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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

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● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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City Tours Belfast United Kingdom
Location
Unit 6, Curran House, Twin Spires Centre, 155 Northumberland Street,
Belfast, BT13 2LF,
United Kingdom
Website
https://www.citytoursbelfast.com/uk/
Phone
44 28 9032-1912
Artw industry
Leisure and Hospitality
Employee
Revenue

City Tours Belfast United Kingdom Technographics

City Tours Belfast United Kingdom Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by City Tours Belfast United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 City Tours Belfast United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that City Tours Belfast United Kingdom has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2018, Slack Connect for Collaboration in 2024, Elfsight Widgets for Web Content Management in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems City Tours Belfast United Kingdom is running and its propensity to invest more and deepen its relationship with Zendesk , Tawk.to , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing City Tours Belfast United Kingdom revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Tours Belfast United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

City Tours Belfast United Kingdom Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
Chatbots and Conversational AI AI-Powered Application 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2024 2024
Collaboration Collaboration 2024 2024
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Elfsight Legacy Elfsight Widgets Web Content Management Content Management TicketingHub 2024 2024
In 2024 City Tours Belfast implemented Elfsight Widgets as part of its Web Content Management stack. The deployment used the Elfsight Reviews widget via a TicketingHub integration to embed customer reviews directly on booking pages, targeting the bookings/CRM & sales process area to increase on-site social proof for online bookings. Deployment consisted of embedding the Elfsight Reviews widget into the front-end booking flows managed through TicketingHub, surfacing aggregated customer feedback alongside session and tour details. Functionally this included review display and a reviews workflow that surfaces customer feedback within booking pages and the operator CRM and sales touchpoints, aligning Web Content Management responsibilities with the booking engine user experience. TicketingHub documented the City Tours Belfast case and reported approximately 400 percent sales growth after the operator switched booking systems and added the Elfsight reviews workflow, with the Elfsight Reviews widget usage explicitly referenced in TicketingHub materials. The implementation illustrates Elfsight Widgets operating as a Web Content Management component for a small leisure operator, integrated via TicketingHub to unify user-generated review content into booking and CRM workflows.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2016 2016
Tag Management CRM 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2025 2025
Domain Name System (DNS) IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2017 2017
Secure Sockets Layer (SSL) CyberSecurity 2016 2016
IT Decision Makers and Key Stakeholders at City Tours Belfast United Kingdom
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by City Tours Belfast United Kingdom Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD City Tours Belfast United Kingdom Technographics

City Tours Belfast United Kingdom is a Leisure and Hospitality organization based in United Kingdom, with around 25 employees and annual revenues of $2.0 million.

City Tours Belfast United Kingdom operates a diverse technology stack with applications such as Zendesk Chat, Slack Connect and Elfsight Widgets, covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.

City Tours Belfast United Kingdom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk, Salesforce and Elfsight.

City Tours Belfast United Kingdom recently adopted applications including Cloudflare CDN in 2025, Slack Connect in 2024 and GoDaddy Webmail in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of City Tours Belfast United Kingdom’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates City Tours Belfast United Kingdom’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete City Tours Belfast United Kingdom technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.