Union City, 94587, CA,
United States
Union City, CA Technographics
Union City, CA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Union City, CA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Union City, CA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Union City, CA has purchased the following applications: Tyler EDEN ERP for Government ERP in 2019, Zoom for Audio Video and Web Conferencing in 2021, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Union City, CA is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Union City, CA revenues, which have grown to $171.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Union City, CA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Union City, CA Tech Stack and Enterprise Applications
Union City, CA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler EDEN ERP | Government ERP | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Union City, CA implemented Tyler EDEN ERP as its Government ERP solution. The city's computerized systems run on an integrated network, and the accounting functions are automated using the Tyler EDEN ERP software as cited in the City of Union City RFP for Professional Auditing Services.
The Tyler EDEN ERP deployment encompasses core financial and administrative modules, including general ledger, accounts payable, purchasing, accounts receivable, human resources and payroll, budgeting, project accounting, contract management, licensing, and permits and inspections. Cash receipting is operated through HdL Prime as a stand alone system that is programmed to integrate with the Eden system, creating a synchronized receipting to ledger workflow. This configuration centralizes municipal finance, procurement, HR, and permitting processes within the Government ERP footprint.
Operational coverage spans finance, human resources, licensing, permitting, inspections, and contract administration across city departments, with the integrated network architecture serving as the primary host for these municipal functions. The RFP citation demonstrates Tyler EDEN ERP role in providing authoritative accounting records for external audit processes, and the HdL Prime integration highlights a pragmatic interfacing approach between specialized receipting and the enterprise resource planning core.
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Union City, CA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Union City, CA implemented Zoom for Audio Video and Web Conferencing. The implementation exposes Zoom meeting and webinar endpoints on the municipal website, enabling live public broadcasts and on-demand access to recorded proceedings through a web-embedded Zoom configuration.
Zoom was deployed to support public-facing meeting delivery and internal collaboration across city departments, leveraging standard Audio Video and Web Conferencing capabilities such as hosted video meetings, webinar broadcasting, screen sharing, recording, and meeting scheduling. Operational changes focused on publishing meeting links and recordings on the city website and aligning scheduling and public notice workflows to surface Zoom sessions for residents and city staff.
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Collaboration | Collaboration |
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2019 | 2019 |
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Union City, CA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Union City, CA deployed DocuSign eSignature as a Digital Signing solution on its public website to capture constituent approvals and signatures for online transactions. The implementation is focused on web-embedded signing workflows, using DocuSign eSignature to present signing envelopes directly within municipal web forms and service portals, preserving the signing sequence and signer experience inside the city site.
Configuration emphasized standard eSignature capabilities, including envelope creation, recipient routing, in-line signing, basic authentication checks, and audit trail capture, consistent with Digital Signing functional workflows. The deployment integrated DocuSign eSignature with the city’s online services layer, enabling document transmission from web form submissions to signed document archival and audit logging, while maintaining signature validation and time-stamped records.
Operational scope centers on constituent-facing transactions processed through unioncity.org, aligning the Digital Signing application with online service workflows rather than an enterprise back-office ERP. Governance focused on embedding signature workflows into existing web forms and preserving compliance artifacts through DocuSign eSignature’s native audit and document retention features, supporting municipal recordkeeping and verifiable signature trails.
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Union City, CA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2017 | 2017 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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Union City, CA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Union City, CA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Union City, CA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Union City, CA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Union City, CA
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Union City, CA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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