West Hollywood, 90069, CA,
United States
City of West Hollywood Technographics
City of West Hollywood Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of West Hollywood and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 City of West Hollywood employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of West Hollywood has purchased the following applications: Livestorm for Audio Video and Web Conferencing in 2020, Criteo Commerce Media Platform for Digital Advertising Platform in 2022, LogMeIn GoToMyPC for Remote Monitoring and Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of West Hollywood is running and its propensity to invest more and deepen its relationship with Livestorm , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of West Hollywood revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of West Hollywood intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of West Hollywood Tech Stack and Enterprise Applications
City of West Hollywood Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Livestorm | Legacy | Livestorm | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, City of West Hollywood deployed Livestorm on its public website. The City of West Hollywood configured Livestorm as an Audio Video and Web Conferencing platform to deliver public webinars and live municipal events directly through the site, embedding Livestorm meeting and webinar sessions into municipal pages for citizen access.
The implementation architecture centers on a web-embedded Livestorm player and hosted conference sessions, enabling standard Audio Video and Web Conferencing capabilities such as webinar registration and attendee management, live video and screen sharing, and on-demand playback. Operational ownership aligns with the city's communications and public engagement functions, who manage event scheduling, registration flows and access controls within the Livestorm application.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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City of West Hollywood CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Criteo | Legacy | Criteo Commerce Media Platform | Digital Advertising Platform | CRM | n/a | 2022 | 2022 |
In 2022, City of West Hollywood deployed Criteo Commerce Media Platform to manage advertising on its public website. The implementation places Criteo Commerce Media Platform within the Digital Advertising Platform layer of the city's digital outreach stack, instrumenting display and commerce style ad delivery across site pages. The rollout targeted the city's web presence and external digital outreach channels rather than internal enterprise systems. The implementation supports audience segmentation, retargeting, and campaign management workflows typical of a Digital Advertising Platform.
Technical deployment consisted of site level tag and pixel instrumentation embedded across the weho.org pages to enable user level ad personalization, cookie or identifier based audience signals, and dynamic creative rendering through the Criteo Commerce Media Platform. Configuration work included audience list setup, product feed ingestion for dynamic creative, and campaign parameterization with frequency and targeting controls, with the marketing or communications team owning day to day ad operations. Governance incorporated centralized campaign change control and scheduled feed and tag audits to maintain measurement integrity and privacy compliance. Criteo Commerce Media Platform serves as the primary commercial ad orchestration tool on the City of West Hollywood website.
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Marketing Automation | CRM |
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2016 | 2016 |
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City of West Hollywood ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn GoToMyPC | Remote Monitoring and Management | ITSM | n/a | 2020 | 2020 |
In 2020, City of West Hollywood deployed LogMeIn GoToMyPC as part of its Remote Monitoring and Management tooling for municipal IT operations. The LogMeIn GoToMyPC deployment is referenced on the city website and supports remote desktop access and endpoint connectivity for an organization of roughly 1000 employees, aligning the application with city IT and administrative support functions.
The implementation focuses on core Remote Monitoring and Management capabilities common to GoToMyPC, including secure remote desktop access, unattended access for managed endpoints, file transfer during sessions, and session recording and logging for auditability. Configuration emphasizes access controls and session management to enable remote troubleshooting, desktop support workflows, and ad hoc administrative access across city systems.
Operational coverage extends across IT operations and administrative departments that require remote access to municipal desktops and office workstations, with the deployment serving as a primary tool for remote support and endpoint reachability. Governance elements are structured to reflect public sector expectations, with role based access controls and session logging configured to support accountability and security monitoring.
City of West Hollywood LogMeIn GoToMyPC Remote Monitoring and Management is positioned to support standard remote support workflows and endpoint administration within municipal IT, with the implementation described on the public website as an operational component of the city’s IT support stack.
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City of West Hollywood PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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City of West Hollywood IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of West Hollywood
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by City of West Hollywood Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-14 | City of West Hollywood | Evaluated | Tyler Technologies | Tyler EDEN ERP | Government ERP | ERP Services and Operations |