City of Yonkers, NY
40 South Broadway,
Yonkers, 10701, NY,
United States
Yonkers, 10701, NY,
United States
1 914-377-6000
Government
City of Yonkers, NY Technographics
City of Yonkers, NY Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Yonkers, NY and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4940 City of Yonkers, NY employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Yonkers, NY has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2010, CivicHR ATS for Applicant Tracking System in 2020, TeamSupport SnapEngage for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Yonkers, NY is running and its propensity to invest more and deepen its relationship with Oracle , CivicPlus , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Yonkers, NY revenues, which have grown to $1.52 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Yonkers, NY intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Yonkers, NY Tech Stack and Enterprise Applications
City of Yonkers, NY ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2019 the City of Yonkers implemented Oracle E-Business Suite as its municipal ERP for core financial operations, establishing a centralized ERP Financial platform to support citywide accounting and fiscal administration. The implementation is positioned to serve departmental finance teams across municipal government, with the Enterprise Resource Planning Systems Administrator role focused on application maintenance, system performance tuning, capacity planning and forecasting to keep the Oracle E-Business Suite environment operational at scale.
Oracle E-Business Suite R12 configuration and administration work centers on financial management capabilities and associated application extensibility, including custom workflows, database triggers, views and forms, and report development. The Systems Administrator role combines Oracle EBS functional administration with DBA responsibilities, delivering module administration, application tuning, and routine database health and stability tasks aligned to ERP Financial requirements.
Integrations include transactional and data feeds between Oracle E-Business Suite and the City’s other business applications and databases, with responsibilities that explicitly include assisting with integration of the municipal ERP and Oracle EBS R12. The implementation narrative emphasizes data integration for reporting and cross-application workflows, and stewardship of application design to enable secure information exchange within municipal operations.
Governance and rollout activity is structured around application design planning, definition and rollout of ERP solutions, user training, work plan and task management for project work, and change control for application enhancements. The City’s approach codifies administration, issue resolution, and application enhancement recommendations as part of ongoing operational governance for the Oracle E-Business Suite ERP Financial deployment.
|
City of Yonkers, NY HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicHR ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020 the City of Yonkers, NY deployed CivicHR ATS, an Applicant Tracking System, to publish and manage public job postings directly on its municipal website. CivicHR ATS is used as the citywide recruiting platform and the implementation is visible on the City of Yonkers jobs site for public-facing application intake and job advertisement.
The implementation centers on core Applicant Tracking System capabilities, including online job requisition publishing, configurable application forms, centralized candidate records, workflow-driven review and approval routing, and hiring manager access for screening and interview scheduling. CivicHR ATS was configured to support standardized job posting templates and role based permissions to align recruiting workflows with municipal HR processes.
Operational coverage includes the human resources department and hiring managers across city departments, using CivicHR ATS to manage the end to end hiring lifecycle from public posting to candidate tracking. Integration with the City of Yonkers website provides the public job board and application intake channel, while governance was structured around workflow approvals and role separation to ensure compliance with municipal recruitment procedures.
|
|
|
|
|
Core HR | HCM |
|
2010 | 2010 |
|
|
|
|
|
Payroll | HCM |
|
2010 | 2010 |
|
City of Yonkers, NY AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, City of Yonkers implemented TeamSupport SnapEngage on its public website. TeamSupport SnapEngage is deployed as a customer-facing chat solution under the Chatbots and Conversational AI category to handle web-based citizen inquiries and to provide a consistent conversational entry point for municipal services.
The implementation centers on a web chat widget and standard conversational AI capabilities such as automated messaging, scripted conversational flows, canned responses, live agent handoff and basic interaction analytics. TeamSupport SnapEngage is used to present self-service answers and to surface escalation pathways to human operators, aligning conversational workflows with municipal customer service use cases.
Operational coverage is focused on the City of Yonkers public website where the chat interface serves citizen engagement and municipal customer service functions. Governance and content management are organized around conversational script updates, administrative controls for message templates and monitoring by the communications and service teams, with deployment maintained as a site-embedded chat channel rather than an internal enterprise system.
|
City of Yonkers, NY Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
City of Yonkers, NY IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at City of Yonkers, NY
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Head of HR | Director | HR | |
|
|
|
HR Manager | Manager | HR | |
|
|
|
HR Manager | Manager | HR | |
|
|
|
HR Generalist Clerk | Non Manager | HR | |
|
Apps Being Evaluated by City of Yonkers, NY Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Yonkers, NY IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Yonkers, NY digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Yonkers, NY Technographics
City of Yonkers, NY is a Government organization based in United States,
with around 4940 employees and annual revenues of $1.52 billion.
City of Yonkers, NY operates a diverse technology stack with applications such as
Oracle E-Business Suite, CivicHR ATS and TeamSupport SnapEngage,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
City of Yonkers, NY has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, CivicPlus and TeamSupport.
City of Yonkers, NY recently adopted applications including
Microsoft 365 in 2021, Amazon EC2 in 2021 and CivicHR ATS in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Yonkers, NY’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Yonkers, NY’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Yonkers, NY technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.