governance includes information management controls, retention policy configuration, and permission structures aligned to public sector records requirements, reflecting standard Collaboration category governance practices. Operational rollout emphasized centralized administration and user onboarding to align departmental document management and meeting workflows with the Microsoft 365 platform.
|
City of Palmdale Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2014 | 2014 |
|
City of Palmdale CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Citizen Engagement | CRM |
|
2019 | 2019 |
|
|
|
|
|
Citizen Engagement | CRM |
|
2019 | 2019 |
|
City of Palmdale ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
City of Palmdale IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
City of Palmdale CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at City of Palmdale
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Palmdale Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Palmdale IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Palmdale digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Palmdale Technographics
City of Palmdale is a Government organization based in United States,
with around 300 employees and annual revenues of $80.0 million.
City of Palmdale operates a diverse technology stack with applications such as
Volgistics Volunteer Background Screening, Tyler Munis ERP and Microsoft 365,
covering areas like BackGround Screening, Government ERP and Collaboration.
City of Palmdale has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Volgistics, Tyler Technologies and Microsoft.
City of Palmdale recently adopted applications including
Microsoft 365 in 2020, Microsoft Azure Cloud Services in 2020 and Barracuda Email Security Gateway in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Palmdale’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Palmdale’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Palmdale technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.