South Pasadena, 33707, FL,
United States
City of South Pasadena, FL Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of South Pasadena, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37 City of South Pasadena, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of South Pasadena, FL has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2022, Tyler Incode HCM for Core HR in 2020, Tyler Incode CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of South Pasadena, FL is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Web.com Group , Tyler Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of South Pasadena, FL revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of South Pasadena, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 | ||
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Incode HCM | Core HR | HCM | n/a | 2020 | 2020 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Incode CRM | CRM | CRM | n/a | 2020 | 2020 | In 2020, City of South Pasadena, FL implemented Tyler Incode CRM as its CRM to centralize citizen engagement and internal case management under a single Tyler Incode suite deployment. The implementation was executed under a Statement of Work that defined project scope, methodology, roles and responsibilities, implementation stages, and deliverables for Tyler products across municipal functions. The project included configuration of Tyler Incode CRM alongside Incode Financials, Incode Personnel Management, and Tyler Content Manager document management, aligning the CRM with finance and HR functional areas. Configuration emphasis focused on service request tracking, case management workflows, and access to real-time operational information to streamline and automate business processes consistent with the CRM category. Integrations were scoped within the Tyler product family to enable data flow between Incode Financials, Incode Personnel Management, and Tyler Content Manager, providing a unified records and document management surface for customer interactions and internal processes. Operational coverage targeted finance, personnel, and citizen-facing service functions, consolidating contact and service records to support both external and internal customer needs. Governance and rollout followed the SOW framework, establishing implementation stages, deliverables, and project roles to guide configuration, testing, and staged deployment. The stated objectives in the SOW were to make the City more accessible and responsive, provide tools for real-time information access, enable users to be more efficient and productive, and to overcome current challenges while meeting future goals. | |
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Marketing Automation | CRM |
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2014 | 2014 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Document Management | Content Management |
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2020 | 2020 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Geographic Information System | PLM and Engineering |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Government ERP | ERP Services and Operations |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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