City of South Pasadena, FL
7047 Sunset Drive South,
South Pasadena, 33707, FL,
United States
South Pasadena, 33707, FL,
United States
1 727-347-4171
Government
City of South Pasadena, FL Technographics
City of South Pasadena, FL Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of South Pasadena, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37 City of South Pasadena, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of South Pasadena, FL has purchased the following applications: Tyler Incode HCM for Core HR in 2020, Tyler Incode ERP for Government ERP in 2020, Tyler Content Manager for Document Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of South Pasadena, FL is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Intuit , Esri or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of South Pasadena, FL revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of South Pasadena, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of South Pasadena, FL Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Incode HCM | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, City of South Pasadena, FL implemented Tyler Incode HCM as its Core HR platform to centralize personnel management and payroll functions across municipal operations. The Statement of Work framed the engagement with defined project scope, methodology, roles and responsibilities, implementation stages, and deliverables aimed at making the City more accessible and responsive to external and internal customers while increasing operational efficiency.
The implementation included the Tyler product suite referenced in the SOW, specifically Incode Financials, Incode Personnel Management, Incode CRM, and Tyler Content Manager Document Management, with Tyler Incode HCM serving as the Core HR anchor. Configuration work focused on personnel records, payroll administration, position control, standard HR reporting, and workflow automation consistent with Core HR capabilities, and the project emphasized automation of common HR processes from hire to separation.
Operational coverage extended to municipal business functions including human resources, finance and citizen engagement, leveraging integrations and data flows among Incode Financials, Incode Personnel Management, Incode CRM and Tyler Content Manager to align financial, HR and records management processes. Governance and rollout followed the SOW structure, using staged implementation, defined deliverables, and assigned roles to support process standardization and change management across city departments.
The stated objectives in the SOW framed the intended outcomes, including streamlining, automating, and integrating business processes, providing tools for real time information access, and enabling users to become more efficient and responsive. These goals guided the configuration and governance approach for Tyler Incode HCM as the City of South Pasadena's Core HR system.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Incode ERP | Government ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, City of South Pasadena, FL implemented Tyler Incode ERP as a Government ERP. The Statement of Work for the project documented the project scope, methodology, roles and responsibilities, implementation stages, and deliverables and framed the initiative around increasing accessibility, responsiveness, and operational efficiency for both external and internal customers.
The implementation centered on core Tyler Incode ERP components including Incode Financials, Incode Personnel Management, Incode CRM, and Tyler Content Manager Document Management. Configuration workstreams focused on finance and personnel process automation, CRM case and service request handling, and document management workflows tied to records retention and retrieval, with the application stack described against the citys functional needs.
The SOW defined the deployment structure and staged rollout to coordinate module activation and data setup across municipal functions, aligning technical deployment with administrative adoption. Operational coverage targeted municipal business functions common to Government ERP implementations, specifically finance operations, human resources and personnel management, customer service and community engagement, and document and records management.
Governance was specified through documented roles and responsibilities and staged implementation milestones, with an emphasis on streamlining and integrating business processes, producing real time information, and enabling users to become more efficient and responsive. The stated project goals included overcoming current challenges and meeting future goals through automation, integration, and enhanced access to information as articulated in the SOW.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Content Manager | Document Management | Content Management | n/a | 2020 | 2020 |
In 2020 the City of South Pasadena, FL implemented Tyler Content Manager as part of a multi-product municipal records initiative. The Statement of Work for the engagement defined project scope, methodology, roles and responsibilities, implementation stages, and deliverables, positioning Tyler Content Manager within a broader effort that also included Incode Financials, Incode Personnel Management, and Incode CRM. The stated project goals were to streamline and automate business processes, provide real-time access to information, and improve responsiveness to external and internal customers.
Tyler Content Manager was configured to provide core Document Management capabilities including centralized document capture, indexing and metadata management, full-text search, retention scheduling, access controls, and workflow automation for records lifecycle management. Configuration work focused on mapping municipal records taxonomies to system metadata, establishing retention policies and records classification, and enabling role-based access to support finance, personnel, and customer service use cases. The Tyler Content Manager application name appears in project documentation as the primary records repository for these functions.
Integrations were scoped and delivered to connect Tyler Content Manager with the deployed Incode Financials, Incode Personnel Management, and Incode CRM applications, enabling document associations to financial transactions, personnel records, and constituent interactions. Operational coverage targeted city departments responsible for finance, human resources, and customer service, with the content repository designed as a centrally managed system to serve both internal staff and external-facing request workflows. Real-time information access and integrated document links to Incode modules were emphasized in the implementation stages.
Governance and rollout followed the SOW structure, defining implementation stages, deliverables, and roles and responsibilities to support adoption. Process restructuring focused on records intake, approvals, and retention workflows, and the program included training and change management activities to empower users to become more efficient and productive. The SOW framed the Tyler Content Manager deployment as a foundational Document Management platform to achieve the project goals articulated by the City of South Pasadena.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
CRM | CRM |
|
2020 | 2020 |
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Marketing Automation | CRM |
|
2014 | 2014 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Geographic Information System | PLM and Engineering |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
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IT Decision Makers and Key Stakeholders at City of South Pasadena, FL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of South Pasadena, FL Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of South Pasadena, FL Technographics
City of South Pasadena, FL is a Government organization based in United States,
with around 37 employees and annual revenues of $6.0 million.
City of South Pasadena, FL operates a diverse technology stack with applications such as
Tyler Incode HCM, Tyler Incode ERP and Tyler Content Manager,
covering areas like Core HR, Government ERP and Document Management.
City of South Pasadena, FL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tyler Technologies.
City of South Pasadena, FL recently adopted applications including
Amazon EC2 in 2022, Tyler Incode HCM in 2020 and Tyler Incode ERP in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of South Pasadena, FL’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of South Pasadena, FL’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of South Pasadena, FL technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.